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Revision Messed Up

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Jcamotts
Posts: 156 - Karma: 2,584
So, back in September I was looking around for a new pair of skis for this season. After hours of searching, someone recommended revision skis. They look sick so I got them for a sick deal during the pre-sale. There was only one slight issue, the skis ship date was "mid November" although that was kinda annoying I knew I wouldn't be skiing at all between now and that time. Fast foward almost 3 months and I still havent heard from them, so I sent them an email regarding the shipping. They said that they would contact me in the next week for an Update. They sent another email a few days later saying they ran into some issues during production. "Due to some quality inconsistencies, we made the decision to rebuild a good portion of our skis". At that time I was like "ok, well I would rather wait 2-3 more weeks for solid skis then get low-quality skis now". They also said they would send another email in about a week for a new ETA. I got the email this morning and they said the new shipping date would be THE FIRST WEEK OF JANUARY. Thats almost have way into the ski season. I'm disappointed because the skis looked so fun but theres no way im waiting that long.


But thats not all, they also gave me (and all other customers) a $100 coupon to there website. Sure I appreciate them going out of there way to do that because they definitely feel bad abut this whole situation, but $100 is not gonna keep me waiting around for another month and a half. So, what do you guys think. Are any of you guys in the same Boat as Me?
Could this issue possibly be the end of revision?
Nov 26 2016 10:17AM
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Kolbalt7
Posts: 55 - Karma: 74
ordered $100 worth of merch from their website with the coupon. that never shipped either
Mar 14 2017 6:32PM
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Park_Ranger
Posts: 3825 - Karma: 8,634
Bump
Mar 14 2017 11:38PM
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Kolbalt7
Posts: 55 - Karma: 74
this thread is broken
Mar 14 2017 11:44PM
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leprechaunsissy
Posts: 645 - Karma: 237
JcamottsSo, back in September I was looking around for a new pair of skis for this season. After hours of searching, someone recommended revision skis. They look sick so I got them for a sick deal during the pre-sale. There was only one slight issue, the skis ship date was "mid November" although that was kinda annoying I knew I wouldn't be skiing at all between now and that time. Fast foward almost 3 months and I still havent heard from them, so I sent them an email regarding the shipping. They said that they would contact me in the next week for an Update. They sent another email a few days later saying they ran into some issues during production. "Due to some quality inconsistencies, we made the decision to rebuild a good portion of our skis". At that time I was like "ok, well I would rather wait 2-3 more weeks for solid skis then get low-quality skis now". They also said they would send another email in about a week for a new ETA. I got the email this morning and they said the new shipping date would be THE FIRST WEEK OF JANUARY. Thats almost have way into the ski season. I'm disappointed because the skis looked so fun but theres no way im waiting that long.


But thats not all, they also gave me (and all other customers) a $100 coupon to there website. Sure I appreciate them going out of there way to do that because they definitely feel bad abut this whole situation, but $100 is not gonna keep me waiting around for another month and a half. So, what do you guys think. Are any of you guys in the same Boat as Me?
Could this issue possibly be the end of revision?


It sounds like a lot of people are directly impacted.

This site is an opportunity to organize.
Mar 15 2017 1:55AM
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hoodwinkh
Posts: 18 - Karma: 25
tyrolSo for those scoring at home:

-Revision is still selling skis.
-They are shipping full price skis ordered in January ahead of the preorders that came through in August. Across oceans no less.
-They used your preorder money to buy skis, and they are selling them to someone else if they are willing to pay a higher price. Even if you get your skis, they have obviously put you at the back of the queue.

I hope this page of the thread gets read in a courtroom someday. Fuck Bill Wanrooy.


Great point. We can just hope that a lot of refunds go through.
Mar 15 2017 3:10AM
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Broy
Posts: 138 - Karma: 724
Kolbalt7ordered $100 worth of merch from their website with the coupon. that never shipped either


You actually revived the coupon? How?
Mar 15 2017 10:08AM
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Young_patty
Posts: 3238 - Karma: 36,713
Kolbalt7ordered $100 worth of merch from their website with the coupon. that never shipped either


I never received the coupon... And even if I did honestly I wouldn't really want to rep anything from them.
Mar 15 2017 10:19AM
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Kolbalt7
Posts: 55 - Karma: 74
BroyYou actually revived the coupon? How?


