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Revision Messed Up

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Jcamotts
Posts: 156 - Karma: 2,584
So, back in September I was looking around for a new pair of skis for this season. After hours of searching, someone recommended revision skis. They look sick so I got them for a sick deal during the pre-sale. There was only one slight issue, the skis ship date was "mid November" although that was kinda annoying I knew I wouldn't be skiing at all between now and that time. Fast foward almost 3 months and I still havent heard from them, so I sent them an email regarding the shipping. They said that they would contact me in the next week for an Update. They sent another email a few days later saying they ran into some issues during production. "Due to some quality inconsistencies, we made the decision to rebuild a good portion of our skis". At that time I was like "ok, well I would rather wait 2-3 more weeks for solid skis then get low-quality skis now". They also said they would send another email in about a week for a new ETA. I got the email this morning and they said the new shipping date would be THE FIRST WEEK OF JANUARY. Thats almost have way into the ski season. I'm disappointed because the skis looked so fun but theres no way im waiting that long.


But thats not all, they also gave me (and all other customers) a $100 coupon to there website. Sure I appreciate them going out of there way to do that because they definitely feel bad abut this whole situation, but $100 is not gonna keep me waiting around for another month and a half. So, what do you guys think. Are any of you guys in the same Boat as Me?
Could this issue possibly be the end of revision?
Nov 26 2016 10:17AM
3099 745
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Skates_skis
Posts: 210 - Karma: 681
What was the first company they started?
Apr 25 2017 12:00PM
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SofaKingSick
Posts: 8913 - Karma: 57,407
Skates_skisWhat was the first company they started?


epic planks, but i think it wasn't the exact same people. like, i think one of the former epic planks dudes teamed up with other people to do revision. not totally sure tho, i dont pay attention
Apr 25 2017 1:28PM
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TheClap.
Posts: 21649 - Karma: 4,013
SofaKingSickepic planks, but i think it wasn't the exact same people. like, i think one of the former epic planks dudes teamed up with other people to do revision. not totally sure tho, i dont pay attention



And wasn't it something before epic? Cuz Sam K has been rolling with that crew since the beginning.

Crazy how this has played out when simple communication could have solved everything
Apr 25 2017 1:47PM
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SofaKingSick
Posts: 8913 - Karma: 57,407
TheClap.And wasn't it something before epic? Cuz Sam K has been rolling with that crew since the beginning.

Crazy how this has played out when simple communication could have solved everything


not sure, sorry to say but i almost never pay much attention to ski startups. revision got me with their insane prices and as you can see in the first part of this thread, i was really happy with the skis.

now theyve messed up big time and handled it pretty much as badly as possible. really disgraceful. people were being pretty understanding at first too...
Apr 25 2017 2:13PM
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Queen_Selassie
Posts: 1430 - Karma: 1,363
solid.sevenTrue.

Hear me out on this. Maybe I'm dumb and wrong but whatever.

So in other sports, if an athlete fucks up publicly, they could potentially lose sponsors/endorsements and all that stuff. Makes sense because they represent the company, right?

I mean yeah, athletes represents a company, but doesn't a company also represent the athlete? I think it goes both ways here. At least in skiing. Sponsorship(especially when you have a pro model with said company) is a partnership. If your partner fucks up, you should have the means of explaining your side and clarifying the situation to save your ass, just like a company would try to save their ass if an athlete misrepresented them.

Not saying the bunch needs to take responsibility in this, obviously that's stupid, but at the same time I think coming out and explaining their side of the situation would save their ass so they aren't associated with such a disaster of a company/situation.


Then again, I could be totally off here but just a thought.


We literally know as much as anyone else who ordered skis. = nothing
Apr 25 2017 5:30PM
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dan38
Posts: 337 - Karma: 2,126
So are they done for sure? Is that like confirmed?
Apr 26 2017 11:10AM
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disappointmett
Posts: 311 - Karma: 1,304
dan38So are they done for sure? Is that like confirmed?


I don't think anything is confirmed right now, which is the problem.
Apr 26 2017 12:12PM
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.lencon
Posts: 6753 - Karma: 17,178
I can't believe I didn't say this before.. hopefully it's not too late and helps some of you.

