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Video playback problem

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TOAST.
Posts: 7262 - Karma: 33,255
Probably already a thread on this, but I couldnt find it, so here it is.

Im trying to watch 4bi9 house 2, but whenever it gets to 3:08 it freezes and never continues. It happens every time even on other browsers that I try. Anyone have a fix?
Mar 22 2012 1:40PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
We're opening up a big investigation into this. It is extremely weird behavior, but we'll get it figured out.

Can you give us more info?

Does it happen both on SD and HD?

Browser and version?

OS and version?

Other videos or only one video?

THANKS!


Mar 22 2012 1:45PM
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TACO-DOG.exe
Posts: 11986 - Karma: 12,239
this happened to me a bunch. clear cookies and cache and it will work again.
Mar 22 2012 2:51PM
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1337
Posts: 31038 - Karma: 29,003
not freezing, but the video is playing at like 5-10 fps :(
Mar 22 2012 4:27PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
Need moar info!

In terms of cache, this should help. We're suspect that its an issue with the CDN caching the video, so we're investigating that road first.

Can you guys please make sure to give all the info I requested above when saying you have an issue?

helps us figure out what it is.


Mar 22 2012 4:31PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
No that actually with the new system can't happen. The CDN that serves the videos is insanely beefed up. 5 million people could watch a video in a span of two hours and it would serve the fuck out of it without breaking a sweat.

Its definitely some odd issue with the file, browser, flash version, cache.... something weird like that.

Please, the more info you can give the more it helps us.


Mar 22 2012 5:04PM
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TOAST.
Posts: 7262 - Karma: 33,255
Its working now, turns out I wasnt missing much but as you requested

Only tried on SD

Chrome

Windows 7 64bit

First video that I have had problems with.
Mar 22 2012 5:39PM
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1337
Posts: 31038 - Karma: 29,003
damn, sorry bishop!

Mac 10.6.7
Chrome 17.0.963.83
My computer has been on for a while, it might be the case, but I've been watching youtube and vimeo perfectly fine.
Mar 22 2012 6:26PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
Totally all good man. This stuff is extremely frustrating I know. Its the worst part about building sites though, so hard to track down odd issues like this.

Does it do it for you in all browsers?

If you haven't tried other browsers - can you please try them and report the results?

Same for anyone with the issue. Try it across a few different browsers.

Mar 24 2012 1:13PM
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TOAST.
Posts: 7262 - Karma: 33,255
When I was having the problem it was the same on both firefox and chrome.
Mar 24 2012 10:29PM
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