I just want to share with you all here my experience with Amplid. I got a pair of amplid ego trip evolution from the season 14/15. 1.85cm.
I was happy with them quite soft, but they worked fine.
My surprise was when couple of months ago loading them on the car, I saw that the top and the bottom layer were separated from the central part of the ski. I was surprised because the skis did not have any hit or core damage in the sole. Water went in, probably because of not well glued materials. So it damaged the ski.
I knew that the skis were off guarantee, but I contacted the brand, just to let them know.
They asked me to send photos, which I sent, but surprisingly they say photos needed to be lighter than 1 mega otherwise their system did not accept them. (¿?)
I did so, and here comes their reply:
Thank you for your email.
Unfortunately the ski appears to have broken due to an impact. Since your photos look like Pop-Art and you aren't able to send images with a smaller file size that don't, I'm going on what I can see.
But anyway, the damage is irrelevant as you haven't provided a receipt and the skis are outside of the warranty period. Therefore I'm not able to warranty your skis.
So basically those ¨cracks¨ with their amazing system do not get high resolution photos (what about an attached file in a mail??¨ too much technology for them maybe.
Well anyway they cannot manage (or do not want) to accept photos with high resolution and then they complain, and they say ¨Unfortunately the ski appears to have broken due to an impact¨.
They criticize the quality of the photos but they do not let you provide better ones, and then they make statements of what happened, even if the photos are so poor with resolution. The skis have no impact. That´s it.
My conclusion is, bearing in mind what do they charge for the skis, and that they collapse in 3 years, you better go for something reliable such as Rossignol or K2, Black Diamond, Salomon or someone else who, If at least charge you, they respond, and have reliable customer service procedures.
I understand they can have failure in their production, but dealing with their customers if we were idiots, does not help at all.
Big deception with amplid.