I have a pair of used beater park skis.. edge is coming out near the tip. Easy fix. If you need a ski still let me know, they're yours for free, just pay for shipping and maybe a extra few bucks for a 6 pack:)

Also have a pair of brand new park sticks I'm willing to sell for cheap. Just pm me.
Apr 27 2017 9:59PM
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JAHSHUA
Posts: 343 - Karma: 241
There's no chance of a recovery after how hard they fucked all of you guys. There was potential for them to keep it together if they communicated honestly what was going on throughout this winter and sent you all your money back while they figured their shit out. But, instead they decided to go silent and run with your money. So yeah, regardless of what they've said, there's no chance any of their customers are going to support them again. So they're done. Shitty to see with all the momentum and hype they had a year ago.
Apr 27 2017 11:35PM
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TOAST.
Posts: 7268 - Karma: 33,301
JAHSHUAThere's no chance of a recovery after how hard they fucked all of you guys. There was potential for them to keep it together if they communicated honestly what was going on throughout this winter and sent you all your money back while they figured their shit out. But, instead they decided to go silent and run with your money. So yeah, regardless of what they've said, there's no chance any of their customers are going to support them again. So they're done. Shitty to see with all the momentum and hype they had a year ago.


This is the second time these guys have taken money and ran. First time was Epic Planks, then they started Revision with that money. Can't say I'm surprised by this.
Apr 28 2017 12:39PM
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Titus69
Posts: 9327 - Karma: 17,742
TOAST.This is the second time these guys have taken money and ran. First time was Epic Planks, then they started Revision with that money. Can't say I'm surprised by this.


I think I remember those years back in Sam Zahner edits....before he was on revision....
Apr 28 2017 12:50PM
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joey.badass
Posts: 25 - Karma: 16
TOAST.This is the second time these guys have taken money and ran. First time was Epic Planks, then they started Revision with that money. Can't say I'm surprised by this.


Wrong, there was some shit with batalla but that wasnt the owner of revisions call so dont act like you know everything
Apr 28 2017 2:25PM
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kingsskier
Posts: 6212 - Karma: 2,101
solid.sevenTrue.

Hear me out on this. Maybe I'm dumb and wrong but whatever.

So in other sports, if an athlete fucks up publicly, they could potentially lose sponsors/endorsements and all that stuff. Makes sense because they represent the company, right?

I mean yeah, athletes represents a company, but doesn't a company also represent the athlete? I think it goes both ways here. At least in skiing. Sponsorship(especially when you have a pro model with said company) is a partnership. If your partner fucks up, you should have the means of explaining your side and clarifying the situation to save your ass, just like a company would try to save their ass if an athlete misrepresented them.

Not saying the bunch needs to take responsibility in this, obviously that's stupid, but at the same time I think coming out and explaining their side of the situation would save their ass so they aren't associated with such a disaster of a company/situation.


Then again, I could be totally off here but just a thought.


The business is not going to share financial and internal information with athletes. Athletes are paid to represent the brand, just like a model wearing clothes in a photo shoot.
The athletes also likely sign non-disclosure agreements on shit like this if somehow they are in the loop.
The company wont tell the athletes that they are going down the shitter, because the athlete will abandon ship right away and go to find their next sponsor.
There is no way there is an equal give and take in the sponsor/sponsored partnership. The people with the money hold all the cards and the people receiving the money do as told.
Apr 28 2017 5:59PM
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.lencon
Posts: 6753 - Karma: 17,178
http://www.stitcher.com/podcast/matt-dello-buono/the-reddyyeti-podcast/e/18-revision-skis-sustainably-made-skis-an-industry-best-48381235

Skip to about the 30 minute mark.. thats when things get juicy.
Apr 28 2017 6:09PM
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dan38
Posts: 337 - Karma: 2,126
Titus69I think I remember those years back in Sam Zahner edits....before he was on revision....

Yeah he used to do a ton of promo shit for then... made me almost buy a pair after watching his edits
Apr 28 2017 6:50PM
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Trefin
Posts: 113 - Karma: 257
.lenconhttp://www.stitcher.com/podcast/matt-dello-buono/the-reddyyeti-podcast/e/18-revision-skis-sustainably-made-skis-an-industry-best-48381235

Skip to about the 30 minute mark.. thats when things get juicy.


