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March, 2024

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First Drop hoodie... Not stoked on quality

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Joshua.
Posts: 2957 - Karma: 6,229
Not hating, I know they're a new company and they've got some shit to figure out.. but this is ridiculous.

I washed the hoodie 1 time in cold water and hang dried. now my red and white hoodie is a red and pink hoodie. I'm fairly disappointed because of how long I waited for the thing to show up and now it's basically trashed. And you can say "whatever man, I'd still wear it" but I'm bummed.

Anyone else have this happen? I'm bummin. I tried to whiten it back up but it just bled more.
Feb 9 2010 1:00AM
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Virtika
Posts: 623 - Karma: 10,949
If anyone wants to exchange their current hoodies for any reason, we would be happy to pay for shipping both ways, and send you a new size/color when the new ones come in.

Just email bill.shrum@gmail.com with the name/email the order was placed under and he will email you a free return waybill you can stick on the box. Just put a note in with it saying what you want to exchange it for.

With the hoodies, it doesn't matter if you've worn it or washed it, or destroyed it. Just send it back for a brand new one of any size/color!
Feb 9 2010 1:02AM
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Scrambles
Posts: 2270 - Karma: 63
havnt washed mine because i was afraid of that, when it gets a stain i use a tide stain remover stick thing, and when it gets smelly, febreeze
Feb 9 2010 1:04AM
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mattdayro
Posts: 386 - Karma: -5
u definitely have too do alot, to please these Ns'ers
Feb 9 2010 1:05AM
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Scrambles
Posts: 2270 - Karma: 63
wow youre customer support kicks ass
Feb 9 2010 1:05AM
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Joshua.
Posts: 2957 - Karma: 6,229
word, thanks man!
Feb 9 2010 1:08AM
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StReEtPIRATES
Posts: 1378 - Karma: 135
haha, problem solved.  Good on you first drop, expect my support in the future.
Feb 9 2010 1:14AM
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RAWLAN
Posts: 1209 - Karma: 50
i would buy one of your suits based solely on this post.... ok maybe not solely but it helps a lot
Feb 9 2010 2:37AM
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PaleCelery
Posts: 7228 - Karma: 608
I got a purple one coming soon, and I read your post and i was like awww damn, but then I read first drops post and I have faith. I would imagine that wont be as much of a problem with the darker colors though. 

I am under the impression that the old hoodies are made by a new company (hence the wait time for them to be shipped?) Am I correct in that assumption, or is the same company just taking a while to make more?
Feb 9 2010 5:48AM
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EternalJens
Posts: 568 - Karma: 520
First drop is definetly legit! I ordered a jacket, t-shirt and my friend ordered pants together with my order and it arrived here 7 days after it was shipped wich is fast as I live in Norway! The jacket is really nice and comfortable and the t-shirt is definetly one of the better shirts I have had and a lot taller than expected! Way to go FD! I will definetly be a future customer!

David was also very quick to respond to my questions and really good customer service.
Feb 9 2010 9:24AM
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JMerz
Posts: 30 - Karma: 47
did you wash it in cold water
Mar 7 2010 8:05PM
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family_vacation
Posts: 6200 - Karma: 7,841
did you get dropped as a child?
Mar 7 2010 8:06PM
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.brian
Posts: 1710 - Karma: 233
seriously? this threads a month old.
Mar 7 2010 8:14PM
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Chrris
Posts: 568 - Karma: 211
This is the most LEGIT move on ANY company's behave. Mad props to you first drop, this just bought you some more customers.
Mar 7 2010 8:21PM
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shintastic48
Posts: 2909 - Karma: 46
I'm now really considering buying some stuff from them next ski season.
Mar 7 2010 8:27PM
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mason-
Posts: 955 - Karma: 45
ohh damn if first drop has any end of the season sales im totally buying from them now
Mar 7 2010 8:33PM
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LMPJibbin
Posts: 1607 - Karma: 17
wow that was quick
Mar 7 2010 8:45PM
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awsomebob69
Posts: 408 - Karma: 12
my shirt smelled like cigarettes and lead based paint when i got it
Mar 22 2010 4:16PM
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Bittner
Posts: 3675 - Karma: 1,573
yeah same with my hoodie
Mar 22 2010 4:54PM
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stormtrooper
Posts: 1190 - Karma: 454
worrying about first drop, all of the people i have met with first drop(which is just three but still) wore it for like 15 days of skiing and seams were ripping, when they asked about the warrant they got the reply to sew it up.  now hoodie problems, starting to see a patteren.
Mar 22 2010 5:03PM
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ike.
Posts: 2292 - Karma: 93
now this, is legit customer service at its finest.
Mar 22 2010 8:03PM
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belden...
Posts: 2914 - Karma: 1,273
wow first drops so gay theyre just copying thebackcountry return pollicy...

jk thats so legit if i wasnt making my own hoodies id totally be getting one but expect my support in a full suit
Mar 22 2010 8:40PM
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Raz.
Posts: 7456 - Karma: 1,611
was considering buying this, now i definately am. you are such legit people
Dec 7 2010 6:51PM
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treecery.
Posts: 1375 - Karma: 148
if you put it in your freezer overnight it gets rid of smell, just saying
Dec 7 2010 7:01PM
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.squirrely.
Posts: 7563 - Karma: 7,540
anyone know how bright are the yellow and purple ones?  the pic on the site makes them look really bright but they might not really be
Jan 3 2011 4:16PM
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Lemuel
Posts: 14477 - Karma: 10,515
I saw a kid the other day with the new purp yellow hoodie, the ribbing looks sooooo thick. A+ on that.
Jan 3 2011 6:40PM
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Yung_Gnarley
Posts: 9091 - Karma: 3,016
The fact that they can do this shows how little they pay for each hoodie to be made haha. Such shitty quality.
Jan 3 2011 10:42PM
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Just_Send_It
Posts: 4758 - Karma: 971
wow at least they reply to you unlike ONE COMPANY I KNOW!!!!!
Jan 3 2011 11:11PM
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Imagination
Posts: 2501 - Karma: 73
Jan 3 2011 11:25PM
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Ian.Ham
Posts: 1678 - Karma: 1,101
What? clothes that have never been washed before bled? all clothes do that, you have to know how to wash them, and apparently First Drop is just gonna hook u up with a new one, because they are badass.
Jan 3 2011 11:33PM
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