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So Saga, you have done it again...

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JAHBRADOR
Posts: 3002 - Karma: 16,941
So i ordered a new jacket and pants from Saga in September time. All of it was in stock so it was all fine. I got my confirmation that my stuff was ready to ship. I got confirmation that my stuff had shipped. Yesterday, however, I got told that my order had been canceled my Saga in between US and Canada.

I emailed them asking why and they said that they had to cancel my order as they "Have a temporary shortage in our inventory forcing us to backorder a few items."

I asked my self two questions:

1. How could i have got through the whole process of ordering to the point that my non existent goods were actually being shipped without being told that they didn't actually have them in stock.

2. WTF did they send?! (I got a tracking number and everything)

So what they are saying is, I can wait till start of December and get a free gift pack. Get this right, the 'gift pack' includes. 4 beanies, 4 face tubes and 2 balaclavas. (tanner hall, engage) WHY THE FUCK WOULD I WANT FUCKING 4 BEANIES and 4 FACE TUBES AND 2 BALACLAVAS?! FOR THAT MUCH JUST GIVE ME A FUCKING HOODY.

But for real, im not a spoiled little bitch so i dont actually care when my outerwear comes and i dont care if it comes with 20 hoodys, 100000 hats and whatnot, i'd rather it came with nothing. Even though im skiing on saturday - end of May and am in desperate need of a new jacket I understand that when you are processing that amount of orders at one time, things can go wrong. I just wanted to vent on here. NOTHING LIKE A GOOD INTERWEBS RANT.

LULZ PEACE.
Nov 14 2012 4:38AM
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Skiingsnow
Posts: 1567 - Karma: 797
surely obvious sarcasm was obvious? i was just taking the piss out of all the kids having a go at saga
Nov 19 2012 12:38AM
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CrotchKiller
Posts: 9037 - Karma: 6,940
Lol k
Nov 19 2012 12:31PM
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Peach.
Posts: 3879 - Karma: 933
Oh my god let this thread die.
Nov 19 2012 12:32PM
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ski.cats
Posts: 577 - Karma: 352
can we quit bickering and get this thread back on track- shitting on fd
Nov 19 2012 1:59PM
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CrotchKiller
Posts: 9037 - Karma: 6,940
LOL k
Nov 19 2012 8:38PM
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Ski_The_E
Posts: 1036 - Karma: 944
I suggest we just let this thread die. If you want a thread for shitting on fd then make it.
Nov 19 2012 8:44PM
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Parrish
Posts: 8695 - Karma: 1,007
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Nov 19 2012 8:47PM
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CrotchKiller
Posts: 9037 - Karma: 6,940
I am Rambo
Nov 19 2012 8:49PM
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Cult_Leader
Posts: 413 - Karma: 40
Ya guys this isn't First Drop, Cut Saga a break because of there superior quality and how indie they are. K? Oh and I hate First Drop, Saga is superior, I know this by never buying anything from either of them.
Nov 20 2012 2:13AM
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Parrish
Posts: 8695 - Karma: 1,007
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Nov 20 2012 2:35AM
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Toaster-Tony
Posts: 3531 - Karma: 5,850
Posts like this is one of the reasons I love NS.
Nov 20 2012 2:48AM
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jksl
Posts: 12726 - Karma: 737
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how does that logo not look like a penis to you? you're the most delusional of all FD lovers, you're the white knight of FD
Nov 20 2012 12:39PM
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jksl
Posts: 12726 - Karma: 737
damn it

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so many penises
Nov 20 2012 12:40PM
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Huck_Norris
Posts: 11487 - Karma: 18,627
Hey man, you can't blame that on Saga.  You were an ass long before they assumed anything. 
Nov 20 2012 12:44PM
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Peach.
Posts: 3879 - Karma: 933
THIS THREAD.
KILL IT WITH FIRE.
Nov 20 2012 12:44PM
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speedin
Posts: 731 - Karma: 131
So what does this mean if I want to purchase the anomie jacket? It says its on back order. I don't mind waiting a few weeks, just don't want to wait months.


