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Ski shop messed up on my mount. What should I do?

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weastcoat
Posts: 6034 - Karma: 68,305
I’m pretty disappointed. I got my skis mounted a few weeks back now and I just noticed the other day that they totally did the whole mount crooked. The binding on every ski. It’s not centered. And I’m worried it will cause problems, because it’ll put unnecessary stress on certain screws, increasing the likelihood for a stripped hole. And here’s the catch... I don’t even think they’ll be able to re imburse me either cause they’re skis not from the shop. Help me out here...

Take a look at the last couple pics... you can even see that they’re crooked to one direction.




































**This thread was edited on Nov 8th 2018 at 5:12:18pm
Nov 8 2018 4:18PM
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SEABURN
Posts: 4859 - Karma: 2,751
More than likely you're probably going to have to ride them as is. Moving the mount a few MM will only cause more problems. Unless they move the mount a few cm from center to get fresh material to drill into, but those are Vishnu's... I'm guessing they are at center.

go talk to the shop. Be nice, and patient.
Nov 8 2018 4:47PM
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Denseclouds
Posts: 495 - Karma: 2,843
I'd be demanding a new pair of skis. That's my worst fear! In all reality though, just be super kind and polite about it, contact them and you should get it resolved.
Nov 8 2018 4:51PM
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LAME.
Posts: 5795 - Karma: 2,448
The skis will be fine, a matter of mm will not cause any significant damage. I doubt you'll ever be able to notice it. Coming from someone who mounts their own skis, Its no big deal, go ski and have fun.
Nov 8 2018 5:03PM
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SEABURN
Posts: 4859 - Karma: 2,751
DensecloudsI'd be demanding a new pair of skis.


DON'T BE THAT CUSTOMER.
Nov 8 2018 5:28PM
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lil.Boye
Posts: 2470 - Karma: 11,226
bin them.
Nov 8 2018 5:35PM
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altasupport
Posts: 37 - Karma: 258
SEABURNDON'T BE THAT CUSTOMER.


You can be that guy without being a dick. My first year working at a ski shop one of the managers made this mistake, they didn't buy the skis with us but we still gave them a brand new ski. If you remount it and it's less than 2cm from the previous mount then you probably won't notice.

That said, if I were you I would insist on a new ski. Don't insult the employees, don't raise your voice, just plant your feet and don't take no for an answer.
Nov 8 2018 5:52PM
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HypeBeast
Posts: 9768 - Karma: 72,260
Wow that's so subtle I prob wouldn't notice if mine were off. Good eye. As said earlier, likely won't affect performance, but still it's not difficult to be accurate. In defense of OP, if you're a shop, you'd think they'd be paying extra attention to symmetry. Prob an honest mistake, but def worth going in and talking to them about it. At minimum you should demand a refund for the mount
Nov 8 2018 5:55PM
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Denseclouds
Posts: 495 - Karma: 2,843
altasupportYou can be that guy without being a dick. My first year working at a ski shop one of the managers made this mistake, they didn't buy the skis with us but we still gave them a brand new ski. If you remount it and it's less than 2cm from the previous mount then you probably won't notice.

That said, if I were you I would insist on a new ski. Don't insult the employees, don't raise your voice, just plant your feet and don't take no for an answer.


^^THIS

You don't have to go all *;)* on us and get your grandma to investigate/badmouth the brand. Just politely let them know where they were at fault with your purchased item (skis)

**This post was edited on Nov 8th 2018 at 7:06:30pm
Nov 8 2018 6:32PM
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HypeBeast
Posts: 9768 - Karma: 72,260
Denseclouds^^THIS

You don't have to go all MortMcfly on us and get your grandma to investigate/badmouth the brand. Just politely let them know where they were at fault with your purchased item (skis)