Haha I almost spit out my water when he gave the host his advice on running a business. Very ironic after what has happened. I think it's around 35:00.
Apr 28 2017 7:05PM
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crawley
Posts: 605 - Karma: 729
TOAST.This is the second time these guys have taken money and ran. First time was Epic Planks, then they started Revision with that money. Can't say I'm surprised by this.


So what Toast has said is false. Two guys from Michigan started Epic Planks. A few years later a friend and I joined the business. A founder of Epic Planks wife incorporated Revision Skis Inc October 22 2013. That's public record but I won't post the link because it has personal info. I didn't become aware of the existence of Revision Skis until March 25 2014. It will forever be one of the most surreal days of my life. That a co-manager's wife incorporated Revision Skis and he didn't mention it to me for 5 months..... felt like getting hit by a truck. We stopped operating out of our factory shortly after I learned of this new company. That single individual was the only link between Epic Planks and Revision Skis.

Long story short Toast, there isn't any "they".
Apr 28 2017 7:12PM
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TOAST.
Posts: 7268 - Karma: 33,301
crawleySo what Toast has said is false. Two guys from Michigan started Epic Planks. A few years later a friend and I joined the business. A founder of Epic Planks wife incorporated Revision Skis Inc October 22 2013. That's public record but I won't post the link because it has personal info. I didn't become aware of the existence of Revision Skis until March 25 2014. It will forever be one of the most surreal days of my life. That a co-manager's wife incorporated Revision Skis and he didn't mention it to me for 5 months..... felt like getting hit by a truck. We stopped operating out of our factory shortly after I learned of this new company. That single individual was the only link between Epic Planks and Revision Skis.

Long story short Toast, there isn't any "they".


So replace "they" with "a co-founder" and its pretty much correct. Didnt mean to make it sound like everyone involved with revision is shitty, so my apologies.
Apr 28 2017 10:10PM
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TOAST.
Posts: 7268 - Karma: 33,301
TOAST.So replace "they" with "a co-founder" and its pretty much correct. Didnt mean to make it sound like everyone involved with revision is shitty, so my apologies.


*involved with epic planks
Apr 28 2017 10:16PM
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kingsskier
Posts: 6212 - Karma: 2,101
crawleySo what Toast has said is false. Two guys from Michigan started Epic Planks. A few years later a friend and I joined the business. A founder of Epic Planks wife incorporated Revision Skis Inc October 22 2013. That's public record but I won't post the link because it has personal info. I didn't become aware of the existence of Revision Skis until March 25 2014. It will forever be one of the most surreal days of my life. That a co-manager's wife incorporated Revision Skis and he didn't mention it to me for 5 months..... felt like getting hit by a truck. We stopped operating out of our factory shortly after I learned of this new company. That single individual was the only link between Epic Planks and Revision Skis.

Long story short Toast, there isn't any "they".


If 1 of 4 people left to start a new company, why did you stop production so quickly after? Not questioning the story or you, I'm curious how one guy leaving put you out of business almost immediately.
Apr 29 2017 2:49AM
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crawley
Posts: 605 - Karma: 729
kingsskierIf 1 of 4 people left to start a new company, why did you stop production so quickly after? Not questioning the story or you, I'm curious how one guy leaving put you out of business almost immediately.


You're gonna have to at least buy me a beer if you want an autopsy, I'm just clearing up the idea that management at Epic Planks and Revision have anything in common besides one guy.

Generally speaking, building skis is a hard business to be in. You are building matched pairs of high performance composites that require lots of hazardous processing before and after the parts come out of the tool. The customers expect warranty coverage for non-manufacturing-defects and complain about price. Even if you are successful, the ownership will make pennies on the dollar compared to their value in other industries, so sooner or later your wife will say WTF.

Support the people who are doing it right and building quality products. What the crew at ON3P is doing is amazing and in some ways people take it for granted. At a minimum, I'd suggest supporting companies that show how they build your skis, regardless of if they build them in house or in China. If they can't show you their manufacturing process... keep your fingers crossed I guess, before and (maybe) after you get the skis.
Apr 29 2017 9:43AM
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128368798788
Posts: 0 - Karma: 1,167
crawleyI'm just clearing up the idea that management at Epic Planks and Revision have anything in common besides one guy.


