blazeonyiaSo I'm back beating this dead horse again. After much ado about nothing, the bootfitter came back and said something along the lines of "we don't do business with K2 and they said to take it to an authorized K2 dealer." The guy is obviously trying to get out of having to deal with the issue even though he is the one who broke my boot.
Any advice here would be greatly appreciated. Someone replied in this thread that it's a known issue which hopefully I can just deal with myself. Please let me know your take.
What I would do first is find an authorized K2 dealer and try to get the boot warrantied through them. 9/10 it will work without any issue. If for some estranged reason they won't warranty the boot because the crack was not caused by their problem (i.e. they claim the boot-fitter did it) then you need to go back to the boot-fitter who you say cracked it and demand they replace the boot.
I hope and think you won't need to go down the latter road, but bear in mind that it is a possibility. Most likely though, a K2 dealer will find a way to hook it up (especially if you are super nice and bring donuts/cookies).