Nov 20 2012 4:25PM
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Saga.
Posts: 3812 - Karma: 45,323
we anticipate all back order items to be available for shipping by december 1st.
Nov 20 2012 4:37PM
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AcidKneeDrop
Posts: 890 - Karma: 279
I beg to differ, i ordered my saga in june, and had to change it during late october, they handled it very professionally and one day my sagaz just showed up. No tracking order but i liked it that way awesome surprise.. all this happened before my trip to Killington on nov 16 so i was stoked when they showed up, but then i shattered my patella third day skiing and now im out for most of the season so FUCK ALL OF YOU but props for saga
Nov 20 2012 4:49PM
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percs
Posts: 2230 - Karma: 5,791
I got my Saga stuff 3 weeks ago. huh
Nov 20 2012 5:21PM
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remster
Posts: 898 - Karma: 261
Yeah Saga should hire some kids, pay them with a Jacket or some pants or a mean discount to help out
Nov 20 2012 5:32PM
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Saga.
Posts: 3812 - Karma: 45,323
we already do that. but if you have ever seen our warehouse you would know it gets crowded with 5 people in there pulling orders. and the more different hands you get involved in a project like this the more you have to train them how to do it right and more opportunity for mistakes to be made. we try and keep it to a solid group that can work together effectively and efficiently. its not a perfect system but its the one were most happy with currently.
Nov 20 2012 5:36PM
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remster
Posts: 898 - Karma: 261
Nice, good to see something like that happening
Nov 20 2012 5:43PM
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just.a.kid
Posts: 114 - Karma: 217
I have had exactly the same problem as OP, but I had to go thru ticksy, no email to me..
Nov 20 2012 5:57PM
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K-Dot.
Posts: 3703 - Karma: 7,375
wut
Nov 20 2012 6:05PM
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Broook
Posts: 353 - Karma: 46
Im so over of waiting for ticksy replies..
Nov 20 2012 6:23PM
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Broook
Posts: 353 - Karma: 46
dunno where this extra word came from.
Nov 20 2012 6:26PM
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Perrrra
Posts: 5 - Karma: 18
"For your troubles, we would like to offer you a few options to sweeten the deal for your patience and understanding.

We can offer these options, all of which include the round 1 pre-order kit (limited Edition Riding Pullover and Suspenders, Valued at $110), exclusive gift pack and discount code for you to apply toward your next order with us at shop.sagaouterwear.com.

Option 1: Change the color of the jacket/pants in your order to a color we currently have in stock, thus allowing us to ship your order immediately.

Option 2: Wait for your original order to arrive and when it does, you will also receive a gift pack*** and discount code.

Option 3: Remove those items that are currently backordered from your order and we will ship out the rest of your order as is and then you can place a new order for those items when they are available. These orders will also receive a discount code and gift pack."

Hell to the yeeeaaah!
Nov 20 2012 8:03PM
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TRVP_ANGEL
Posts: 12420 - Karma: 114,469
seems like lots of ppl having issues these days with saga 😔😔
Aug 26 2021 5:16PM
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VTshredder69
Posts: 1959 - Karma: -10,120
Love me some Saga. SOrry OP
Aug 26 2021 7:27PM
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STEEZUS_CHRI5T
Posts: 2751 - Karma: 20,876
Saw on another thread Saga is basically out of business? I’ve never worn anything other than Saga, my jackets have never felt so sacred
Aug 27 2021 2:15PM
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asparagus
Posts: 2452 - Karma: 27,816
STEEZUS_CHRI5TSaw on another thread Saga is basically out of business? I’ve never worn anything other than Saga, my jackets have never felt so sacred


Parent company going under and dragging saga with it :(
Aug 28 2021 11:46AM
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