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March, 2024

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Bug Reports

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CheddarJack
Posts: 5203 - Karma: 7,380
I figured it wouldn't be a bad idea to have a thread for everyone to post any minor bugs/issues on the site that they have found. This way people can talk/bitch about them or help each other out if it isn't a problem with the site.
I apologize if this is a repost.

To start it off,

Whenever I type a comment on a picture/video/news/etc, each character I type or each time I press delete/backspace, the text box grows by one line's worth. So by the time I'm ready to press submit, I have to scroll way down the page to find the submit button.
I'm on Chrome and a Mac if that affects it.

Anyone else?
Apr 9 2013 11:00PM
94 18
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-Robert
Posts: 2000 - Karma: 1,492
Surfboardyep, me too


Same here
Jul 16 2015 11:55AM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
MinggEvery message I receive and send is like a duplicate and it's been happening all day. I thought it was just a coincidence but I just looked my history and every message went through twice both outgoing and incoming.


Bug.... there's a new messaging interface which is almost ready for beta testing which is likely causing this.
Jul 16 2015 2:09PM
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Charlie*
Posts: 198 - Karma: 579
Not sure if its just me, but the homepage isn't working. Just the header/menu and the bottom footer show up, no vids/articles/pics etc.

I'm still rockin the old homepage (still find it way easier to browse) if that makes a difference
Jul 16 2015 10:46PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
.HEROWas just going to say this too. Exact same happening to me


Surfboardyep, me too


-RobertSame here


Fixed!
Jul 20 2015 3:43PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
Charlie*Not sure if its just me, but the homepage isn't working. Just the header/menu and the bottom footer show up, no vids/articles/pics etc.

I'm still rockin the old homepage (still find it way easier to browse) if that makes a difference


The old homepage is going to be retired soon and could get broken with a few of the updates we're rolling out.
Jul 20 2015 3:44PM
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ghosthop
Posts: 631 - Karma: 1,027
Hey guys, I've been getting unresponsive script warnings from firefox occasionally when I open a thread. Kind of annoying because it freezes my whole browser for a second. Both times have been on the most recent version of ff, one with ab+ and one without.
Jul 23 2015 5:47PM
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nopoles
Posts: 2212 - Karma: 871
ghosthopHey guys, I've been getting unresponsive script warnings from firefox occasionally when I open a thread. Kind of annoying because it freezes my whole browser for a second. Both times have been on the most recent version of ff, one with ab+ and one without.


Do you happen to remember which thread or page you were on when it happened?
Aug 6 2015 3:44PM
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ghosthop
Posts: 631 - Karma: 1,027
nopolesDo you happen to remember which thread or page you were on when it happened?


Not specifically, but it was happening on every forum I frequent, SG, NSG, and Gear Talk.
Aug 6 2015 11:35PM
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katrina
Posts: 2395 - Karma: 15,177
edge rank seems to get deleted when editing video info / adding to channel once video is encoded
Aug 17 2015 9:27PM
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Kretzschmar
Posts: 6691 - Karma: 97,873
I use Gyazo for screenshotting photos for posting and just recently, I have been unable to post the image via the URL. It shows up as a corrupted image link but works when you click to make it bigger. I've cleared my cache and updated to the latest version of Gyazo and continues to do the same thing.


Example here(that wont work):
Aug 19 2015 6:12PM
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nopoles
Posts: 2212 - Karma: 871
KrotchI use Gyazo for screenshotting photos for posting and just recently, I have been unable to post the image via the URL. It shows up as a corrupted image link but works when you click to make it bigger. I've cleared my cache and updated to the latest version of Gyazo and continues to do the same thing.


Example here(that wont work):



Our thumbnail system has to fetch the original image so that a thumbnail can be generated. For some reason it didn't like Gyazo's SSL certificate for HTTPS. If I changed your image path to HTTP:// then the thumbnail would work.

I've fixed the thumbnail tool and your Gyazo thumbnails now generate. You will have to empty your cache or force refresh the page for your browser to attempt to download the broken images again, but I've confirmed that the thumbnails are now being generated.
Aug 20 2015 11:27AM
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Kretzschmar
Posts: 6691 - Karma: 97,873
nopolesOur thumbnail system has to fetch the original image so that a thumbnail can be generated. For some reason it didn't like Gyazo's SSL certificate for HTTPS. If I changed your image path to HTTP:// then the thumbnail would work.

