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March, 2024

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How many people have gotten their skis warrentied from Salomon?

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line__skis
Posts: 549 - Karma: 10
I sent my skis out about a month and half ago and just got them back today... which is redicules service!!! I finally get them back and they didnt warrenty them because they said it was abuse... which is hard to believe seeing that its not like the delam isnt under my boot, where most abuse (aka rail abuse happens) its like 6 inches back from my heel piece... iam mad! just expressin some freedom of speech about Salomon and how nicely they treat their customers, the skis are alright but iam def. not recommending Salomon's or skiing on Salomons again!

mark|RAD::
May 24 2003 3:24PM
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doghoy
Posts: 5169 - Karma: 11
what skis did ya have?
May 24 2003 3:32PM
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bitchassphatz
Posts: 6171 - Karma: 107
that sucks dude. K2 is sending me a new pair of public enemies.

i was grinding a rail and the heel of my binding shot off when i landed.

so go K2........
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I ride for that moment when I am hauling through trees, weaving in and out, in chest deep powder, and I can't even open my mouth, or the snow will shoot in the back of my throut, either choking me or quenching my thirst. That's why I ski.
May 24 2003 3:42PM
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The_Professor
Posts: 1216 - Karma: 7
write a letter then print it off 100 times, send one every day until they reply , thats what my bro did and they fixed him up with a new pair...keep in mind that was rossignol, salomon is a different story....true to the movement? bull shit



why are doves the international symbol of peace? why not pillows? they have twice as many feathers and not the dangerous beak

When the officer says: 'Gee son you're eyes look red have you been drinking? respond: Gee officer your eyes looks glazed. Have you been eating doughnuts?

May 24 2003 4:17PM
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Knewnews
Posts: 2093 - Karma: 477
same thing happened to me my race skis from rossingal broke while in couse like 3 1/2 months ago and they have been ass holes the whole time so when i get skis i am selling them and never useing anything from them again.


MidWest is the shit
Fuck the ghetto
May 24 2003 4:47PM
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Nine_Milla_Killa
Posts: 6783 - Karma: 23
K2 has wicked warrenties.
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NS Naked Club
May 24 2003 4:57PM
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doghoy
Posts: 5169 - Karma: 11
that they do
May 24 2003 4:59PM
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Capurnicus
Posts: 9947 - Karma: 1,886
yeah some of the companies out there are real dick these days, but i think we can agree that Line has by far the best warranty program

Patrick
patproductions.com
SMS Session 1
May 24 2003 6:09PM
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Capurnicus
Posts: 9947 - Karma: 1,886
but you definately did the right thing coming on here and telling people

Patrick
patproductions.com
SMS Session 1
May 24 2003 6:10PM
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123ski
Posts: 7374 - Karma: 1,415
do you think that i could get my k2's warrantied cause they got a gash under the boot and eventually the edge fell off, party because of sliding rails, but they arent even a year old yet
'Heath Ordway Gets Head, Do You' - Head Skis Ad
May 24 2003 7:06PM
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Mr.Cheese
Posts: 422 - Karma: 2
sucks, i've heard of a lot of stories where salomon has skis that delaminate, i'd go to the store where u bought em and ask if they can help u get a hold of the rep, i find the reps are pretty nice and if ur really nice to em then they'll do what they can.

RES
Just say fuck it and huck it!
May 24 2003 7:28PM
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JayDC7
Posts: 1620 - Karma: 10
123ski, go to k2factoryteam.com message boards and ask gutt.



