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Line Warranty vs. Armada Warranty

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TopherRitz
Posts: 239 - Karma: 1,322
In the long search for my first pair of skis this season alot of things played into my final decision, but one thing my shop owner warned me about in particular was the warranty policy. So after going to the shop i looked up warranties for a bunch of companies i was considering. Most had the same general idea: dont be stupid but if shit happens we'll see what we can do.
Then there were the two extremes: Line and Armada.

Line seemed super chill, saying the same sort of stuff like it doesnt cover abuse, negligence, improper bindings, etc. and then said the skis should be free of defects during the warranty.

Armada's warranty sounded like it was written by a total dick. Its warranty was a year, just like Line's, but had a bunch of ridiculous restrictions on it. What really grinds my gears about Armada that i didnt see with anyone else is that it doesnt cover impacts with ANY surface other than snow.

Snap a ski on a rail because of a defect? No warranty.

Dont you think a company that sells so many park oriented models like the ar7, al dente, and halo 2 should cover one of the most essential aspects of park skiing: rails and boxes? Also they seemed pretty harsh on accident policy, saying "If you crash your new Audi into a telephone pole on day 1, you don’t get a new car – if you snap your ski landing on your back while jumping off a cliff, or super-under-rotate your rodeo and your ski breaks – no warranty"

Bottom line, this really steered me away from armada, even though their skis seem really sick.

Has anyone had experience with Armada, and are they as bitchy as they seem? Or is armada's warranty policy completely reasonable just overreacting.

Line Warranty: http://lineskis.com/support/warranty?question=2

Armada Warranty: http://armadaskis.com/warranty-policy/
Dec 20 2013 9:38PM
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Shredsterr
Posts: 2090 - Karma: 6,930
Sounds like Tanner wrote their policy lol
Dec 20 2013 9:40PM
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ChristianMingle
Posts: 629 - Karma: 1,202
If you hit rails you void your warranty. Doesn't matter what brand. Also first
Dec 20 2013 9:42PM
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pmw
Posts: 5760 - Karma: 829
I know people who have been hooked up thru armada warranty. It's pretty easy to say you snapped it on a mogul v. a rail if you actually snap an armada ski

Sounds like you should take durability into account here. Line is a price point ski while armada makes a high quality, bomb proof ski
Dec 20 2013 9:54PM
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Shredsterr
Posts: 2090 - Karma: 6,930
Ya no you're fucking not.
Dec 20 2013 10:03PM
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ChristianMingle
Posts: 629 - Karma: 1,202
YOU STOLE IT FROM ME!!!!!!!!!!!!!111!!
Dec 21 2013 12:26AM
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Sparta
Posts: 226 - Karma: 313
No company covers impact damage, whether that is rails, ledges, rocks....any impact related damage. Plus these fine print things are always written by lawyers because people try to weasel their claim to get free skis. Honestly, why would you expect it to be different?
Dec 21 2013 2:52AM
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.nasty
Posts: 10581 - Karma: 11,092
just from what I've seen at the shop I work at, the only time an Armada was ever able to be warrantied when dealing with a situation in the park was having a tip or tail delam within that year period. With that said, I have only seen like 1 or 2 armadas (that weren't on a pro's feet) actually delam and make warranty necessary. Line is definitely more lax about what they will let you warranty mostly because they're more prone to some sort of delam or similar issue. However, every time we have warrantied a pair of lines through the shop it takes FOREVER, as in a month or so. Armada usually tries to get warranties out fast since it's just taking up time that could obviously be spent doing something else.