I've fixed the thumbnail tool and your Gyazo thumbnails now generate. You will have to empty your cache or force refresh the page for your browser to attempt to download the broken images again, but I've confirmed that the thumbnails are now being generated.


Thanks Paul! Got it to work now after clearing my entire browser cache.
Aug 21 2015 5:17PM
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*DUMBCAN*
Posts: 2447 - Karma: 5,627
Very minor problem here with your characters, I'm sure I can fix this my end if I can be bothered.

A picture tells the story:



Your standard font choice isn't being applied throughout the website. I think either my OS or browser (arch and chromium) are just defaulting back to their standard, which don't have those characters. The fonts are wrong for me throughout the site.

I don't really care, just thought you might want to know. Or you could let me know which font you use so I can download it.
Aug 29 2015 5:00PM
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miroz
Posts: 10333 - Karma: 3,947
The splash page is showing a different picture than the one that's linked if you click in the bottom right corner. I'm getting Rachel Bock's pic of the mullet dude sliding the DFD (the one that was up a few weeks ago) when I think it's supposed to be the muted DFD, also by Bock.
Sep 1 2015 6:41PM
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Mingg
Posts: 13936 - Karma: 48,466
I can't open this thread anymore. I posted in it and now it almost loads but I can only see half the page basically.

I tried it on safari and chrome both on my phone and laptop but the same thing happens

https://www.newschoolers.com/forum/thread/813452/Mr--Bishop-s-Roast
Sep 9 2015 8:45AM
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Mingg
Posts: 13936 - Karma: 48,466
^^^ and it's still in "my threads" saying I last viewed it 17 hours ago even though I opened the thread a couple minutes ago.
Sep 9 2015 8:49AM
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.Hugo.
Posts: 17360 - Karma: 28,469
MinggI can't open this thread anymore. I posted in it and now it almost loads but I can only see half the page basically.

I tried it on safari and chrome both on my phone and laptop but the same thing happens

https://www.newschoolers.com/forum/thread/813452/Mr--Bishop-s-Roast


Ya same with me. Happened to another thread as well
Sep 9 2015 9:20AM
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miroz
Posts: 10333 - Karma: 3,947
MinggI can't open this thread anymore. I posted in it and now it almost loads but I can only see half the page basically.

I tried it on safari and chrome both on my phone and laptop but the same thing happens

https://www.newschoolers.com/forum/thread/813452/Mr--Bishop-s-Roast


I'm having the same issue, with the "Let's talk about tattoos" thread in NSG. It seems to only partially load - the background remains that dark gray that you see briefly as the page loads up. I can't see all the responses on the page. It's weird.
Sep 9 2015 2:01PM
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Mingg
Posts: 13936 - Karma: 48,466
mirozI'm having the same issue, with the "Let's talk about tattoos" thread in NSG. It seems to only partially load - the background remains that dark gray that you see briefly as the page loads up. I can't see all the responses on the page. It's weird.


yeahh! Thats exactly what was happening but now it's loading fine. Its so weird.
Sep 9 2015 2:54PM
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Lé.Skiing
Posts: 10035 - Karma: 8,122
.Hugo.Ya same with me. Happened to another thread as well


was it this one?

https://www.newschoolers.com/forum/thread/813326/2015-NS-Halloween-Contest--poll-inside-

Cause for me this one every now and then will load fully, but I would say only about 10% of the time it loads more than 2 posts.



Also same thing keeps happening tom me with the "Mr.Bishop Roast"thread. It loads more than two post's, but the page is still not loading fully.
Sep 9 2015 3:33PM
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Lé.Skiing
Posts: 10035 - Karma: 8,122
Screenshot of what it's doing for me...



(sorry for double post)
Sep 9 2015 3:38PM
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Mingg
Posts: 13936 - Karma: 48,466
Lé.SkiingScreenshot of what it's doing for me...



(sorry for double post)


Why is your picture underneath your sig....? lol
Sep 9 2015 8:04PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
Lé.SkiingScreenshot of what it's doing for me...