- Julian
May 24 2003 7:55PM
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doghoy
Posts: 5169 - Karma: 11
can i get my mad trix replaced or sumthing, lots of topsheet damage, such as gouges to the core on the edges. are they available for replacedment anyone know or anyone know where i can ask??
May 24 2003 9:03PM
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wiglaf
Posts: 4877 - Karma: 141
my skogens delam. under my boot and i sent them in. They told me that they are going to send me the new skogens.
erik olson
May 24 2003 9:13PM
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doghoy
Posts: 5169 - Karma: 11
thats sweet, when are you gonna get em'??
May 24 2003 9:16PM
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vtrider
Posts: 1988 - Karma: 41
i think that rossi has by far the best warrenty right now. I broke my scratchs and sent them out on a monday, and they were back on the fallowing thursday afternoon. hows that for fucking servis? yea, the rossi headquaters is in northern vt and im from southern, but still thats dam quick, that and they gave me next years too!
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Matt Rihm
First Run Ski Shop
Stratton VT.
May 24 2003 9:18PM
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K_2
Posts: 1446 - Karma: 11
We all know Line has the best warrenty. Ever!
Duffman: That's a mug you don't want to chug! Ohhhh nooooo! (pelvic thrust while dancing)
May 24 2003 9:27PM
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wiglaf
Posts: 4877 - Karma: 141
they told me i would get them by september b/c they hadnt made them yet
erik olson
May 24 2003 9:32PM
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doghoy
Posts: 5169 - Karma: 11
what about heads warranty's?
May 24 2003 9:51PM
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teresak2
Posts: 1344 - Karma: 11
I bent my atomics back in april in a gnarly fall, i sent them to the factory and they had a new pair back to me in 3 weeks, the 2003 pair too.


'Ya fuuhckin cooter face! Whutaya doin? Im gonna die!'
--> Brittany Mo while i drove the car forwards backward and spun it round and round and she rode on the hood of Jen's car.
May 24 2003 10:02PM
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Ice-Is-Scary
Posts: 0 - Karma: 87
I love salomon skis but I've personally broke two pairs of crossmax's (split to tips in half) one was my own pair the other was a rental shops I used to work at. And my boss there broke three pairs himself I know your not suppose to jump crossmax's on the park but still they didnt even hold up a month of me buying them. couldnt get warranty because I bought them on vacation and they were 700$ off (1200 retail bought for 500) anyway salomon rep came to my mountain and was a dick about it. Also Rossignol Axium 100 bindings are totally shit I mounted them on the 1080's I bought at end of this season and I've broke them 4 times same thing everytime. Ejecting switch the brakes stick in the ground and rip themselves out of the rear binding piece. and it seems like no dealers stock replacement parts for bindings. fuck rossi bindings.

Crashin' with Passion'

You know your a good skier when you drive your standard car all the way to the resort in your ski boots.
May 24 2003 10:03PM
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lanks
Posts: 12543 - Karma: 72
yeah dude the axium bindings suck, broke twice in like a 6 day period of ski days, but rossi got me new ones real quick. not a park binding tho

proud owner of 'team ramrod', the best NS hockey pool team ever.
May 24 2003 10:14PM
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vtrider
Posts: 1988 - Karma: 41
you guys are both fucking retards for putting that binding on a freeride ski anyway. that binding is ment for old grandmas who want to shed some weight, not for jibbers. just spend the extra 50 bucks and get the axial/pivot bindings, i can personaly garentee that they will hold up better then any of the axiam series.
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Matt Rihm
First Run Ski Shop
Stratton VT.
May 25 2003 7:16PM
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doghoy
Posts: 5169 - Karma: 11
^ word
May 25 2003 10:31PM
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lanks
Posts: 12543 - Karma: 72
haha i know i was just completely broke, and they had a two year warranty

proud owner of 'team ramrod', the best NS hockey pool team ever.
May 26 2003 3:55PM
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line__skis
Posts: 549 - Karma: 10
Salomon 1080's only have 1 year warrenty and then if u mount the Salomon binding u get a 2 year warrenty... My skis started delaminating about mid season... and they treated me like shit taking my skis away for over a month and half, and then sending a notice that they were refused, they didnt even add a comment on why they werent warrentied... I *DONT* recommend Salomon to anyone!!!
mark|RAD::
May 26 2003 7:17PM
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WIfreeskier
Posts: 8125 - Karma: 65
i'm glad i just got K2, knowing that they have a great warranty. I gotta question. My friend's Line Darksides (the 01-02 ones) are delaminating bad in both tails, if he sent them in, would he get a new pair?
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-I don't trust anything that bleeds for 7 days and doesn't die

