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Pipe_MunkyThen you've gone to the wrong places. There's a good chance you have difficult to fit feet. There's also a good chance that something went wrong in the fitting process. Footbeds are extremely easy to fuck up, believe me, I've fucked up more than my fair share over my time as a bootfitter but at the end of the day, the customer always got their footbeds feeling good in the end. Remember, bootfitters are not doctors, they don't go through the same training that podiatrists go through. If you want 100% perfection off the bat, go to a doctor and pay over $500 for a set.
You can definitely go buy DIY footbeds, they might seem easy enough to make but in the end, they will hurt...
OregonDeadDidn't you get a fit guarantee with your expensive footbeds? When I got fitted My guy said he'd make them work no matter what and buy them back if it doesn't. Also I only paid around $100 for that part.
CyanicenineI wasn't made aware of any fit guarantee, he seemed really rushed when I went in and just seemed to want to get me in and out ASAP. The real problem is that I went to a guy that is highly recommended at a shop that is very busy. So it's going to be an hour drive followed by a two week turn around, and it's likely going to take multiple visits to get things fixed. So it could be several months before I end up with some footbeds that I'm happy with. Or I can just do the work myself. If I can't make them work with my own modding I may resort to taking them back and asking for a remake or refund, but I'm not quite there yet.
OregonDeadWhat do you mean by a 2 week turn around? They didn't make you pay and then come back and pick up your boots/footbeds on another day did they? That sounds like what I've experienced in some of the big shops that do a lot of advertising in the NW That practice doesn't make sense as far as doing a good job though.
It makes the most sense to have the customer wait while the work is done. (ask them to go next door for a coffee or something so they don't distract too much while actually grinding etc.) Then at each stage of work the customer's foot is available so the fit can be checked and dialed in. Customer then leaves the shop with their boots and goes skiing the same day of their appointment to test it. On the way out the boot fitter should request that you hit them right back with any issues. Why not give customers a cell number and just ask them to text with any issues?
CyanicenineOh man I wish it worked that way, I've never had anyone do same day work, at best it's leave your boots and come back tomorrow. More typically it's "we'll call you when it's ready" and then they get annoyed when I call a week later because it's not ready yet. And then I have to repeat the process each time I need more tweaking. I'm pretty sure my fitter doesn't want to see me again, as he already seems a bit exasperated with how picky/specific I've been about what I need (I did bring him beer though, as I always do).