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theabortionator
April, 2025

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NS desktop uploader not working

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ForeverYung
Posts: 8385 - Karma: 2,060
When attempting to upload my edit, I got "IO error. Check your internet connection" although I am definitely connected to the internet. Can anyone help?
9 years ago
2 1
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ForeverYung
Posts: 8385 - Karma: 2,060
shit double post
9 years ago
0 0
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ascent_studios
Posts: 2157 - Karma: 4,581
Idk how to help but but stoked to see what you're gonna upload
9 years ago
0 0
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ForeverYung
Posts: 8385 - Karma: 2,060
ben_collinsIdk how to help but but stoked to see what you're gonna upload


Ey thanks yo
9 years ago
0 0
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ascent_studios
Posts: 2157 - Karma: 4,581
ForeverYungEy thanks yo


Try turning off your computer/wifi and turning it back on after 10 seconds
9 years ago
0 0
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eheath
Posts: 61936 - Karma: 126,480
Did you update adobe air? what version of adobe air are you using and what version of the uploader?

If its under 800mb you can use the web uploader, if its not get back to me and we'll figure out the desktop uploader.
9 years ago
0 0
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eheath
Posts: 61936 - Karma: 126,480
Did you update adobe air? what version of adobe air are you using and what version of the uploader?

If its under 800mb you can use the web uploader, if its not get back to me and we'll figure out the desktop uploader.
9 years ago
0 0
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eheath
Posts: 61936 - Karma: 126,480
Did you update adobe air? what version of adobe air are you using and what version of the uploader?

If its under 800mb you can use the web uploader, if its not get back to me and we'll figure out the desktop uploader.
9 years ago
0 0
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ForeverYung
Posts: 8385 - Karma: 2,060
eheathDid you update adobe air? what version of adobe air are you using and what version of the uploader?

If its under 800mb you can use the web uploader, if its not get back to me and we'll figure out the desktop uploader.


I realized my problem, my projects 5.6something gigs, and the max for the uploader is 5, although the error was about my internet connection, not the size. My friend put this video together for me and I don't really know much about editing/video properties but it's only a 2 and a half minute edit so how would other edits get uploaded that are much longer? Is there a way to compress it?
9 years ago
0 0
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ForeverYung
Posts: 8385 - Karma: 2,060
And I just downloaded adobe air so I'm assuming its the most up to date version
9 years ago
0 0
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eheath
Posts: 61936 - Karma: 126,480
ForeverYungI realized my problem, my projects 5.6something gigs, and the max for the uploader is 5, although the error was about my internet connection, not the size. My friend put this video together for me and I don't really know much about editing/video properties but it's only a 2 and a half minute edit so how would other edits get uploaded that are much longer? Is there a way to compress it?


Yeah a two and a half minute video should only be like 150mb. Have your friend compress it as an h264 mp4, sounds like it's prores 444 or some other uncompressed format .
9 years ago
0 0
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ForeverYung
Posts: 8385 - Karma: 2,060
eheathYeah a two and a half minute video should only be like 150mb. Have your friend compress it as an h264 mp4, sounds like it's prores 444 or some other uncompressed format .


Word thanks for the help
9 years ago
0 0
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