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Revision Messed Up

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Jcamotts
Posts: 156 - Karma: 2,584
So, back in September I was looking around for a new pair of skis for this season. After hours of searching, someone recommended revision skis. They look sick so I got them for a sick deal during the pre-sale. There was only one slight issue, the skis ship date was "mid November" although that was kinda annoying I knew I wouldn't be skiing at all between now and that time. Fast foward almost 3 months and I still havent heard from them, so I sent them an email regarding the shipping. They said that they would contact me in the next week for an Update. They sent another email a few days later saying they ran into some issues during production. "Due to some quality inconsistencies, we made the decision to rebuild a good portion of our skis". At that time I was like "ok, well I would rather wait 2-3 more weeks for solid skis then get low-quality skis now". They also said they would send another email in about a week for a new ETA. I got the email this morning and they said the new shipping date would be THE FIRST WEEK OF JANUARY. Thats almost have way into the ski season. I'm disappointed because the skis looked so fun but theres no way im waiting that long.


But thats not all, they also gave me (and all other customers) a $100 coupon to there website. Sure I appreciate them going out of there way to do that because they definitely feel bad abut this whole situation, but $100 is not gonna keep me waiting around for another month and a half. So, what do you guys think. Are any of you guys in the same Boat as Me?
Could this issue possibly be the end of revision?
Nov 26 2016 10:17AM
3099 745
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JakeSalvador
Posts: 2741 - Karma: 1,309
damn this is crazy that this is the trending thread on NS for the winter lol
Apr 12 2017 12:27AM
3 0
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Shoey-Ski
Posts: 1649 - Karma: 6,190
There had to be someone on here who works for a law firm or has a brother that's a lawyer or something, maybe we should start a gofund me to pay for it and have them go against revision, I think the evidence is clear. at first I was on team revision but now that they've had the skis for months and people still don't have their skis that bull shit.
Apr 12 2017 10:09AM
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Rparr
Posts: 5354 - Karma: 42,177
This thread is busted. Every time we make it to a new page, the new page doesn't show up until some number of posts are made on the new page. Bump.
Apr 12 2017 2:52PM
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Broy
Posts: 138 - Karma: 724
Well there is a god, just received and email today back from revisions customer service saying

"We wanted to send you a message to let you know that we are very sorry for any issues you may have had with receiving your order this season. This season saw us making a number of significant process changes, which resulted in many issues that were not anticipated. We have been working to prevent these issues from happening in the future and are committed to resolving any outstanding issues you may have with your order. If you have any outstanding issues that need resolution, please send them to us via this form and we will work with you to resolve your issues in a timely manner."



Lol at the timely manner part
Apr 12 2017 5:32PM
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fghtoffyrdmns
Posts: 2987 - Karma: 6,812
reet.gangI spoke to my bank and they said revision challenged my claim because of the "delivery date" they gave me... wtf. I sent my bank all the emails.


Wow thats fucked
Apr 12 2017 5:53PM
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aaron_kalat
Posts: 3 - Karma: 21
Here's the latest crock of shit I've received from them, anyone else get this email?
Apr 12 2017 6:05PM
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Pizzaboiii
Posts: 41 - Karma: 113
Just got an email:

"We wanted to send you a message to let you know that we are very sorry for any issues you may have had with receiving your order this season. This season saw us making a number of significant process changes, which resulted in many issues that were not anticipated. We have been working to prevent these issues from happening in the future and are committed to resolving any outstanding issues you may have with your order. If you have any outstanding issues that need resolution, please send them to us via this form and we will work with you to resolve your issues in a timely manner – Customer Service Form

Sincerest Apologies,
Revision Skis"

Except they said nothing about me actually GETTING my skis because I still have nothing.
Apr 12 2017 6:08PM
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sbarlett
Posts: 882 - Karma: 4,255
SneakKingHere's the latest crock of shit I've received from them, anyone else get this email?


Got it too. Filled out the feedback form, gave plenty of feedback lol
Apr 12 2017 6:32PM
1 0
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theabortionator
Posts: 51263 - Karma: 157,455
RparrThis thread is busted. Every time we make it to a new page, the new page doesn't show up until some number of posts are made on the new page. Bump.


