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April, 2024

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SAC warranties

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snowboardersrule
Posts: 1077 - Karma: 15
so i got fucked by burton today. whats new? apparently steep and cheap isn't a registered burton distributer so they wouldn't warranty my board. however, they warrantied the board last year which was also from steep and cheap. fuck burton, i'm sick of their bullshit. anyone else ever here of steep and cheap product warranties not being honored?
Mar 28 2008 1:00AM
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freezed
Posts: 12973 - Karma: 500
you should be able to warranty it through backcountry.com.
Mar 28 2008 1:04AM
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Silence
Posts: 16030 - Karma: 149
Thats bullshit. BC.com and their affiliates would DEFINITELY be Authorised Burton Dealers.
Mar 28 2008 1:11AM
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Bugler
Posts: 903 - Karma: 14
Burton is overrated.
Mar 28 2008 2:12AM
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123ski
Posts: 7374 - Karma: 1,415
1st of all - SteepandCheap IS an authorized Burton dealer. Whoever ran your warranty at the W48 must not have known what they were talking about.

2nd - SteepandCheap.com is part of Backcountry.com and the same great return policy applies to SteepandCheap as it does to Backcountry.com, which is: "We guarantee complete satisfaction and an unlimited lifetime warranty. If at any time -- now, next month, in 30 years -- you're not 100% satisfied, send your gear back for a full refund. No questions asked." 

http://www.steepandcheap.com/steepcheap/help/36/Return-Policy-and-Procedures.html

If you need any more help I work there, just shoot me a pm
Mar 28 2008 2:58AM
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Silence
Posts: 16030 - Karma: 149
Off topic, but if you work there, do you know why the international shipping costs have CONSIDERABLY increased over the last 2 years - (and it can't be a direct reflection of the costs charged by the int'l couriers)
Mar 28 2008 3:42AM
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tjski
Posts: 5859 - Karma: 44
yeah i would talk to them..
Mar 28 2008 9:33AM
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steezyjibber
Posts: 15967 - Karma: 11,016
burton-->shittiest boards
Mar 28 2008 9:48AM
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vinnyT
Posts: 349 - Karma: 10
yeah my bro snowboards and all his burton stuff is shit

burton is all hype, but everybody buys it because 1) its cool 2) burton owns the ENTIRE MARKET
Mar 28 2008 3:45PM
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hedgehog
Posts: 1595 - Karma: 167
Burton is wack sometimes. even my burton "gore tex" mittens are barely warm in cold weather. my burton helmet is starting to fall apart, and as you guys probably know, the burton stuff sold to chain sporting good stores (sports authority) is absolute garbage.



f uckin yayguhbombs....
Mar 29 2008 7:42PM
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kepler.
Posts: 8761 - Karma: 139

Or why everything  I get from SAC or WM costs 7 dollars in shipping? Even if I only paid 6 bucks for the item and it barely weighs a pound?

Mar 30 2008 12:47PM
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123ski
Posts: 7374 - Karma: 1,415
shipping has nothing to do with the price of an item, it has to do with size and weight of a package.  Only relatively expensive items will make the price of shipping increase.
Mar 30 2008 5:12PM
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Bob_Gnarley
Posts: 1583 - Karma: 0
Newschoolers.com - Freeskiing's Online Community
Mar 30 2008 5:18PM
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skiP.E.I.
Posts: 7625 - Karma: 20,252
maybe cause gas prices have gone up so couriers have to charge more? thats my guess, idk though.
Mar 30 2008 5:59PM
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Mr.LemonPie
Posts: 4100 - Karma: 1,625
wow, there are no good snowboarding forums, so they come on here too, be a little open minded.
Mar 30 2008 7:44PM
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tjski
Posts: 5859 - Karma: 44
why dont you go write a blog on myspace or something about it...nobody on here cares..
Mar 30 2008 8:54PM
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josh.
Posts: 3469 - Karma: 42
thats waht you get for buying burton
Mar 30 2008 9:03PM
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