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April, 2021

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Mobile app keeps freezing

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ASAPCarter
Posts: 584 - Karma: 5,183
I apologize if there’s already a thread for this, but this has been happening to me for a while actually. It seems at least once or twice in a single sitting the app will randomly freeze on me and I have to completely close the app, open it again, and then find the spot where I left off and then I do it again 10 minutes later. Anyone else experiencing this?
Jul 20 2020 2:47AM 3 0
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Dr.Zorko
Posts: 634 - Karma: 3,582
What device / operating system are you on?
Do you remember what you were browsing or what you are normally doing on the app when it freezes? I.e. watching a video vs scrolling through threads, etc.
Jul 20 2020 12:24PM 1 0
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ASAPCarter
Posts: 584 - Karma: 5,183
I’m on an iPhone 11. I don’t watch a whole lot of videos so I can’t speak on that but it’ll be at any random point for me. Sometimes it’ll freeze while waiting for the ski gabber to load, sometimes I’ll be in a thread reading something and then go to scroll down to the next person’s comment and it’s frozen... it’s not really specific to any one spot on the app.
Dr.ZorkoWhat device / operating system are you on?
Do you remember what you were browsing or what you are normally doing on the app when it freezes? I.e. watching a video vs scrolling through threads, etc.
Jul 20 2020 12:31PM 1 0
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dogfartstaint
Posts: 290 - Karma: 1,567
Don't worry our lord and savior Trvp is hard at work on a fix. It's a known bug to him and trust me I've badgered him about it plenty, he just has to get on XCode or another comparable software to work on the app specifically.
Jul 21 2020 12:06AM 0 0
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OregonDead
Posts: 6078 - Karma: 14,487
Dr.ZorkoWhat device / operating system are you on?
Do you remember what you were browsing or what you are normally doing on the app when it freezes? I.e. watching a video vs scrolling through threads, etc.


I will try to pay attention when it happens and give you some feed back. I thought this happened to everyone with the mobile app with some frequency. I have it freezing all the time and I know some heavy users that always log in with browser view on mobile because of it
Jul 21 2020 1:27AM 1 0
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ASAPCarter
Posts: 584 - Karma: 5,183
Update: it’s still happening. I still gotta completely close the app around 3 or so times with each NS visit.
Feb 23 2021 7:30PM 3 0
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