BIRTHRIGHT | A Beau James Wells Film is Now Live!

Member of the Month

abjectwoe
May, 2025

Online

Welcome to the Newschoolers forums! You may read the forums as a guest, however you must be a registered member to post. Register to become a member today!

Disappointed in my faction skis

profile picture
Film.
Posts: 2649 - Karma: 2,301

I've only had the Candide 1's half a season, and have been pretty damn careful looking out for rocks. I'm really bummed actually because these are pricey skis, and would've expected a more durable ski from a company getting so much hype. :(
10 years ago
97 36
profile picture
supersquid
Posts: 1430 - Karma: 2,552
this dosent seem to be that hard of a fix if you dont ski park that much. it looks like it just broke where the edge ends if you take it to your local shop they can try to fix it also i saw an article on how to fix them ill go look for it and post the link
10 years ago
1 0
profile picture
UilyJeff
Posts: 394 - Karma: 1,482
I don't think the problem is how to fix it. I think he's just upset that it happened to them in the first place.

Have you talked with @faction yet?
10 years ago
6 0
profile picture
Film.
Posts: 2649 - Karma: 2,301
UilyJeffI don't think the problem is how to fix it. I think he's just upset that it happened to them in the first place.

Have you talked with @faction yet?


I haven't ill shoot them an email
10 years ago
0 6
profile picture
supersquid
Posts: 1430 - Karma: 2,552
UilyJeffI don't think the problem is how to fix it. I think he's just upset that it happened to them in the first place.

Have you talked with @faction yet?


yeah i would be bummed to but if you hit a rock at going any speed theres no telling what will happen, he had to of it something cause snow dosent cause that, it all depends on the impact, angle, and speed that was present when the breaking occured. just showing all sides of the story but yeah it does suck i had a pair of filthy riches break on me after 20 days. my fault entirely but being nice to the company and showing respect will go a long way. dont go in there pissed guns blazing.
10 years ago
8 1
profile picture
supersquid
Posts: 1430 - Karma: 2,552
https://www.newschoolers.com/news/read/How-Fix-Broken-Edge

also heres the link hope everything works out
10 years ago
4 0
profile picture
UilyJeff
Posts: 394 - Karma: 1,482
Solid advice from Duckonquack.

Be respectful, be honest, don't try to bullshit them. You'd be surprised at what a reputable businesses do for respectful/responsible customers.

Seriously though, what did you hit?
10 years ago
0 0
profile picture
Film.
Posts: 2649 - Karma: 2,301
Duckonquackyeah i would be bummed to but if you hit a rock at going any speed theres no telling what will happen, he had to of it something cause snow dosent cause that, it all depends on the impact, angle, and speed that was present when the breaking occured. just showing all sides of the story but yeah it does suck i had a pair of filthy riches break on me after 20 days. my fault entirely but being nice to the company and showing respect will go a long way. dont go in there pissed guns blazing.


Yea I tried to be as friendly as possible, and yea the snow has been rough and minimal in Colorado this year so rocks are everywhere.
10 years ago
1 6
profile picture
supersquid
Posts: 1430 - Karma: 2,552
i guess all you can do is pray my friend. if there a solid company they will help you out in any way possible. if you send them in and theres little top sheet chipping and no other big scratches they might warranty them, maybe fix them for free, or give you a good discount. but best of luck to you
10 years ago
0 0
profile picture
Pac2
Posts: 800 - Karma: 3,042
Duckonquackhttps://www.newschoolers.com/news/read/How-Fix-Broken-Edge

also heres the link hope everything works out


Yeah send them an email because they might fix it for you or sen you a new ski if not definetly look at the how to in the link this guy posted but your broken edge doesn't seem to difficult to fix so I wouldn't be to worried.
10 years ago
0 0
profile picture
supersquid
Posts: 1430 - Karma: 2,552
if its just one ski who knows they might have an extra laying around as its the end of the season
10 years ago
0 0
profile picture
Prof.Pretzel
Posts: 451 - Karma: 796
Dude not even bad you can fix that sucker right up
10 years ago
0 0
profile picture
SteezyStokes
Posts: 154 - Karma: 247
Had the same thing happen to my factions this season, 4 big core shots and the edge cracking. I emailed them and I just got a new pair of skis yesterday. I'm stoked on their customer service.
10 years ago
0 0
profile picture
Steamboiz
Posts: 343 - Karma: 2,525
I they use a 4000 sintered base on the candides, which means it will hold wax better, but it's less durable. Also, its extremely easy to repair, so fix er up kid.
10 years ago
0 0
profile picture
eheath
Posts: 61955 - Karma: 126,726
Film.Yea I tried to be as friendly as possible, and yea the snow has been rough and minimal in Colorado this year so rocks are everywhere.