I emailed them about it and they sent me one. it's literally the only email they replied to
Mar 15 2017 10:21AM
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gbola
Posts: 266 - Karma: 737
bump
Mar 16 2017 12:57AM
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Park_Ranger
Posts: 3825 - Karma: 8,634
G-Bolabump


Come on dude, leave it to the pros for this kinda shit
Mar 16 2017 12:59AM
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rcn
Posts: 53 - Karma: 80
Update for Blind2 customers: they received 100 skis this week and are shipping them out, i'll receive mine most probably on monday. they haven't heard anything from revision themselves...
Mar 17 2017 12:20PM
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Session
Posts: 5318 - Karma: 21,393
rcnUpdate for Blind2 customers: they received 100 skis this week and are shipping them out, i'll receive mine most probably on monday. they haven't heard anything from revision themselves...


Just in time for winter.
Mar 17 2017 12:25PM
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gbola
Posts: 266 - Karma: 737
anybody receive their subtractions
Mar 17 2017 2:40PM
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AGOF
Posts: 2038 - Karma: 3,602
rcnUpdate for Blind2 customers: they received 100 skis this week and are shipping them out, i'll receive mine most probably on monday. they haven't heard anything from revision themselves...


Hell yeah! One of their main dealers finally received 100 pairs (or 50 pairs of they only got 100 skis) of skis, right on schedule!
Mar 17 2017 5:55PM
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Swandog7
Posts: 4955 - Karma: 9,019
Here's a team rider from today, still on last years skis obviously. Not only do they have god awful service, but the skis beefy-ness and durability seems poor. I was surprised to see literally a top sheet glued to a base, there is like nothing even in the ski. If they messed up this year in "quality control" what the fuck did they mess up, did they glue the base on upside down to hundreds of pairs?

Heres pics



Mar 18 2017 9:40PM
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TheSmokinL
Posts: 496 - Karma: 1,613
Swandog7I was surprised to see literally a top sheet glued to a base, there is like nothing even in the ski. If they messed up this year in "quality control" what the fuck did they mess up, did they glue the base on upside down to hundreds of pairs?

Holy shit that's so bad lol. Assuming the kid only had maybe a season and a half on em?
Mar 18 2017 10:42PM
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Swandog7
Posts: 4955 - Karma: 9,019
TheSmokinLHoly shit that's so bad lol. Assuming the kid only had maybe a season and a half on em?


I think just this season, had multiple pairs last year I know. They haven't been lasting like an outstanding ski, I'm actually pretty surprised they are still going, but they lasted longer than my expectations which are still pretty low
Mar 18 2017 10:56PM
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snowfinder
Posts: 2722 - Karma: 32,971
Swandog7




No tip spacers or core in the tips just means lower swing wight.
Mar 19 2017 7:52AM
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loganimlach
Posts: 5132 - Karma: 14,052
snowfinderNo tip spacers or core in the tips just means lower swing wight.


Lol and next to no durability, increased likelihood of delam, super weird flex profile, etc
Mar 19 2017 12:09PM
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TheSmokinL
Posts: 496 - Karma: 1,613
Swandog7I think just this season, had multiple pairs last year I know. They haven't been lasting like an outstanding ski, I'm actually pretty surprised they are still going, but they lasted longer than my expectations which are still pretty low


Just this season I had to retire my armada ARWs that I got in 2013 for a tail peel (which I ended up screwing them together and riding them for half this season anyway). But I rode the hell out of them and they took a lot of abuse last season from sitting in my ski racks and me not tuning or waxing them for over a year.