HIGH NORTH SESSION 2!
May 26 2003 8:40PM
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eastcoastskier
Posts: 2060 - Karma: 7
probly.... they sent me new skis cuz i had a hole in my bace
May 26 2003 9:23PM
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lanks
Posts: 12543 - Karma: 72
lineskis thats the deal i got with my rossi skis and bindings, it was affordable and i got a two year warranty...the only difference is that rossi has decent warranties, but saloman on the other hand...

proud owner of 'team ramrod', the best NS hockey pool team ever.
May 26 2003 9:26PM
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doghoy
Posts: 5169 - Karma: 11
what bout heads warrenty's anyone??
May 26 2003 9:35PM
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mmm4twintips
Posts: 1186 - Karma: 11
Heres the deal on warranty for the most part there are some exceptions.

If its a current new model ski or a ski prone to problems that the company has improved on with the same model then they will usually warranty it or if the ski completely breaks.

If your ski is not a current model or is abused or a few seasons old too bad even if you have had the ski less than a year.
May 26 2003 11:22PM
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vtrider
Posts: 1988 - Karma: 41
yea, heres another little tip too, if you have axcess to a shop that tunes, have your skis tuned before you send them back. This is because if the warrenty department sees that your bases are compleatly fucked up(trashed to the point when they know that you really dont care about them anymore) they wont warrenty them, yet if you were to tune them up, they would see that you dont hammer on your skis and mabey the warrenty issue is more of a fluke. I have seen it happen a couple of times. its just that park skiers in genral beat on there skis alittle more.
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Matt Rihm
First Run Ski Shop
Stratton VT.
May 27 2003 9:04PM
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under_achieved
Posts: 1164 - Karma: 14
I had pocket rockets, used them for about 10 days before they snapped under the heel, sent them to salomon, they sent them back sticking me with a $50 shipping fee, I got on the phone and yelled, they didnt listen, got my dad on the phone, he yelled, they listened and are gonna replace the skis. they were gone for about a month the first time and its been about five weeks now and still no word.
May 27 2003 11:09PM
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con_cept
Posts: 1752 - Karma: 10
Yelling at them is only gonna get em pissed off for the most part, you'll never intimidate them because they're probably talking to you from another country.

Talk to a bunch of different people if you can because eventually you'll find someone that can help you. Remember this: they don't work for you, they work for the ski company, try to act understanding so they'll help you, and make sure your shop is behind you.

Anybody who bikes here, will tell you how hard it is to get stuff warrentied in the bike industry and these are tips that have helped my buddies and I and they translate for just about any sport. As long as you are persistent and polite you should get your warrentied skis back faster.
May 28 2003 12:30PM
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mammothpunks
Posts: 5724 - Karma: 372
i got me some nice shiney new pistols from k2. took about 3 or 4 weeks but they were really backed up in the warrenty dept but they sent them right out after i called them. Havings easily breakable skis isnt that bad - by the time your skis start gettin scratched up you can get new ones for free


'I should put my camera on a tripod - its easier to drink beer that way' - dirty steve
May 28 2003 1:16PM
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mammothpunks
Posts: 5724 - Karma: 372
i got me some nice shiney new pistols from k2. took about 3 or 4 weeks but they were really backed up in the warrenty dept but they sent them right out after i called them. Havings easily breakable skis isnt that bad - by the time your skis start gettin scratched up you can get new ones for free


'I should put my camera on a tripod - its easier to drink beer that way' - dirty steve
May 28 2003 1:16PM
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