It's a metaphor
Apr 12 2017 7:54PM
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mcnamarskiez
Posts: 692 - Karma: 159
Fuck Revision
Apr 12 2017 8:41PM
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Karkoskier
Posts: 2999 - Karma: 4,658
LOL Holy shit finally just seeing this thread.

I had such an awesome experience with revision ...last year.... as I preordered their skis for like $250 and then got another pair when I lost like over a foot of edge a month later. The skis were fun however, the durability was 100% ass, but hey $250 for 2 pairs of skis? Fuck it!
Went with the same plan again this year and holy mother of god that was the worst financial decision of my life. Talked to those mother fuckers on the phone after they didn't respond to my 30 emails and that piece of shit told me on the phone I'd have my money that week, tried to call them again a week later and never got an answer. FINALLY got that customer service email today and immediately filled out that Google Doc. form. Ski season is over so it would be nice to at least kick off summer with $380 because fuck those piece of shit skis, I seriously I broke 2 pairs of them within like 15 days of skiing last season.

Overall, skis suck and the company sucks. Even if they make this right and I get my money back which at this point I honestly doubt will happen they left a horrible taste in my mouth and I hope they all get AIDS. But before you die of the AIDS at least give me my $380 back.
Apr 12 2017 8:44PM
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Faction
Posts: 336 - Karma: 15,895
Hey there,
We have couple pairs of past seasons skis left at our warehouse which we'd be happy to give away to the ones of you who didn't get their skis this year. Hopefully it helps and you can get some days in before the season ends or over the summer.
Just send us an email at info@factionskis.com with a proof of purchase, and we'll send you a pair if we have a size/model that suits you.
Apr 13 2017 4:04PM
54 0
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snowpocalypse
Posts: 1036 - Karma: 3,525
FactionHey there,
We have couple pairs of past seasons skis left at our warehouse which we'd be happy to give away to the ones of you who didn't get their skis this year. Hopefully it helps and you can get some days in before the season ends or over the summer.
Just send us an email at info@factionskis.com with a proof of purchase, and we'll send you a pair if we have a size/model that suits you.


That's your response to this thread? No explanation? No sorry. Let the fun begin!
Apr 13 2017 4:09PM
1 59
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GrandThings
Posts: 2940 - Karma: 28,846
snowpocalypseThat's your response to this thread? No explanation? No sorry. Let the fun begin!


Dog....I'm not sure you want the fun to begin
Apr 13 2017 4:11PM
13 0
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profa_212
Posts: 8644 - Karma: 32,607
snowpocalypseThat's your response to this thread? No explanation? No sorry. Let the fun begin!


Facepalm to the absolute max
Apr 13 2017 4:13PM
28 0
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snowfinder
Posts: 2722 - Karma: 32,971
snowpocalypseThat's your response to this thread? No explanation? No sorry. Let the fun begin!


No one is this dumb this has to be a lame attempt at trolling.
Apr 13 2017 4:47PM
18 0
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Bassin
Posts: 273 - Karma: 746
Profahoben_212Facepalm to the absolute max


Fo reals...
Apr 13 2017 5:10PM
1 0
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Cade2
Posts: 2124 - Karma: 2,704
FactionHey there,
We have couple pairs of past seasons skis left at our warehouse which we'd be happy to give away to the ones of you who didn't get their skis this year. Hopefully it helps and you can get some days in before the season ends or over the summer.
Just send us an email at info@factionskis.com with a proof of purchase, and we'll send you a pair if we have a size/model that suits you.


You guys are the realist, much respect
Apr 13 2017 5:16PM
10 0
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DirtyMyke
Posts: 219 - Karma: 536
FactionHey there,
We have couple pairs of past seasons skis left at our warehouse which we'd be happy to give away to the ones of you who didn't get their skis this year. Hopefully it helps and you can get some days in before the season ends or over the summer.
Just send us an email at info@factionskis.com with a proof of purchase, and we'll send you a pair if we have a size/model that suits you.


So dope faction is the best
Apr 13 2017 8:27PM
2 0
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Sharko
Posts: 2274 - Karma: 4,101
snowpocalypseThat's your response to this thread? No explanation? No sorry. Let the fun begin!