My point - It's shocking that his peeled in a season. I still can't believe I got nearly 4+ years out of my sticks, which I abused for the most part. Quality really matters.
Mar 19 2017 1:49PM
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Level9Sports
Posts: 60 - Karma: 51
This is insane. Our offer is still open for those with no other options available to them.
Mar 19 2017 2:02PM
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Zennan
Posts: 222 - Karma: 165
nottyham4I live in Denver. Went to that address. It's a P.O. Box. I have a hunch they don't have a physical office whatsoever. I wouldn't be surprised if no one that works for Revision does so as a full-time job, but rather on the side. I have been in contact with the shippers out of Aurora (about a 15 minute drive from Denver) and apparently they cannot pick the orders until they are told to do so by a contact at Revision.


Well at least you tried my man. Maybe just post up a tent outside the PO box and just wait for someone to come pick something up.
Mar 19 2017 3:18PM
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Broy
Posts: 138 - Karma: 724
Level9SportsThis is insane. Our offer is still open for those with no other options available to them.


What was the offer again?
Mar 19 2017 5:46PM
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Level9Sports
Posts: 60 - Karma: 51
BroyWhat was the offer again?


Essentially we're working out discounts with those affected by this situation. Here's a quote from the original post....



"Hey Fellas,

This is absolutely devastating to read aside from Logan stepping it up and hooking up a few people so they can get back on the slopes. Following on his coattails, we're happy to offer at least something to help out more of our fellow shredders. It won't be as good as free skis but I think you'll be stoked non-the-less.

Go ahead and send us a PM and we're happy to work out heavy discounts for as many as we can that are affected by this situation. All you'll need is a proof of purchase from Revision and we shall go from there. "
Mar 19 2017 6:37PM
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TimHall
Posts: 207 - Karma: 270
Level9SportsThis is insane. Our offer is still open for those with no other options available to them.


I would totally take whatever the offer is. the issue is I probably won't be getting a refund so I don't have the money to spend. Super chill of you guys though and if i ever get my money back ill hit you up for sure
Mar 19 2017 7:49PM
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gbola
Posts: 266 - Karma: 737
is it worth it to even wait for these skis or should i just file a claim
Mar 20 2017 5:36PM
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tdollo
Posts: 3735 - Karma: 17,789
G-Bolais it worth it to even wait for these skis or should i just file a claim


yea my season is over so should I wait for them and chill or go through a ton of work with the bank to get a refund?
Mar 20 2017 7:06PM
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partyandBS
Posts: 3333 - Karma: 51,217
G-Bolais it worth it to even wait for these skis or should i just file a claim


tdolloyea my season is over so should I wait for them and chill or go through a ton of work with the bank to get a refund?


I literally called my bank gave them the store. sent e-mails to the fraud department and was refunded. total time of 25 mins. fastest $405 I've ever made haha
Mar 21 2017 10:36AM
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Rparr
Posts: 5354 - Karma: 42,177
Holy fuck people are still waiting on these?
Mar 21 2017 10:37AM
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Randy_Quench
Posts: 5447 - Karma: 4,342
G-Bolais it worth it to even wait for these skis or should i just file a claim


The real question is:
After all the bullshit they've put you through do you really want to rep their brand?
Mar 21 2017 12:11PM
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SofaKingSick
Posts: 8913 - Karma: 57,407
so just to recap--

most/all the customers in this thread still haven't heard back from the company since the update like a month ago or so?
Mar 21 2017 12:14PM
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Park_Ranger
Posts: 3825 - Karma: 8,634
The referenced post has been removed.


How many times does this need to be said? Get your money back before they file chapter 11
Mar 21 2017 5:12PM
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Broy
Posts: 138 - Karma: 724
SofaKingSickso just to recap--

most/all the customers in this thread still haven't heard back from the company since the update like a month ago or so?


Correct, or at least I haven't. Order complete a month ago and still nothing
Mar 21 2017 6:32PM
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SofaKingSick
Posts: 8913 - Karma: 57,407
BroyCorrect, or at least I haven't. Order complete a month ago and still nothing


Wow that is unbelievable. Not even enough respect to man up and communicate with people who paid them last summer, that's low
Mar 21 2017 6:36PM
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tdollo
Posts: 3735 - Karma: 17,789
partyand_BSI literally called my bank gave them the store. sent e-mails to the fraud department and was refunded. total time of 25 mins. fastest $405 I've ever made haha


very true, ill get all my email evidence together and get this cash back
Mar 21 2017 6:36PM
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gbola
Posts: 266 - Karma: 737
damn i havent emailed much, I have just been keeping up with this thread. any ideas and what to do with the bank?
Mar 22 2017 12:40AM
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gbola
Posts: 266 - Karma: 737
yo who's down to sue revision?
Mar 22 2017 12:51AM
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TOAST.
Posts: 7267 - Karma: 33,289
G-Bolayo who's down to sue revision?