Idk... Seems like you guys have a lot more in common than you might think
Apr 29 2017 2:01PM
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128368798788
Posts: 0 - Karma: 1,167
crawleyYou're gonna have to at least buy me a beer if you want an autopsy, I'm just clearing up the idea that management at Epic Planks and Revision have anything in common besides one guy.

Generally speaking, building skis is a hard business to be in. You are building matched pairs of high performance composites that require lots of hazardous processing before and after the parts come out of the tool. The customers expect warranty coverage for non-manufacturing-defects and complain about price. Even if you are successful, the ownership will make pennies on the dollar compared to their value in other industries, so sooner or later your wife will say WTF.

Support the people who are doing it right and building quality products. What the crew at ON3P is doing is amazing and in some ways people take it for granted. At a minimum, I'd suggest supporting companies that show how they build your skis, regardless of if they build them in house or in China. If they can't show you their manufacturing process... keep your fingers crossed I guess, before and (maybe) after you get the skis.


MAHONEboneIdk... Seems like you guys have a lot more in common than you might think


Jokes aside, I can only imagine how hard and tiring it is to run a ski company, especially when starting from the complete ground up and pouring your blood sweat and tears into a startup company. Why the name epic planks though?
Apr 29 2017 2:12PM
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.lencon
Posts: 6753 - Karma: 17,178
MAHONEboneJokes aside, I can only imagine how hard and tiring it is to run a ski company, especially when starting from the complete ground up and pouring your blood sweat and tears into a startup company. Why the name epic planks though?


Cause their planks were epic bro.
Apr 30 2017 1:17AM
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snogger
Posts: 5 - Karma: 13
alright here is my opinion. fuck revison skis, me and the 2 other people i know who got scammed out our skis, love skiing way to much to not get our skis shipped all season. It is april, still no skis, and i am riding multiple core shot bent edge 2014 el dentes still, seesh. I dont care if ur a popular ski group or company trying to back up rivison skis, or make it seem like they care about the ski cummunity, fuck u. How is not giving what im guesing is thoausands of kids there skis, careing about the ski cummunity. I am willing to bet some kids missed there whole season due to this, and that is just emotinaly sad to think about. if the owners of rivision, really shared the same passion as the kids that are on the lyfstyle of shreding whenever is possible, they would not be able to live with them selfs scaming the people of freesking.

Rivision skis X TheBunch equals the illumanati of skiing.haha

people will remmember it as the rivison skis hiest. ima file a fraud report through my cc company and try and get my mula back i guess. and sorry to anyone else that didnt get there skis to :(
May 1 2017 1:45AM
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Sklar
Posts: 8863 - Karma: 31,577
I've been trying diligently to try and get the full story out of Bill and Revision.
He agreed to do an interview with me several weeks ago, but I haven't been able to get it done with many of the same communication issues as the customers and the team have faced. I'm not giving up though.



On another note, has anyone filled out the customer service form they put up and heard a response?
May 1 2017 3:07PM
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partyandBS
Posts: 3333 - Karma: 51,222
SklarOn another note, has anyone filled out the customer service form they put up and heard a response?


Im not sure if its like a third party customer service team or what but i wrote not nice things and didnt get a reply haha.
May 1 2017 7:15PM
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BWalmer
Posts: 9141 - Karma: 12,883
SklarI've been trying diligently to try and get the full story out of Bill and Revision.
He agreed to do an interview with me several weeks ago, but I haven't been able to get it done with many of the same communication issues as the customers and the team have faced. I'm not giving up though.


May 1 2017 7:29PM
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a_burger
Posts: 5206 - Karma: 20,187
partyand_BSIm not sure if its like a third party customer service team


yeah I got the feeling it wasn't actually them and maybe their bank or something trying to clean up this mess

Either way no reply for me either
May 2 2017 7:53AM
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Young_patty
Posts: 3238 - Karma: 36,713
SklarOn another note, has anyone filled out the customer service form they put up and heard a response?


I fille that out the day they sent it to us and haven't heard anything since
May 2 2017 9:05AM
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Pizzaboiii
Posts: 41 - Karma: 113
Did anyone who ordered their revisions off of blind 2 get them?
May 2 2017 2:08PM
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mcnamarskiez
Posts: 692 - Karma: 159
snoggercummunity


LOL
May 2 2017 3:19PM
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Kundera
Posts: 321 - Karma: 3,602
PizzaboiiiDid anyone who ordered their revisions off of blind 2 get them?