😂😂😂😂😂🤣😂🤣😂😂🤣😂 Sorry Mort.
Nov 8 2018 6:47PM
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Session
Posts: 5315 - Karma: 21,329
Honestly, you bought Vishnu's. it's not like you're trying to ski with any precision. You won't even notice.
Nov 8 2018 6:51PM
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270on420out
Posts: 7492 - Karma: 50,771
lol did you get them mounted at Willis?
Nov 8 2018 6:51PM
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VISHNU
Posts: 590 - Karma: 21,688
I already responded to your email but now that I see the pictures it's way less of an issue than i assumed. Just don't worry about it I bet you won't really notice anything is off.
Nov 8 2018 7:08PM
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skierman
Posts: 8061 - Karma: 4,778
I fucking hate people like you. You will never notice the difference, it will not affect your impeccable skiing abilities (seriously who the fuck do you think you are?), stop being a bitch, everyone hates you.
Nov 8 2018 7:31PM
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ThaLetterM.
Posts: 8609 - Karma: 1,612
SessionHonestly, you bought Vishnu's. it's not like you're trying to ski with any precision. You won't even notice.


you are SUCH a hater it's ridiculous, I hope I see you in person some day so I can give you a loving hug and kiss.
Nov 8 2018 7:31PM
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skierman
Posts: 8061 - Karma: 4,778
But yeah you should reimbursed for the mount.
Nov 8 2018 7:31PM
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weastcoat
Posts: 6034 - Karma: 68,305
DIRTYBUBBLElol did you get them mounted at Willis?


Sadly, yes. Ain’t doing that again.
Nov 8 2018 7:34PM
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weastcoat
Posts: 6034 - Karma: 68,305
skiermaneveryone hates you.


But my mommy loves me!!
Nov 8 2018 8:01PM
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Lonely
Posts: 6596 - Karma: 59,618
Denseclouds^^THIS

You don't have to go all *;)* on us and get your grandma to investigate/badmouth the brand. Just politely let them know where they were at fault with your purchased item (skis)

**This post was edited on Nov 8th 2018 at 7:06:30pm


I thought we were done with this
Nov 8 2018 8:14PM
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HypeBeast
Posts: 9768 - Karma: 72,260
LonelyI thought we were done with this

I don't think it will ever go away. Slowly becoming a legend.
Nov 8 2018 8:29PM
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APfreeski4
Posts: 12 - Karma: 41
lil.Boyebin them.


*finds out where he lives and camps outside till garbage day*
Nov 8 2018 9:42PM
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Rum_Ham
Posts: 1449 - Karma: 4,481
I’d be more worried about the fact that you have two completely different toe peices. Pretty sure they don’t even have the same stack height
Nov 8 2018 10:51PM
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montanan
Posts: 1787 - Karma: 1,346
my local ski shop mounted my directional sidecut skis backwards a few years ago, that was a situation where I definitely went in and and was not happy at all, but I just talked to them calmly and politely, they understood and apologized and let me get a pair to replace the ones they messed up. if you do go back just be kind ...
Nov 8 2018 11:37PM
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cheerio
Posts: 1032 - Karma: 3,413
Rum_HamI’d be more worried about the fact that you have two completely different toe peices. Pretty sure they don’t even have the same stack height


Can't believe no one mentioned this yet
If you notice it at all you'll notice the different toe pieces way more than the mount I'd say
Nov 8 2018 11:52PM
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Rum_Ham
Posts: 1449 - Karma: 4,481
cheerioCan't believe no one mentioned this yet
If you notice it at all you'll notice the different toe pieces way more than the mount I'd say


They have different toe elasticities as well. Definitely sketch.
Nov 9 2018 12:24AM
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LAME.
Posts: 5795 - Karma: 2,448
Rum_HamThey have different toe elasticities as well. Definitely sketch.


you should be thankful the shop even decided to mount them. I've been turned away for way way less.
Nov 9 2018 12:38AM
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SFBv420.0
Posts: 2539 - Karma: 3,124
LUPTONyou should be thankful the shop even decided to mount them. I've been turned away for way way less.