(sorry for double post)


We're on top of this one, small bug.

The referenced post has been removed.


Yep, these are "attachments" which is when you upload a photo but don't put it in the body of your post.
Sep 10 2015 11:41AM
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Mingg
Posts: 13936 - Karma: 48,466
Mr.BishopWe're on top of this one, small bug.



Yep, these are "attachments" which is when you upload a photo but don't put it in the body of your post.


ohhhhh thats cool. I didn't know you could do that!
Sep 10 2015 12:00PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
Minggohhhhh thats cool. I didn't know you could do that!


Brand new. :)
Sep 10 2015 12:08PM
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jackdonovan
Posts: 2248 - Karma: 3,079
On mobile, using an iPad Air on Safari with update 8.4.1, whenever I try to send a message it says Error Sending Message and if I hit send again it will send. Also, up voting in threads is extremely hard to do, I have to hit the opposite of what I want to vote and then hit the one I want to vote like 4 times

On the other hand, the new embed and upload are flawless and so easy to use on mobile, also figured out a solution for people complaining about not being able to give feedback or look at people's videos on mobile. This method only works on Apple Products, but if you hit the url/search bar and it pops up with the favorites page then you can scroll up and hit request desktop site, and that's it.
Sep 13 2015 6:13PM
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Mingg
Posts: 13936 - Karma: 48,466
jackdonovanAlso, up voting in threads is extremely hard to do, I have to hit the opposite of what I want to vote and then hit the one I want to vote like 4 times


Do you have a case on? I used to have an otter box and upvoting was always so difficult because it was on the edge of the screen. The case was so big that it made it so hard to click the right thing. So maybe the same thing is happening to you?
Sep 18 2015 9:07AM
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jackdonovan
Posts: 2248 - Karma: 3,079
MinggDo you have a case on? I used to have an otter box and upvoting was always so difficult because it was on the edge of the screen. The case was so big that it made it so hard to click the right thing. So maybe the same thing is happening to you?


Possibly, but I hit the up vote button, it will turn orange, and just stay at 0 until I hit down or then up vote again
Sep 18 2015 9:59AM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
jackdonovanPossibly, but I hit the up vote button, it will turn orange, and just stay at 0 until I hit down or then up vote again


Can you try refreshing the page after you hit the upvote button to see if it registered with the site even though it said 0?

I can't replicate this yet, but seems as though its correct. Can you grab a screen shot too please?
Sep 18 2015 10:12AM
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John18_6
Posts: 7313 - Karma: 49,158
lol for some reason I'm on a mobile/desktop site hybrid on desktop and I'm tripping tf out. Home page looks like mobile too. It's probably nothing but it's hilarious right now.
Sep 18 2015 11:37AM
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jackdonovan
Posts: 2248 - Karma: 3,079
Mr.BishopCan you try refreshing the page after you hit the upvote button to see if it registered with the site even though it said 0?

I can't replicate this yet, but seems as though its correct. Can you grab a screen shot too please?


it's working fine right now but next time it happens I'll post a screenshot in here, but usually i could up vote a bunch of posts come back into the thread later and the up arrow is orange and my up vote didn't factor in, until I hit it again
Sep 18 2015 3:34PM
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Elg
Posts: 2998 - Karma: 3,880
my icon is suddenly smaller in size than it used to be. The file is 50x50 and the file size is not too big, whats up? I've seen a couple other some other users with gif icons with the same problem.
Sep 19 2015 12:50PM
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jackdonovan
Posts: 2248 - Karma: 3,079
Mr.BishopCan you try refreshing the page after you hit the upvote button to see if it registered with the site even though it said 0?

I can't replicate this yet, but seems as though its correct. Can you grab a screen shot too please?


it is happening again and I got a sequence of it in screenshots
first I hit the up vote and nothing happened, it turned orange, but the number didn't change

then I hit the downvote button to see if that would register

then I hit up vote again and it seemed like it registered

then I refreshed the page and it still stayed orange but the vote never actually registered
Sep 19 2015 10:33PM
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erica
Posts: 3449 - Karma: 24,068
Comments box in news articles, every letter you type the box gets longer by a line

e.g.

