ok so I called Oakley recently, because I wanted to know some info on their "behind enemy Lines" jacket. The dude was a total ass hole. I told him I was calling about that jacket, he said ok, go on. I said ok well when do you guys expect for your stores to get the jacket, like Backcountry, etc.... He said, "it says all of this on the site" in a real bitchy tone, like he didnt give a fuck about my questions, which i could tell he didnt. The site says when they will start shipping orders, not when Backcountry and those places will get it. I asked him a few other which i thought were normal questions, and he made me feel like a complete jackass. After about two minutes into the conversation ( wasnt much of one ) I hung up on him, because frankly, I dont like feeling like a 2nd grader. Bottom line, He was a total ass and could care less about the questions, and information, I was trying to find out. Within the next five minutes I called up Backcountry. I asked the dude when they think they will get the jackets in, and if they are going to even carry the jacket. The dude didnt complain and was really friendly, and found the information i needed within seconds. Its sad when someone from Backcountry knows more about Oakley then the guy taking calls for them. This wasnt the first time that Oakley customer service has been like either. It happened to me again last year, and a few of my friends as well. Im not dissing Oakleys products, Im just saying it sets a pretty shitty example when you have such assholes taking your customers phone calls.