From the italian site BLIND 2 ? Yes my friend did a week ago.
May 2 2017 3:22PM
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casual
Posts: 6712 - Karma: 6,746
LimonovFrom the italian site BLIND 2 ? Yes my friend did a week ago.


A WEEK ago?!!

Shit dude. Show him this thread and stop that order pronto.
May 2 2017 9:17PM
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tdollo
Posts: 3735 - Karma: 17,796
casualA WEEK ago?!!

Shit dude. Show him this thread and stop that order pronto.


I think he's saying that his buddy got his skis a week ago
May 2 2017 10:19PM
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casual
Posts: 6712 - Karma: 6,746
Ok cool, my bad
May 2 2017 10:22PM
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theabortionator
Posts: 51263 - Karma: 157,459
SklarI've been trying diligently to try and get the full story out of Bill and Revision.
He agreed to do an interview with me several weeks ago, but I haven't been able to get it done with many of the same communication issues as the customers and the team have faced. I'm not giving up though.



On another note, has anyone filled out the customer service form they put up and heard a response?



So if this doesnt work out can we just write a piece filled with partial truths, ridiculous conspiracies, and more?
May 3 2017 12:06AM
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peterpants
Posts: 260 - Karma: 637
theabortionatorSo if this doesnt work out can we just write a piece filled with partial truths, ridiculous conspiracies, and more?


dood ive been reading this thread for a while and i dont think your input has been helpful or constructive, everybody would want to read that interview, I still havent gotten skis and moved from the address they were getting shipped too (since i expected them 4 months ago) some people just want to know! THE TRUTH IS OUT THERE
May 3 2017 2:16AM
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Sharko
Posts: 2274 - Karma: 4,101
peterpantsdood ive been reading this thread for a while and i dont think your input has been helpful or constructive


Strongly disagree, Abortionator's input made me laugh the most...












...and laughter is the best medicine
May 3 2017 3:38AM
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Kundera
Posts: 321 - Karma: 3,602
casualA WEEK ago?!!

Shit dude. Show him this thread and stop that order pronto.


Ordered two weeks ago, received a week later, he didn't know this thread, just found pretty cheap skis with good reviews.
May 3 2017 4:57AM
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gbola
Posts: 266 - Karma: 737
is anyone here still expecting their skis to come? i filed a claim a while back with my bank and got a temporary loan. just wondering if anyone on this thread is still waiting for skis
May 3 2017 1:35PM
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Pizzaboiii
Posts: 41 - Karma: 113
G-Bolais anyone here still expecting their skis to come? i filed a claim a while back with my bank and got a temporary loan. just wondering if anyone on this thread is still waiting for skis


I got a temporary loan for a bit but they took it back because I waited too long from the purchase date. I don't know what to do anymore
May 3 2017 2:02PM
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Pizzaboiii
Posts: 41 - Karma: 113
LimonovFrom the italian site BLIND 2 ? Yes my friend did a week ago.


Dang :*(
May 3 2017 2:05PM
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a_burger
Posts: 5206 - Karma: 20,187
just got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"
May 3 2017 2:05PM
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gbola
Posts: 266 - Karma: 737
PizzaboiiiI got a temporary loan for a bit but they took it back because I waited too long from the purchase date. I don't know what to do anymore


shit when did you file a claim, I dont want them taking my money back
May 3 2017 2:19PM
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Pizzaboiii
Posts: 41 - Karma: 113
a_burgerjust got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"


I just got the same thing
May 3 2017 3:14PM
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Pizzaboiii
Posts: 41 - Karma: 113
G-Bolashit when did you file a claim, I dont want them taking my money back


Around a month to a month and a half ago
May 3 2017 3:15PM
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partyandBS
Posts: 3333 - Karma: 51,222
a_burgerjust got an email saying that a support ticket was created for my order, linked me to what appears to be a 3rd party site where they will handle my "issue"


PizzaboiiiI just got the same thing


yeah i'm sure everyone got an automated message from them. its for sure through a third party customer service team called freshdesk. they are gonna have their hands full with this one!
May 3 2017 3:29PM
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Young_patty
Posts: 3238 - Karma: 36,713
PizzaboiiiI just got the same thing


What s coincidence I also just got the same email
May 3 2017 3:41PM
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