Sep 20 2015 12:42AM
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John18_6
Posts: 7313 - Karma: 49,158
the internet was slow and a bunch of mod tools popped up on the thread I was on. I got very excited. I clicked level 1's post in attempt to edit it and it said I was not authorized to edit the post. I think this is a sign from God that I deserve mod-dom.
Sep 21 2015 8:51PM
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fries
Posts: 2978 - Karma: 7,515
It wont let me delete my videos, i click the button and nothing happens
Sep 24 2015 11:16PM
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miroz
Posts: 10333 - Karma: 3,947
I'm running Safari on OSX 10.10.4. Sometimes when I load up threads on NS, the location of my cursor on the screen and the location of things it's acting on are quite different. For example, if I go to highlight a chunk of text from a post, I often find that different text in that post is selected. I often can't click up/downvote because of this. Generally refreshing the page fixes the issue, but it's pretty annoying.
Sep 25 2015 1:51AM
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miroz
Posts: 10333 - Karma: 3,947
mirozI'm running Safari on OSX 10.10.4. Sometimes when I load up threads on NS, the location of my cursor on the screen and the location of things it's acting on are quite different. For example, if I go to highlight a chunk of text from a post, I often find that different text in that post is selected. I often can't click up/downvote because of this. Generally refreshing the page fixes the issue, but it's pretty annoying.


This is still happening. I had to click well below the "quote" button in order to quote my older post. Is this actually a bug or is my browser weirdin' out? I've changed nothing, this didn't ever happen before, and this doesn't happen on other websites...
Oct 1 2015 6:42PM
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tomPietrowski
Posts: 7099 - Karma: 17,043
I have had the site crash on me quite a few times today. Earlier today I was gettin a server error page when I clicked various parts of the site (Anything could randomly do it) and it happened maybe 6 times. that was on chrome on windows 7. Then tonight if I click the news link in Safari on my phone (ios7 I think) it sometimes just closes safari and returns to the home page. I have not notice. Before so thought I would let you guys know
Oct 5 2015 11:59PM
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Mingg
Posts: 13936 - Karma: 48,466
Every time I try to embed a video in a news article it doesn't work. I've done it manually with the [video] tags. Didn't work, when i preview'd it, it just showed up as a link. Then I used the editor and in the draft the video camera logo cam up next to the link(no preview though like the photos have, just the link). Then I went to save draft, then preview and it just shows up as a link.

I've preview'd the draft before a few days ago and the video worked but now it's just not lol. Help, I want to publish this today (: haha
Oct 20 2015 11:49AM
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zbphoto
Posts: 7789 - Karma: 12,037
I can't click links off the beta homepage right now, I just get 404 link not found.
Oct 31 2015 7:05PM
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SammyDubz
Posts: 2168 - Karma: 7,217
Not a big problem at all but it's done this for a while for me. On mobile, when I'm on a members' threads and I try to go to the next page of their threads, it brings me back to "my threads" without fail.
Feb 13 2016 7:15AM
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DFJ
Posts: 707 - Karma: 1,337
Not sure if this is a bug, or just my computer, but on Firefox I can't play any Newschoolers videos unless they are using the new "producers program" video.
Youtube, vimeo, etc all work and everything works on Chrome, it is just Firefox.
Just a blank white square shows up.
Feb 20 2016 5:53PM
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DFJ
Posts: 707 - Karma: 1,337
The referenced post has been removed.


I figured out my issue.
I was using the add-on Https Everywhere and had to disable one of the things called "Longtail" that was being used or something.

Try starting firefox in safe mode and work backwards kinda
Feb 22 2016 10:24PM
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PratedHazed
Posts: 56 - Karma: 30
who creates these weird names?
Mar 1 2016 5:52AM
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PharmSkier
Posts: 14 - Karma: 25
DFJI figured out my issue.
I was using the add-on Https Everywhere and had to disable one of the things called "Longtail" that was being used or something.

Try starting firefox in safe mode and work backwards kinda


I use the Https Everywhere with Chrome and the videos stopped loading for me about a week ago. Where did you find this "Longtail" at?
Mar 1 2016 11:41PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
PratedHazedwho creates these weird names?


What weird names?
Mar 2 2016 4:31PM
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