'Murica

Just get your money back and be done. Hopefully these guys are finally done in the ski industry. Every time they try they screw people over.
Mar 22 2017 5:36AM
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tyrol
Posts: 45 - Karma: 130
TOAST.Hopefully these guys are finally done in the ski industry. Every time they try they screw people over.


"these guys" are just two guys. And only one of them has repeatedly dined and dashed.

If you guys want to sue these two, do us all a favor and talk to your bank/cc fraud department and show them this thread. You can bet your ass that 100s of fraud claims will absolutely end up with a multi-bank backed lawsuit and these guys will never work in skiing again.
Mar 22 2017 10:35AM
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Young_patty
Posts: 3238 - Karma: 36,713
G-Bolayo who's down to sue revision?


thought about taking them to small claims court but I would have to go to Colorado to appear so not worth it. Over 2 months after promised date and still no skis.
Mar 22 2017 10:57AM
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gbola
Posts: 266 - Karma: 737
i just wanna get my money back before they declare bankrupcy
Mar 22 2017 12:09PM
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psrider
Posts: 2 - Karma: 24
Took up Level 9 Sports offer for ski discount and picked up a sweet pair of Armada JJ 2.0. Coincidentally exact same dimensions(and price) as the Revision Subtractions I ordered back in October. Asked CC company for refund so that's in the works. At this point don't feel I'll ever see the skis which is fine as long as CC company issues credit. With many Colorado resorts staying open until mid-April and a couple in Cali staying open until July 4th I'll actually have the opportunity(if not the money) to try out new(er) skis before summer. What a concept--order skis on Thursday and have them at my door by the following Tuesday. Big shout out to John U at Level 9!
Mar 23 2017 4:59PM
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Pizzaboiii
Posts: 41 - Karma: 113
Welp this is probably my last weekend to ski this season and I still don't have the skis I ordered on September 1st. I'm lucky my $200 generic skis gave me the best season I've had in the park.
Mar 23 2017 5:32PM
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Featherston
Posts: 41 - Karma: 62
So I'm pretty late to the party. From Australia, got a order completed email about a month ago but no shipping info. Taking it I'm never seeing those skis?
Also is anyone able to give me some quick advice with what do to with my bank?
Mar 25 2017 2:11AM
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RCookish
Posts: 521 - Karma: 16
I just called the number on my credit card and spoke to someone and explained my situation. Got it taken care of and will see a refund within 15 days.
Mar 26 2017 4:03PM
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avarda
Posts: 60 - Karma: 215
So, since the mass email blast of 'completed orders' back on 23rd of February (give or take a day) - has anyone received either an update/tracking number/skis (would be a miracle)?

I've sent another email to revision today chasing up a genuine update, however I'm 99% certain ill get the generic 'your skis are currently at our warehouse....' email.

- Cannot wait to go grass skiing
Mar 26 2017 7:42PM
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brett_fisher
Posts: 2417 - Karma: 10,493
Young_pattythought about taking them to small claims court but I would have to go to Colorado to appear so not worth it. Over 2 months after promised date and still no skis.

Revision X judge Judy ?
Mar 26 2017 7:53PM
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partyandBS
Posts: 3333 - Karma: 51,217
SieferSo I'm pretty late to the party. From Australia, got a order completed email about a month ago but no shipping info. Taking it I'm never seeing those skis?
Also is anyone able to give me some quick advice with what do to with my bank?


yeah I got refunded that day. just ask for the fraud department and do what Hillary Clinton wouldn't . . . show them the e-mails!
Mar 30 2017 11:20AM
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