Wait you hit a rock and you're complaining about the ski? Dude, you hit a fucking rock any ski would get a core shot.
10 years ago
21 0
profile picture
Static
Posts: 8590 - Karma: 4,091
UilyJeffBe respectful, be honest, don't try to bullshit


too late for that shit. First he is disrespectful by publicly criticizing Faction before they are even made aware of the situation. then he dances around what actually happened "lots of rocks out there" yea man and you fucking hit one, quit trying to bullshit us.
10 years ago
5 0
profile picture
Faction
Posts: 336 - Karma: 15,966
Hey there,
Very sorry to hear about your edges breakage. Please send us a PM and we'll take you through our warranty process.
Have a good one!
10 years ago
26 0
profile picture
Lemuel
Posts: 14544 - Karma: 11,157
So you got a core shot and are complaining about durability? You hit a rock dude... This should not be a warranty issue, but if Faction does something for you good for them.
10 years ago
6 0
profile picture
Willard
Posts: 5117 - Karma: 429
FactionHey there,
Very sorry to hear about your edges breakage. Please send us a PM and we'll take you through our warranty process.
Have a good one!


Well then i have to take a look at this warranty policy...
10 years ago
0 0
profile picture
SoVT
Posts: 118 - Karma: -13
Faction has awesome warranty process. Just be nice, and sometimes it helps to go to a shop that sells faction and have the shop guys call it in. If you were in vt i would totally tell you to stop in and we would see what we can do for you. But just remember the guys at faction ski too and they will call your bullshit if you aren't honest with them.
10 years ago
0 0
profile picture
Casey
Posts: 8020 - Karma: 26,934
Its kind of a weird place for an edge to rip out. I had a ski that did that on the tail though so who knows shit happens I guess.
10 years ago
0 0
profile picture
Film.
Posts: 2649 - Karma: 2,301
Statictoo late for that shit. First he is disrespectful by publicly criticizing Faction before they are even made aware of the situation. then he dances around what actually happened "lots of rocks out there" yea man and you fucking hit one, quit trying to bullshit us.


Reasons why people hate Newschoolers. ^^^^
10 years ago
2 10
profile picture
eheath
Posts: 61955 - Karma: 126,726
Film.Reasons why people hate Newschoolers. ^^^^


Don't make silly threads and people won't make fun of you, simple as that.

I dunno where you thought it was okay to blame a ski company for your personal issue. You hit a rock dude, just deal with it.
10 years ago
2 0
profile picture
Film.
Posts: 2649 - Karma: 2,301
pussyfooterDon't make silly threads and people won't make fun of you, simple as that.

I dunno where you thought it was okay to blame a ski company for your personal issue. You hit a rock dude, just deal with it.


I wanna know why it seems like everyone on this website has a stick up their ass 24/7, guess it's just the internet.
10 years ago
1 9
profile picture
Yaraelpoof.png
Posts: 1556 - Karma: 6,418
Candide is disappointed in you
10 years ago
6 0
profile picture
250r
Posts: 2276 - Karma: 1,013
all nice skis break, slightly biased opinion here but i think praxis skis are built really well and last a bit longer than other skis, but I've snapped a pair, cracked a bunch of edges in the tips like what you did although i still have somehow not taken an edge out underfoot on a praxis ski even on the pair i hit rails with. anyways you just gotta deal with it, warranty is nice if you can do it at time that you don't need the skis.
10 years ago
0 0
profile picture
.Hugo.
Posts: 17360 - Karma: 28,488
Film.I wanna know why it seems like everyone on this website has a stick up their ass 24/7, guess it's just the internet.


I bet your mommy still makes airplane noises when she feeds you huh?
10 years ago
0 0
profile picture
Caucasian_Asian
Posts: 2447 - Karma: 1,665
The referenced post has been removed.


No, you're the reason people hate NS.

Waaaah, I hit a rock and broke my skis, this company sux.
10 years ago
1 0
profile picture
Krotchs_Brother
Posts: 1134 - Karma: 3,015
FactionHey there,
Very sorry to hear about your edges breakage. Please send us a PM and we'll take you through our warranty process.
Have a good one!


Don't enable this kind of shit. The kids a dumbass and deserves to have broken skis.
10 years ago
3 0
profile picture
B.Quincy
Posts: 1074 - Karma: 963
Krotchs_BrotherDon't enable this kind of shit. The kids a dumbass and deserves to have broken skis.


I agree^ but they are just trying to keep the company's name on the up and up so respect.
10 years ago
0 0
All times are Eastern (-4); Currently it's 1:43PM