Member of the Month

JalmarKalmar
April, 2024

Online

Welcome to the Newschoolers forums! You may read the forums as a guest, however you must be a registered member to post. Register to become a member today!

Am i getting screwed?

profile picture
future-spins
Posts: 395 - Karma: 900

I have thought about my situation and I am fairly sure someone is screwing me over, but I might just be overseeing something

Last week I won 157 el rays(way to short for me) and broke my AR7s. I went to the ski shop that the el rays where bought from and I got my AR7s from (proctor Jones Nassau NH) I sold them back the el rays and got 230 dollars in store credit, and they said they would send out my armadas for free to get warranted, they said it probably would not get warranted so look into getting a new pair. I really loved my ar7s until the run the tail snapped and I wanted another pair. About a week later the ski shop called me back and said armada did not warranty my skis.

                At this point I was kind of frustrated with armada, so I called the armada HQ and asked if there was any way they could give me a discount on a new pair. They asked where it was shipped from and I told them, and they hadn’t received any skis from them in the prior 2 weeks.

Am I wrong to assume they didn’t ship the skis out just to get me to get skis there?

spark notes, I think a local ski shop is screwing me over but I’m not sure

inb4

 Click for larger image

Mar 21 2012 10:46AM
1 1
profile picture
B.Aussie
Posts: 5851 - Karma: 4,522
It's stories like that ^ that really ruin a brands image. They really need to reassess their priorities. A $200 jacket vs quite a lot of people hearing about how badly Armada treats people.
Mar 23 2012 6:40AM
0 0
profile picture
future-spins
Posts: 395 - Karma: 900
update
the ski shop actually sent a picture of the skis this time and they where not warranted( i rode them every day in the park on mainly rails so they where beat and i didn't expect them to), so then i called, and called, and called. later a week and a half of every day they finally answer and i asked them if i could get a new pair for cheaper. the guy brought up the email and said he had never seen skis that beat and i was doing something wrong. he then said he could sell me another pair through the ski shop that is now closed for the year for 360, the same price i got them for.
spark notes... fuck armada and fuck proctor jones
im getting norticas
Apr 4 2012 5:27PM
0 0
profile picture
@skiinmitch
Posts: 2781 - Karma: 78
lol norticas......

its nordica.


and btw if you beat the shit out of your skis don't ever expect a warranty unless the de laminated or the core started to come apart
Apr 4 2012 5:30PM
0 0
profile picture
future-spins
Posts: 395 - Karma: 900
it just makes mad it took that long to contact them, i have sent them multiple emails over the past year trying to get sponsored and they haven't even replied once
Apr 4 2012 5:35PM
0 0
profile picture
@skiinmitch
Posts: 2781 - Karma: 78
ski companies don't usually respond to sponsorship requests unless you show a high level of skill and great competition results. and the warranty process takes time. i had to warranty my atomic's two summers ago due to delam it took about 7 weeks from me dropping them off at the shop to getting a brand new pair. I contacted atomic my self first and got a response within a week. stuff takes time. takes time to ship. takes time to process. nothing is instant. if you are fed up with that ski store go support a different store.
Apr 4 2012 5:49PM
0 0
profile picture
saxon
Posts: 1159 - Karma: 551
ace of spades are a dope ski, just fyi
Apr 4 2012 6:24PM
0 0
profile picture
ChasingFlakes
Posts: 822 - Karma: 1,544
really? shiittt , an i bet you were the only kid that day who sent them a " peeeaasssse spancer me " e-mail. get real man. I agree the shop shit the bed . How long is " long" in your eyes? i say 3 to 7 business days is rather quick when you're sending an e-mail so say Info@armada.com.
Apr 4 2012 6:38PM
0 0
profile picture
Calrin
Posts: 3096 - Karma: 561
I like armada and i will continue to support them because their skis are dope, but I had a similar experience a few years ago. I sent in a pair or ARV's that were delamming at the tip. I had only used them for two weeks. The warranty guy told me that I was lying and that they were the most beat pair of skis he had ever seen. He told me there was no chance that they would warranty the skis and we got into an argument. I told him I would never buy a pair of armada's again. A few days later a different guy called me out of the blue and said that a new pair of ARV's were on the way. Needless to say, I was stoked and now I continue to buy their skis.
Apr 4 2012 7:10PM
0 0
profile picture
CrotchKiller
Posts: 9037 - Karma: 6,940
Joe is a pretty accomplished skier, probably better then you will ever be and pretty deserving of a partial sponsorship. 3-7 business days for an email? get real and welcome to the 21st century.
Apr 6 2012 12:25AM
0 0
profile picture
WillStart
Posts: 3955 - Karma: 3,192
why is a ski company obligated to sell you a new pair for cheaper than the normal price?

not necessarily siding with anybody here because it sounds like a lot of people have had negative experiences with armada, but i just don't understand why you feel like they owe you something. There's certainly something to be said for giving discounts to loyal customers, but they don't HAVE to.
Apr 6 2012 1:14AM
0 0
profile picture
budda
Posts: 463 - Karma: 22
Walk in the store fucking butt ass naked and don't leave until you have the skis that you want
Apr 6 2012 11:11PM
0 0
profile picture
future-spins
Posts: 395 - Karma: 900
seeing as they are closed for the summer i might haft to stay there for awhile

Apr 8 2012 5:03PM
0 0
profile picture
Pee_and_Ski
Posts: 1869 - Karma: 57
ken jones Manchester. the Nashua location is always sketch

Apr 8 2012 6:26PM
0 0
profile picture
.peter
Posts: 1222 - Karma: 63
yes probably, but the chances of getting a new pair of skis form them is almost zero so it ins't that big of a deal... why didn't you just exchange the elray's for a larger size in the first place?
Apr 8 2012 7:22PM
0 0
profile picture
future-spins
Posts: 395 - Karma: 900
i didn't want el rays and they where last years so they see it as less than this years, so they wouldn't have done it
Apr 8 2012 10:04PM
0 0
All times are Eastern (-4)