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March, 2024

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M Elihu

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mike_e
Posts: 2419 - Karma: 3,066
I ordered a shirt and it came two weeks ago, but it didn't fit. i emailed them the day it came, and have yet to get a response. They don't have a phone number listed, so does anyone know how i can contact them?
Jul 26 2013 7:17PM
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eheath
Posts: 61107 - Karma: 118,279
Are you serious?

http://m-elihu.com/contact-2/
Jul 26 2013 7:52PM
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eheath
Posts: 61107 - Karma: 118,279
also http://m-elihu.com/faq-2/


i found these two pages in 10 seconds
Jul 26 2013 7:52PM
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mike_e
Posts: 2419 - Karma: 3,066
You obviously didn't read my post. I was looking for their phone number because I emailed them weeks ago and still haven't heard back from them.
Jul 31 2013 4:14PM
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eheath
Posts: 61107 - Karma: 118,279
Did you try following up with them?
Jul 31 2013 4:16PM
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mike_e
Posts: 2419 - Karma: 3,066
yessir, just sent 'em a third email.
Jul 31 2013 4:46PM
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mike_e
Posts: 2419 - Karma: 3,066
i just wan't to exchange a t shirt... it's been 3 weeks... help....
Aug 2 2013 7:10PM
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Shredsterr
Posts: 2090 - Karma: 6,930
Contact them on NS?
Aug 2 2013 10:13PM
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mike_e
Posts: 2419 - Karma: 3,066
any idea what their username is? i've now sent three emails and messaged them on facebook.
Aug 3 2013 3:53PM
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*TURBONERD*
Posts: 15078 - Karma: 9,136
They're honestly really bad with communication. I really hate to badmouth a company, especially a small one that I'm sure is doing their best and that I won a contest with, but I haven't received stuff I ordered from their store in March. Good luck getting the phone number.
Aug 3 2013 3:55PM
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cydwhit
Posts: 5065 - Karma: 42,823
Go to their thread in gear talk, their username is the same as the name of their company, they are also on instagram. Sorry to hear about your experience, I have been stoked on all of my interaction with them so far.
Aug 3 2013 4:04PM
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mike_e
Posts: 2419 - Karma: 3,066
Update: I talked to Miles from M Elihu and he not only sent me another shirt in the right size, but also let me keep the original one, as well as sending some extra socks. Big ups to Miles and M Elihu!
Aug 9 2013 5:32PM
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