I donno dude, seems like a nice offer, I'm not sure Faction has anything to say "sorry" about













...but you might
Apr 13 2017 8:46PM
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danbrown
Posts: 11932 - Karma: 21,775
I have a pair of lightly used future spins (maybe 10 days? they're mint), no edge cracks. If you're in Salt Lake and revision fucked you over, bring a proof of purchase and a handle of gin to my house and they're yours
Apr 13 2017 8:56PM
25 0
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Broy
Posts: 138 - Karma: 724
danbrownI have a pair of lightly used future spins (maybe 10 days? they're mint), no edge cracks. If you're in Salt Lake and revision fucked you over, bring a proof of purchase and a handle of gin to my house and they're yours


Good man right here
Apr 13 2017 9:21PM
1 0
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BWalmer
Posts: 9141 - Karma: 12,883
I know I'm late to the party here, but I have been checking back in on this situation randomly.

I can't even imagine how much this sucks for everyone who didn't get skis this year. However, it is so dope to see how many companies/people are stepping in to hook people up - from Logan to Faction to random shops to Dan Brown. This situation is absolute balls, but it's shed some light on the real reason the ski community is so awesome, those that really care about it, step up and help out others in need so they can get out there and shred. So to those that have offered up discounts, free skis, whatever, you're the real heroes of this, cause let's be real, you didn't have to, so for that, I thank you!
Apr 13 2017 9:26PM
17 0
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270on420out
Posts: 7494 - Karma: 50,831
YO FUCK REVISION.

K now that I said that, if you got fucked over by Revision then PM me. I got an ugly ass old pair of 181 Ninthward park skis that still have some life in them. Just pay for shipping.
Apr 14 2017 12:48AM
11 0
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danbrown
Posts: 11932 - Karma: 21,775
BWalmerI know I'm late to the party here, but I have been checking back in on this situation randomly.

I can't even imagine how much this sucks for everyone who didn't get skis this year. However, it is so dope to see how many companies/people are stepping in to hook people up - from Logan to Faction to random shops to Dan Brown. This situation is absolute balls, but it's shed some light on the real reason the ski community is so awesome, those that really care about it, step up and help out others in need so they can get out there and shred. So to those that have offered up discounts, free skis, whatever, you're the real heroes of this, cause let's be real, you didn't have to, so for that, I thank you!


yeah i agree. at one point i was the little kid that spent all summer mowing lawns to save up for new skis so i couldn't imagine getting fucked over like this. i figured i have a good pair of skis laying around my house so i'd rather help out someone who was wronged by a piece of shit company, involved in an awful situation totally beyond their control, than try and make a quick buck off them
Apr 14 2017 11:06AM
7 0
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BWalmer
Posts: 9141 - Karma: 12,883
danbrownyeah i agree. at one point i was the little kid that spent all summer mowing lawns to save up for new skis so i couldn't imagine getting fucked over like this. i figured i have a good pair of skis laying around my house so i'd rather help out someone who was wronged by a piece of shit company, involved in an awful situation totally beyond their control, than try and make a quick buck off them


It really makes me wish I had some demos left to throw out there to someone who got screwed. Sadly I don't have any left.
Apr 14 2017 11:10AM
1 0
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csdavidson18
Posts: 97 - Karma: 411
JcamottsSo, back in September I was looking around for a new pair of skis for this season. After hours of searching, someone recommended revision skis. They look sick so I got them for a sick deal during the pre-sale. There was only one slight issue, the skis ship date was "mid November" although that was kinda annoying I knew I wouldn't be skiing at all between now and that time. Fast foward almost 3 months and I still havent heard from them, so I sent them an email regarding the shipping. They said that they would contact me in the next week for an Update. They sent another email a few days later saying they ran into some issues during production. "Due to some quality inconsistencies, we made the decision to rebuild a good portion of our skis". At that time I was like "ok, well I would rather wait 2-3 more weeks for solid skis then get low-quality skis now". They also said they would send another email in about a week for a new ETA. I got the email this morning and they said the new shipping date would be THE FIRST WEEK OF JANUARY. Thats almost have way into the ski season. I'm disappointed because the skis looked so fun but theres no way im waiting that long.


But thats not all, they also gave me (and all other customers) a $100 coupon to there website. Sure I appreciate them going out of there way to do that because they definitely feel bad abut this whole situation, but $100 is not gonna keep me waiting around for another month and a half. So, what do you guys think. Are any of you guys in the same Boat as Me?
Could this issue possibly be the end of revision?