if ya can't myo
ya probably dont deserve an orange name
do you knit hats?
it so easy dentists can do it
https://www.tetongravity.com/forums/showthread.php/232898-PSA-Mount-your-own-fucking-skis
Nov 9 2018 6:47AM
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knatman
Posts: 217 - Karma: 312
Typical over-thinker, don't worry about it just ski and have fun. Such a slight difference of mm will make no noticeable difference.
Nov 9 2018 10:11AM
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johnblaze
Posts: 1430 - Karma: 2,430
They are completely fine. You will not notice this at all.
Nov 9 2018 10:20AM
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Woos
Posts: 832 - Karma: 1,566
skiermanI fucking hate people like you. You will never notice the difference, it will not affect your impeccable skiing abilities (seriously who the fuck do you think you are?), stop being a bitch, everyone hates you.


Le edgy 17 year old 4chan poster with no friends... Does that describe you?
Nov 9 2018 10:32AM
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SEABURN
Posts: 4859 - Karma: 2,751
one is a WTR, the other is from a regular PX? I think those have different AFDs, as well as stack heights. sketch. would not mount.
Nov 9 2018 1:20PM
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SEABURN
Posts: 4859 - Karma: 2,751
teamSESHLe edgy 17 year old 4chan poster with no friends... Does that describe you?


... he's been a member since before 2001. also has the all-time high score for the biggest shit-poster on NS
Nov 9 2018 1:23PM
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tsingtaofanatic
Posts: 3344 - Karma: 4,579
Just talk to the store. Be patient about it, and explain the issue. They should be able to help you unless they're a bunch of douchebags.
Nov 9 2018 1:37PM
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ParkRx
Posts: 330 - Karma: 1,423
Hah, yeah the different toe pieces is def more of an issue
Nov 9 2018 1:59PM
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Woos
Posts: 832 - Karma: 1,566
SEABURN... he's been a member since before 2001. also has the all-time high score for the biggest shit-poster on NS


Ya, I know. I wasn't serious about his age, I was just talking about how he acts. I'm pretty sure I've said the exact same thing to him before on my old account back in the day. I just don't remember my old username or email because I wasn't skiing for the last five years.
Nov 9 2018 2:01PM
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SofaKingSick
Posts: 8900 - Karma: 57,256
SFBv420.0if ya can't myo
ya probably dont deserve an orange name
do you knit hats?
it so easy dentists can do it
https://www.tetongravity.com/forums/showthread.php/232898-PSA-Mount-your-own-fucking-skis


haha okay, super duper hardcore shittalker ski bum guy, duly noted...




OP, i don't blame you for being put off but ive had a mount that was just like that and i promise you it was 100% fine

also aren't those different toe pieces (like actually, functionally different)? if so i feel like you might be lucky they mounted them at all?
Nov 9 2018 2:01PM
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BrilliantSea
Posts: 2 - Karma: 15
As a former racer(I'm 51 and still go fast), I would notice this. A couple MM off can grow to a centimeter or more at the tip, giving you a different angle and turn initiation. Ski mounts need to be spot on imo.
Nov 9 2018 2:06PM
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skierman
Posts: 8061 - Karma: 4,778
SofaKingSickhaha okay, super duper hardcore shittalker ski bum guy, duly noted...




OP, i don't blame you for being put off but ive had a mount that was just like that and i promise you it was 100% fine

also aren't those different toe pieces (like actually, functionally different)? if so i feel like you might be lucky they mounted them at all?


LOL he's probably the most legit skier to ever grace this website with his presence... aside from Candide, Tanner and myself.
Nov 9 2018 3:14PM
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weastcoat
Posts: 6034 - Karma: 68,305
Yo, everyone: they’re the same toe piece pretty much. One is from a Pivot WTR, and one is just a normal Pivot toe piece. Both have same stack height I’m pretty sure. If I notice anything I will just get the other toe piece and put it on (I tried to mix colors, looks cool.)
Nov 9 2018 3:19PM
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SofaKingSick
Posts: 8900 - Karma: 57,256
skiermanLOL he's probably the most legit skier to ever grace this website with his presence... aside from Candide, Tanner and myself.


uhh let's not get carried away...

