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K2 Warantee Experiences - POST!
I have the first year fujatives (05) and after ridding today i noticed the damn base is peeling off in a piece that is cut around from the tail. The ski has a "k2" scope symbol thing on the tale (think of 4 frnt bases, ant bases, jp vs. j bases.. any bases that are composed of pieces like a puzzle) Its much like the stereotypical thing about the guy who had the "f" fall out of his base on his 4frnts.
Anyways so this piece is comming out and i was wondering how k2 will react to it. If they will do anything about it or just say sorry there old skis cant do anything. My buddy who works in a shop said i should give it a try, but i have no idea about how k2's warantee goes.
I am aware as this is my second season on them that the ski is past warantee, but my friend with 05' ar5's just shipped his in for tail delam warantee and got shipped back new 07' ar6's. So...
anyone wanna tell me if its worth my time shipping these away with the hopes of new skis or if i should just go downstairs epoxy and clamp it.
a big corporation like that who has millions of customers probably woudnt care as much as a small company like armada who has less but more loyal customers
but at the same time that makes it easier for them to give out free skis.
quite the antithesis... a big company like k2 can afford to dish out skis for no reason. they will probably see your situation as one in which they can secure you as a future buyer. they'll probably give you free skis or at the very least a very good deal on some new ones. i work in a shop and i can definitely say that i've seen big companies (k2, namely) come through in such situations. send 'em back, and good luck.
Call 1-800-426-1617 and ask to speak with someone who deals with ski customer service. Explain the situation to them in detail and they can tell you if it is worth it to send in. You must send in through an authorized K2 dealer though, you cannot just mail them into warranty.
Ummmmmmmmmmm I would think it would be highly unlikely that K2 would give you a free pair of skis. Think about it , they would have to see your skis, NOT to mention the improvements Pep made in the last 2 years on the fujis, as far as your prob. dont know what to say. I have been a K2 skier my whole life and have never had a problem, most likely the company would say its the way your skiing,
Well, ive had loads of k2 warranty experience....in 01 i snapped a pair of 99 Morrison Pros, well out of warranty, K2's UK office gave me 02 AK Launchers for trade price (like $240!) two years later i had the Pistols the first year they were out, end of season sent them back because the tails had split(de-laminated), k2 sent me a pair of the next years pistols no problem what so ever. This year, blew out the tip rivets on my Seths, e-mailed Mike Gutt at K2 and within a week a whole pack of rivets arrived in the mail...these guys are awesome! And that boys and girls is why i ll always buy K2!
Try it. If it doesnt work, whatever.
They are fujative remember, not high end skis. They arent built to last for seasons on end.
while my ski replacement experience with K2 is far from ordinary - at least 20 pairs of skis since 1992 -
I have never been denied a replacement claim as long as it was not from rock or rail damage -
Example - 1998 tip delam on my enemies - new pair within a few weeks
1998 - delamed the replacement skis - new pair of 99-00 by the summer
1999 - snapped them - replaced again
2000 - delam and edge blow out - replaced again
2001 - snapped em - replaced again
2002 - snapped em - replaced and traded up to AK enemies for free
2003-04 delam on my seths - replaced immediately
2005 - snapped another pair of publics - replaced with next years model as soona s available
They fucking rock and have always kicked ass in returns...Those seasons i skied well over 100++ days and I put those skis through hell - but Justin or whoever at customer service ALWAYS helped out
try that with Aramada - good luck
If you have another pair to ski on, send it in.
my friend delamed his fujatives last season and in the same season they send him brand new ones from the next year. it was pretty cool
false. K2 has a solid warantee game.
and if this is who i think it is, not a fake name, you are a god.
the problem with that is why the fuck would u want to send your skis in during the middle of the season. if they are your only skis, just fix em up and start saving money for some new shit, skis really arent that expensive compared to alot of other shit.
I have other skis to ride on. The only problem is that the shop i bought them in no longer carries K2 so i have to get another shop to send them in for me. I dont think its a problem with the shop i have in mind.
And i do have other skis to ski on. So will see what happens.
My 06 Pe's topsheet peeled away where two of the colors come together, and it went down to the base onj my first day with them. The shop sent them in and I got some new ones. I guess my experience is good then.
I've always had good experiences dealing with warenties with K2. So has everyone I know.
maybe the fact that you were once sponsored by them and them making you a pro model kinda helps.
unless your not treally Wayne Wong
lol. was wayne wong a pro mogul skier back in the day? Im not really into moguls hardcore, but I've never heard of him
one of the pioneers of the hot dogging style of skiing.
Not the real waynewong - do see him at Alpine quite often though
I do LOVE the fact that those guys were doing the same thing we are doing now, but 30-years ago
Same lifestyle - Coke instead of weed though
Same tricks - but on much longer skis
I did ski on the bud pro mogul tour for a little while
Got into "twintips" as part of the salomon group in the mid 90's
have skied K2's for my whole life - I have a garage FULL of busted up TNC Comps, KVC comps and even a pair of oringinal Poachers or two (THE FIRST PARK SKI)
I just tend to ski "heavy" and break my equipment much more often than the typical person -
The local reps won't let me touch their skis anymore - too many "I am sorry, I just don't know why that edge is missing..."
listen to this man, his name's ryan, so he knows what he's talking about.
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