so in short, line skis will be easier to warranty but armada's will be less likely to need to be warrantied. I'd go with armada, even though there's nothing wrong with line skis but I doubt you'll do anything to the armada's within a year that would be covered by warranty.
Dec 21 2013 10:39AM
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GeorgiaJibber
Posts: 1605 - Karma: 1,344
Thats wrong. I got my K2 domains warrantied after i had snapped them from under rotating a backflip. I told them the cause was going in to hard into a mogul. My skis on the other hand had two edge cracks and numerous dings from rails and i still got my skis warrantied. They won't take a warranty IF you broke them due rails.
Dec 21 2013 12:58PM
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volvotom
Posts: 2045 - Karma: 712
I've had both Lines and Armadas and beat them up pretty bad, no delam or other issues.
Dec 21 2013 4:01PM
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chubwagon
Posts: 63 - Karma: 923
I doubt it, the policy was in lowercase
Dec 21 2013 7:37PM
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storefedekraken
Posts: 23 - Karma: 17
Yep, you're completely wrong. You think thats the truth because of armadas massive marketing strategy with the best skiers and all that stuff. But the truth is armada is more of a plastic ski compared to Line and for example K2 where materials in which the skis are build of are of much better quality. Line and K2 have the most wood core in the marked.

So Armada is overpriced less good quality skis, but their marketing makes it possible.

And by the way fuck tanner hall
Dec 21 2013 9:51PM
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DP*
Posts: 2872 - Karma: 1,064
buy armadas off of skis.com they have a one year no questions asked 100% satisfaction guarantee
Dec 21 2013 10:04PM
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last_tango
Posts: 2635 - Karma: 2,665
I tried warrantying my arvs before a year for multiple denominations (they don't build arvs for 5'11 220lbs men going hard). I delamed both tails, a nose, under the nose of the binding of both skis where the edge and sidewall meet. They said I beat the piss out of them (I did) and wouldn't warranty them. I had thalls from 06ish that held up for years but the arvs I bough last year didn't last a year. I still have them and they are duck taped together. They ride great which is why I still have them.

OP I would give J skis a look up. I think Jlev would help you out in a situation where a core snapped or glue didn't hold up. As far as rail abuse though no one is going to help you out ever.
Dec 21 2013 10:34PM
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pmw
Posts: 5760 - Karma: 829
I don't feel like attacking your lack of knowledge or pathetic grammar, so I'll just say...lick my nut sack noobtard
Dec 21 2013 10:52PM
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Thawg
Posts: 360 - Karma: 542
It seems like you are just bashing on Armada. Could you please explain what you mean by "the truth is armada is more of a plastic ski", I'm not quite sure what you meant by that.
Dec 22 2013 12:27AM
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j.benziger
Posts: 688 - Karma: 8,007
Armada Warranty is really good you are just much less likely to use it compared to Line, because Line skis aren't nearly as well made. Although the Armada sounded like a dick wrote they are super understanding if you just send them an email.
Dec 22 2013 10:10AM
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theVan
Posts: 204 - Karma: 225
I personally believe just the opposite. Armada is made in Austria, in the Atomic factory as well as other very reputable manufacturers. K2 and Line are made in China. From what I have seen, Armada skis hold up very well and Line skis don't.

Ski Boss would like to know if U MAD
Dec 31 2013 7:58PM
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Lemuel
Posts: 14477 - Karma: 10,515
Hahaha. Oh man the stuff you kids come up with these days. Gotta love the bashing on Chinese made skis. Here is a little bit of truth for all of you, not everything made in China is shit quality.

Dec 31 2013 8:07PM
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theVan
Posts: 204 - Karma: 225
It's actually true, but while not everything made in China is shit, that doesn't mean that I want all my shit made in China.
Dec 31 2013 10:14PM
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RudyGarmisch
Posts: 25443 - Karma: 13,844
Pro tip - both warranty policies, in the real world, result in nearly the same situation given X ski with Y damage. Unless you lie on your warranty claim, you're getting nearly the same treatment from both companies I'd bet. Rail damage will never be covered, its absolutely unreasonable to think that it ever would be.
Dec 31 2013 10:44PM
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TopherRitz
Posts: 239 - Karma: 1,322
Merica.
Jan 4 2014 6:03PM
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broto
Posts: 9039 - Karma: 25,659
rail damage is hardly ever covered by warranties. edges were not designed to be beat against metal day in and day out and therefore it's not the companies fault when shit breaks. the only exception to that rule that i know of is icelantic. pretty sure they have a 2 year no questions asked warranty policy (someone correct me if i'm wrong).

my buddy literally just fucked over his al dantes after 35 days and switched to a pair of icelantics yesterday, as a source
Jan 4 2014 7:22PM
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