but yes he posts some super legit stuff, which makes it a shame that half his posts are some sort of indecipherable hardo ski guy limerick. it's a blast to the past on here when everyone tried to be as vague and condescending as possible in their posts. youre similar, you have tons of knowledge but opt to just post douchey nonsense most of the time. but i guess not everyone can be esteemed NS scholars like me
Nov 9 2018 3:20PM
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Rum_Ham
Posts: 1449 - Karma: 4,481
weastcoastYo, everyone: they’re the same toe piece pretty much. One is from a Pivot WTR, and one is just a normal Pivot toe piece. Both have same stack height I’m pretty sure. If I notice anything I will just get the other toe piece and put it on (I tried to mix colors, looks cool.)


Yeah the wtr toe peice has a completely different afd as it slides and actually has different retention characteristics due to more elasticity. The toe pieces are functionally different and I wouldn’t mix them.
Nov 9 2018 3:36PM
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skierman
Posts: 8061 - Karma: 4,778
SofaKingSickuhh let's not get carried away...

but yes he posts some super legit stuff, which makes it a shame that half his posts are some sort of indecipherable hardo ski guy limerick. it's a blast to the past on here when everyone tried to be as vague and condescending as possible in their posts. youre similar, you have tons of knowledge but opt to just post douchey nonsense most of the time. but i guess not everyone can be esteemed NS scholars like me


LOL you're special.
Nov 9 2018 3:42PM
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Denseclouds
Posts: 495 - Karma: 2,843
Rum_HamI’d be more worried about the fact that you have two completely different toe peices. Pretty sure they don’t even have the same stack height



I was literally going to point this out but I thought it was SO obvious that no one had said anything.. Although they're similar, they're two totally different pieces
Nov 9 2018 9:39PM
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Lemuel
Posts: 14477 - Karma: 10,515
weastcoast(I tried to mix colors, looks cool.)


Fashion over function, should have known.

You aren't going to notice them being offset. If I was in the situation, I would go back to the shop, let them know that maybe their jib needs to be checked so it doesn't happen to anyone else. I wouldn't care. I've also mounted my own skis before and they def were not spot on.
Nov 10 2018 8:58AM
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pyrothesaucer
Posts: 84 - Karma: 300
Buy Full Tilts
Nov 10 2018 9:24AM
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Ranchculture
Posts: 106 - Karma: 1,564
BrilliantSeaAs a former racer(I'm 51 and still go fast), I would notice this. A couple MM off can grow to a centimeter or more at the tip, giving you a different angle and turn initiation. Ski mounts need to be spot on imo.



True with racing but with park skiing if it’s shifted sideways instead of forward and backwards then it doesn’t matter too much. Been mounting my own skis for a couple years and have done this myself and they were fine
Nov 10 2018 9:38AM
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clorox
Posts: 1728 - Karma: 4,861
Last year I asked a shop to mount 2.5cm behind center, but instead they mounted my bindings 2.5 behind the rec line that was already 3cm behind center, and because they were quiver killered, they claimed that the holes would be to big to get them to the exact spot, so they instead did a mount at 1cm behind center that shared 2 mount holes. Not that frustrated cause they gave me 2 free mount points on my jj's that I guess I can use for different purposes, and I can tolerate a near centered ski for touring because personally it's worth it for the jibby ski on the way down.

I'd probably be pretty pissed if I got diagonally or unevenly mounted bindinngs. If I was mounting bindings for personal use, I wouldn't really care but if I paid for a mount from a shop, I'd expect them to use the shop specific jigs more accurately than a piece of lexan that I drilled holes in to match some mount holes. Mounting bindings yourself isn't that difficult, but when you're paying someone to do it, there is an expectation that it will be done properly.
Nov 10 2018 1:42PM
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weastcoat
Posts: 6034 - Karma: 68,305
Got it all resolved today peeps. Heli coils in two holes that were stripped, got refunded. Manager was very nice about it. Thx every1 for your help. Skied today too! November 10th, cheers to FDOS.
Nov 10 2018 9:43PM
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