My buddy is going through the same thing right now. Our season ends next weekend and he still hasn't gotten his skis. Its a real bummer because revision seemed like a real cool company that was making its mark but what their doing is illegal. The shittier part is that its skiing so no steps will be taken to help us (the skiers) out. I'm really hoping revision pulls through and ends up fulfilling their word but they have for sure lost their good name in my book.
Apr 14 2017 4:01PM
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Broy
Posts: 138 - Karma: 724
If you look at Mole Squads Instagram story they picked up like 10 pairs of revision skis. Just wondering when we are gonna get those? At least they exist
Apr 14 2017 9:54PM
6 0
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Karkoskier
Posts: 2999 - Karma: 4,658
FactionHey there,
We have couple pairs of past seasons skis left at our warehouse which we'd be happy to give away to the ones of you who didn't get their skis this year. Hopefully it helps and you can get some days in before the season ends or over the summer.
Just send us an email at info@factionskis.com with a proof of purchase, and we'll send you a pair if we have a size/model that suits you.


Just emailed you guys. You're amazing for even putting this solution out on the table especially when you're not even the ones responsible for us being in this situation in the first place. Even if we can't work something out I have mad respect for you guys as a company and would definitely consider ordering from you in the future. Look forward to hearing back from you soon!
Apr 15 2017 7:05PM
8 0
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theabortionator
Posts: 51263 - Karma: 157,455
I have a pair of good stories I'm down to tell. Bring a proof of purchase and a 12 pack of decent beer and I'll listen to your troubles.

(For therapeutic use only. Offer make make one feel better without actually helping the situation)
Apr 16 2017 3:38AM
12 0
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Park_Ranger
Posts: 3825 - Karma: 8,634
BroyIf you look at Mole Squads Instagram story they picked up like 10 pairs of revision skis. Just wondering when we are gonna get those? At least they exist


Yeah that shit is whack. Sucks for the dudes that got scammed, but I can't wait for the day that Revision files chapter 11. I hope that Bill Wan-whatever the fuck that pussy's name is loses a lot of dollar bills
Apr 16 2017 7:45PM
1 0
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Iratebeggar
Posts: 143 - Karma: 150
So Ive got the same problem, only im in New Zealand and have no idea wtf has been happening, so im guessing shit loads of us just got fucked over $600-ish dollars (or about $1000 if your where im from) from what ive taken from this thread? and theres absolutely nothing that can be done..?
Apr 18 2017 1:02AM
0 0
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TheClap.
Posts: 21649 - Karma: 4,013
C.GamblesSo Ive got the same problem, only im in New Zealand and have no idea wtf has been happening, so im guessing shit loads of us just got fucked over $600-ish dollars (or about $1000 if your where im from) from what ive taken from this thread? and theres absolutely nothing that can be done..?


I mean, file a claim with your card or bank, plenty can be done. You can easily get your money back
Apr 18 2017 1:46AM
0 0
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Faction
Posts: 336 - Karma: 15,895
Hey guys
We have received quite a few emails from now which we are currently taking care of. For now, we won't be able to answer new requests until we have fulfill the first ones - thanks a lot for your understanding and we'll keep you posted!
Apr 18 2017 8:09AM
18 0
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Jcamotts
Posts: 156 - Karma: 2,584
FactionHey guys
We have received quite a few emails from now which we are currently taking care of. For now, we won't be able to answer new requests until we have fulfill the first ones - thanks a lot for your understanding and we'll keep you posted!


you guys are the best
Apr 18 2017 8:49AM
0 0
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Lonely
Posts: 6601 - Karma: 59,672
FactionHey guys
We have received quite a few emails from now which we are currently taking care of. For now, we won't be able to answer new requests until we have fulfill the first ones - thanks a lot for your understanding and we'll keep you posted!


Secretly faction has been taken over by revision. This will probably be the last time we'll here from them.
Apr 18 2017 9:47AM
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theabortionator
Posts: 51263 - Karma: 157,455
LonelySecretly faction has been taken over by revision. This will probably be the last time we'll here from them.


Wut?

I'm pretty sure they're just saying they got a shit ton of emails and they want to make they have enough skis to even hook those guys up with before receiving more emails from other people.
Apr 18 2017 12:46PM
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hot.pocket
Posts: 4197 - Karma: 10,366
theabortionatorWut?

