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December, 2020

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Issue with top layer of new Vokl Ski

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zdieff
Posts: 4 - Karma: 36
Hello all, I have an issue where it looks like some thin piece of something got jammed under the top layer of the ski (pics attached). It's pretty stuck in there, but I imagine I could remove if I worked at it a little. What is the best course of action? Get some epoxy in there and forget about it? Remove yellow thing and clamp with epoxy? Something else?
Jan 11 2021 9:26AM 5 0
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zdieff
Posts: 4 - Karma: 36
Resolved: Had purchased the skis from REI and it was actually unbelievably easy to get them replaced. Essentially no questions asked, express shipping a fresh pair.
Jan 11 2021 10:16AM 9 0
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SofaKingSick
Posts: 5780 - Karma: 23,486
that's great to hear. i was curious though, did you find out what the issue was? my total guess was a mounting issue, not a ski construction issue
Jan 11 2021 10:25AM 6 0
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whatsamonad
Posts: 111 - Karma: 75
zdieffResolved: Had purchased the skis from REI and it was actually unbelievably easy to get them replaced. Essentially no questions asked, express shipping a fresh pair.


That's sick! Any idea what that actually was? I've never seen something like that
Jan 11 2021 10:42AM 1 0
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zdieff
Posts: 4 - Karma: 36
SofaKingSickthat's great to hear. i was curious though, did you find out what the issue was? my total guess was a mounting issue, not a ski construction issue


They are my girlfriend's ski's so I don't have them with me to inspect it again, but in hindsight, it seemed to be too stuck in there to have happened after the fact. Almost like it made it's way in there when the top layer was being attached in the first place. I really can't say for sure though. It just seemed so stuck and didn't really budge with some light to moderate prodding with a screwdriver.
Jan 11 2021 11:13AM 1 0
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zdieff
Posts: 4 - Karma: 36
JeterollThat's sick! Any idea what that actually was? I've never seen something like that


They are my girlfriend's ski's so I don't have them with me to inspect it again, but in hindsight, it seemed to be too stuck in there to have happened after the fact. Almost like it made it's way in there when the top layer was being attached in the first place. I really can't say for sure though. It just seemed so stuck and didn't really budge with some light to moderate prodding with a screwdriver. Can't tell what it is, just seems like a thin piece of hard yellow plastic.
Jan 11 2021 11:14AM 1 0
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Denseclouds
Posts: 328 - Karma: 1,542
zdieffHello all, I have an issue where it looks like some thin piece of something got jammed under the top layer of the ski (pics attached). It's pretty stuck in there, but I imagine I could remove if I worked at it a little. What is the best course of action? Get some epoxy in there and forget about it? Remove yellow thing and clamp with epoxy? Something else?


How did you get a replacement so easy? That totally looks like user error and not something done in the manufacturing process. Are the skis brand new? How many days on them? Were they just mounted?
Jan 11 2021 1:20PM 1 0
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Denseclouds
Posts: 328 - Karma: 1,542
DensecloudsHow did you get a replacement so easy? That totally looks like user error and not something done in the manufacturing process. Are the skis brand new? How many days on them? Were they just mounted?


That being said, im stoked you got a new pair.. Honestly just curious as well how this could've happened
Jan 11 2021 1:21PM 2 0
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Sharko
Posts: 2250 - Karma: 3,859
DensecloudsHow did you get a replacement so easy? That totally looks like user error and not something done in the manufacturing process. Are the skis brand new? How many days on them? Were they just mounted?

REI will basically return or replace anything for any/no reason. It’s part of their policy, you can return pretty much anything for a year, even if it’s used, just walk in and say you didn’t like something about it.

Also I don’t see how this could be user error, I’ve never had crap magically appear in between layers of my skis. It looks like maybe a scrap piece of plastic fell in the press when the skis were being made?
Jan 11 2021 1:33PM 5 0
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zdieff
Posts: 4 - Karma: 36
SharkoREI will basically return or replace anything for any/no reason. It’s part of their policy, you can return pretty much anything for a year, even if it’s used, just walk in and say you didn’t like something about it.

Also I don’t see how this could be user error, I’ve never had crap magically appear in between layers of my skis. It looks like maybe a scrap piece of plastic fell in the press when the skis were being made?


0 Days on them, the shop mounting the bindings called when they noticed it (but still finished mounting the bindings, which I thought was strange). That thing is so stuck in there, I almost don't even think putting a plastic wedge on the edge of the ski and hitting it with a mallet would've managed to get that in there lol.

Only thing that makes any sense to me is what Sharko said, piece of plastic somehow got in between the layers when the skis were pressed
Jan 11 2021 2:11PM 0 0
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BradFiAusNzCoCa
Posts: 444 - Karma: 2,510
how is that user error? Lol
DensecloudsHow did you get a replacement so easy? That totally looks like user error and not something done in the manufacturing process. Are the skis brand new? How many days on them? Were they just mounted?
Jan 12 2021 7:42AM 1 0
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Phatboy64
Posts: 16 - Karma: 22
Is it possible it is an expanding type glue like gorilla glue? Maybe they used too much in the binding holes and when it dried it expanded under the top sheet?
Jan 12 2021 8:23AM 1 0
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anders_a
Posts: 877 - Karma: 2,317
Phatboy64Is it possible it is an expanding type glue like gorilla glue? Maybe they used too much in the binding holes and when it dried it expanded under the top sheet?


not likely
Jan 12 2021 9:13AM 0 0
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KCoCM
Posts: 111 - Karma: 912
thats kinda fucked that the shop just mounted right on top of whatever it was lol
Jan 12 2021 11:21AM 0 0
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