It really gets to me when I see an older person who is support to be in an authoritative role, failing at typing on a keyboard. The other day, I went to talk with the Branch Manager at my bank. Guy was able to set up my accounts. But it took him 20 min to hunt and peck his way through the forms he was filling out for me. I get that he didn't grow up with a keyboard. But if he's fallen behind so much with technology, how can I trust him with my finances?
Also had a sales man come in today. I even let him use my computer. I had to help him find the backspace. Not even joking. If you can't even use a computer or your own program. I'm not going to buy your services.