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March, 2024

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Fatypus callout...

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-MK-
Posts: 3253 - Karma: 5,332
So I order some skis from Fltypus on their current sale, because $390 for some handmade skis is a deal! I was super excited, because this helped me fit my budget with skis, and I was able to get brand new skis instead of used ones

Two days later I receive a second payment confirmation from Fatypus for $105. I email and call them and am told that this is for shipping charges and tell me that he doesn't usually tell people from Alaska about the recharge because it is expected. But it was never obvious that there would be a recharge. I would never have ordered the skis in the first place if they were going to be $500. The guy offers me stickers to keep my buisness(lol), and I explain that I'm getting screwed and would like the money back for skipping or the ordered cancelled.

Agreeing to cancel the order, somehow I had to pay a $20 bank transfer fee or some bullshit. (Which I think the comapny or the guys messing up should have payed)

Long story short, I was stoked to get new skis, get charged for shipping multiple days later with out being warned how much or that I would even be charged($105). And then they take a $20 fee from me for cancelling the order... Which I didn't even want to do, Untill they charged me a extra 1/4 of the price.

So please understand, Fatypus does not have free shipping. And will screw you for thinking so, even if they don't tell you.
Sep 22 2016 1:55PM
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hot.pocket
Posts: 4197 - Karma: 10,366
Sounds super weird that they don't update the shipping price during checkout.

Definitely something they should get on top of.
Sep 22 2016 3:01PM
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STwoops
Posts: 2941 - Karma: 5,126
you gotta know this stuff,me bein from AK i know nothing gets shipped for free. but they gotta let you know for sure beforehand...that's some bs
Sep 22 2016 3:34PM
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ggfski42
Posts: 651 - Karma: 700
That is some serious sketch. I could understand the cost if they were upfront about it, but a totally separate charge is bs.
Sep 22 2016 4:01PM
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Session
Posts: 5318 - Karma: 21,393
It doesn't cost 105 bucks to ship ski's to AK.
Sep 22 2016 4:10PM
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Static
Posts: 8494 - Karma: 4,068
If you paid by credit card you should dispute that $20 they kept, their credit card processor will then hit them with another fee for fucking around.
Sep 22 2016 4:24PM
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-MK-
Posts: 3253 - Karma: 5,332
STwoopsyou gotta know this stuff,me bein from AK i know nothing gets shipped for free. but they gotta let you know for sure beforehand...that's some bs


Exactly why I ordered them. Because the price was reasonable with shipping.
Sep 22 2016 4:32PM
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.GUCCI.
Posts: 1295 - Karma: 6,038
fuck that im from homer and i ship skis to the east coast, on 3 day shipping for 35 bucks.
Sep 22 2016 5:00PM
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arnie_grape
Posts: 3432 - Karma: 11,406
it's stupid that they don't charge for shipping when you buy the skis for the first time, but if it sounds too good to be true it probably is.

I've never lived in alaska but I wouldn't expect to get anything the size of skis to be shipped up there for free. they've gotta put all those fucking trains on the ferry and shit.
Sep 22 2016 5:06PM
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-MK-
Posts: 3253 - Karma: 5,332
GORILLAWALLACEit's stupid that they don't charge for shipping when you buy the skis for the first time, but if it sounds too good to be true it probably is.

I've never lived in alaska but I wouldn't expect to get anything the size of skis to be shipped up there for free. they've gotta put all those fucking trains on the ferry and shit.


Not the point. It's their fault for not charging me in the first place. This is also what has me so upset. That the sales rep acted like I was a huge Inconvience and was the problem for not understanding this. Well I do understand it costs more to ship, but definitely not always that much. And get your website together before blaming potential customers.
Sep 22 2016 5:21PM
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clorox
Posts: 1728 - Karma: 4,861
StaticIf you paid by credit card you should dispute that $20 they kept, their credit card processor will then hit them with another fee for fucking around.


This
Sep 25 2016 5:34PM
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-MK-
Posts: 3253 - Karma: 5,332
StaticIf you paid by credit card you should dispute that $20 they kept, their credit card processor will then hit them with another fee for fucking around.


How would one go about that
Sep 26 2016 12:20AM
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Tanner_McClune
Posts: 28 - Karma: 347
-MK-How would one go about that


Go to your credit union and request to open a dispute.
Sep 26 2016 12:54AM
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.lencon
Posts: 6753 - Karma: 17,178
Look into KF skis. They're having a sale right now. Handmade in SLC, pretty good skis too. You can get a brand new pair for $300.. not sure about shipping, but I know they'll let you know in advance.

Also 4frnt is having a sale, they usually charge 20-30 for shipping.

ON3P rarely has sales, but the ship for free internationally which is nice. And their skis are well worth the money. Not even too pricey for what you get tbh
Sep 26 2016 1:03AM
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Static
Posts: 8494 - Karma: 4,068
-MK-How would one go about that


you can do it online for most major credit cards like citi and capitalone
Sep 26 2016 3:02AM
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minihef
Posts: 811 - Karma: 763
-MK-How would one go about that


Contact your CC provider and tell them it's an unauthorised charge.
Sep 26 2016 3:41AM
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