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PartyBullshiit
March, 2024

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Computer (macbook) help

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*monsterskier*
Posts: 2671 - Karma: 61
My uncle recently bought me an Apple Macbook off ebay and it's having a sort of problem.

But here's the background of the computer first: the guy who sold it had spilled soda on it and had sold it on ebay broken (i briefly mentioned this in another thread). My uncle bought the computer, fixed it up and got it to properly work. He downloaded the newest software, Mountain Lion? something like that, and after that it wouldn't charge. (he could only use it/turn it on when it's plugged in to an outlet).

He replaced the battery to see if that was the problem, didn't work.

He fiddled with the software, that also didn't work.

He looked around the Internet, that didn't work as well.

I'm not sure if he has called the company yet


So I'm wondering if anyone on here might have a clue as to what's going on

also, I searchbarred and found nothing related to my problem

any help will be very much appreciated!



TLDR (which I don't think this is that long): my macbook will not operate unless plugged into an outlet. even with new batteries. any advice is welcome :)
Oct 5 2012 9:45PM
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jjdsteeze
Posts: 2561 - Karma: 4,135
why dont you just always keep it plugged in?
Oct 5 2012 10:16PM
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*monsterskier*
Posts: 2671 - Karma: 61
I'm not always near an outlet while at school and it's not practical
Oct 5 2012 10:20PM
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Jeebus.
Posts: 4904 - Karma: 5,822
take it to the apple store, consult the geniuses!
Click for larger image
Oct 5 2012 10:21PM
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De-Clan
Posts: 1920 - Karma: 3,696
Do that they are really helpful and will solve ur problem in no time
Oct 5 2012 10:59PM
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SladeSki
Posts: 263 - Karma: 290
Apple Store is the way to go. Set up an appointment and you're good to go!
Oct 6 2012 12:30AM
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*monsterskier*
Posts: 2671 - Karma: 61
does it cost money though?
Oct 6 2012 12:43AM
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EasyEast
Posts: 1983 - Karma: 118
the appointment won't cost anything what the solution is to the problem will most likely cost money but you never know its not like you're forced into having them fix it once they diagnose what is wrong with it and besides once you know just tell your uncle he seems to be a whiz with computers
Oct 6 2012 12:51AM
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SladeSki
Posts: 263 - Karma: 290
Correct.

OP: do you know if the Apple Care on the Computer has expired?
Oct 6 2012 8:22PM
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snowisholywater
Posts: 337 - Karma: 57
use this to see how covered you are https://selfsolve.apple.com/agreementWarrantyDynamic.do
Oct 7 2012 9:06AM
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snowisholywater
Posts: 337 - Karma: 57
https://selfsolve.apple.com/agreementWarrantyDynamic.do
clicky
Oct 7 2012 9:07AM
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KLovelace
Posts: 2118 - Karma: 289
hmm it sounds like with all that hassle/time and money spent trying to fix it you could have better just bought a new one!! =P but ok.. the time for that is clearly passed.. so I agree with what everyone else is saying.. take it to the macstore and make an appointment with the geniuses, they are really very helpful, and like someone else said they won't charge you to diagnose the problem, only fix it. If its a small problem they might even repair it right there and for free. Also-- once you have fixed it I would recommend signing up for apple care (if it is already expired), not sure the price per year exactly, but its definitely worth it.. because it covers virtually everything. =)
Oct 7 2012 9:24AM
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HoneyBadger
Posts: 998 - Karma: 234
take apart the computer and look for corrosion on the mother board.
Oct 7 2012 9:40AM
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2_fadez
Posts: 7780 - Karma: 4,180
i'm pretty sure its the motherboard. i had problems with my macbook with what we thought orginally was just a shorted battery, but after replacing it, it kept shutting off unless plugged in like yours, but all the diagnostics returned fine. the duder ended up saying he thought it was motherboard, even though replacing the battery did end up working.
Oct 7 2012 10:07AM
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