I'm pretty sure they're just saying they got a shit ton of emails and they want to make they have enough skis to even hook those guys up with before receiving more emails from other people.


Apr 18 2017 2:39PM
17 1
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TimHall
Posts: 207 - Karma: 270
FactionHey guys
We have received quite a few emails from now which we are currently taking care of. For now, we won't be able to answer new requests until we have fulfill the first ones - thanks a lot for your understanding and we'll keep you posted!


Even if you guys don't have anything left, still probably gonna buy skis from you. Mad props
Apr 18 2017 4:15PM
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theabortionator
Posts: 51263 - Karma: 157,455
hot.pocket


Aren't jokes supposed to be funny though?
Apr 18 2017 11:08PM
2 2
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Lonely
Posts: 6601 - Karma: 59,672
theabortionatorWut?

I'm pretty sure they're just saying they got a shit ton of emails and they want to make they have enough skis to even hook those guys up with before receiving more emails from other people.


Issa joke
Apr 18 2017 11:43PM
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stinky_cheese
Posts: 1215 - Karma: 5,118
theabortionatorAren't jokes supposed to be funny though?


awwww shit man you got him
Apr 18 2017 11:47PM
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Iratebeggar
Posts: 143 - Karma: 150
TheClap.I mean, file a claim with your card or bank, plenty can be done. You can easily get your money back


Thank you kind sir,
yea i talked to my bank today its being worked through. Sucks that stuff like this happens though..
Apr 19 2017 1:08AM
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freshiesbrah
Posts: 59 - Karma: 0
theabortionatorHoly shit! Did anybody see their latest update on insta? Wtf?!?!?



Not that I support Revision but LOL this is fake, nice try. The fonts are different and the text spacing is all weird. Reverse image search come up with that photo for Hotel Cocolobo Gravel Bay, on booking.com and on their website if you scroll through the photos. You also saved your screen shot after editing as a jpeg instead of a png like all Android phones do so its compressed to shit.

https://www.booking.com/hotel/hn/cocolobo.en-gb.html

http://cocolobo-hotel-roatan.booked.net
Apr 19 2017 4:05AM
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-skian-
Posts: 253 - Karma: 861
freshiesbrahNot that I support Revision but LOL this is fake, nice try. The fonts are different and the text spacing is all weird. Reverse image search come up with that photo for Hotel Cocolobo Gravel Bay, on booking.com and on their website if you scroll through the photos. You also saved your screen shot after editing as a jpeg instead of a png like all Android phones do so its compressed to shit.

https://www.booking.com/hotel/hn/cocolobo.en-gb.html

http://cocolobo-hotel-roatan.booked.net

Lol! What a sav.
Apr 19 2017 7:44AM
1 1
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Lonely
Posts: 6601 - Karma: 59,672
theabortionatorAren't jokes supposed to be funny though?


freshiesbrahNot that I support Revision but LOL this is fake, nice try. The fonts are different and the text spacing is all weird. Reverse image search come up with that photo for Hotel Cocolobo Gravel Bay, on booking.com and on their website if you scroll through the photos. You also saved your screen shot after editing as a jpeg instead of a png like all Android phones do so its compressed to shit.

https://www.booking.com/hotel/hn/cocolobo.en-gb.html

http://cocolobo-hotel-roatan.booked.net


Huh. This seems like fake news borty. Or is it just a joke?
Apr 19 2017 10:00AM
5 2
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Session
Posts: 5318 - Karma: 21,393
freshiesbrahNot that I support Revision but LOL this is fake, nice try. The fonts are different and the text spacing is all weird. Reverse image search come up with that photo for Hotel Cocolobo Gravel Bay, on booking.com and on their website if you scroll through the photos. You also saved your screen shot after editing as a jpeg instead of a png like all Android phones do so its compressed to shit.

https://www.booking.com/hotel/hn/cocolobo.en-gb.html

http://cocolobo-hotel-roatan.booked.net



Looks like we got a fucking genius in here.
Apr 19 2017 11:08AM
1 4
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hot.pocket
Posts: 4197 - Karma: 10,366
theabortionatorAren't jokes supposed to be funny though?


Usually, doesn't change the fact that you fell for it though.
Apr 19 2017 11:47AM
6 1
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