ordered a pair of surface outsiders from the causewell website that surface is teamed up with last friday and I have not been shipped yet. Ive heard they take a while to ship and I was jw if that is true. I have tried calling emailing and dm them on instagram. Anybody experience this?
When I got New Life's a few years ago, I don't think I got a tracking number, or got the wrong tracking number or something like that (I forget exactly, but there was some kind of issue). They were hard to get a hold of, but then they showed up. I don't think I waited a super long time, but I didn't like not knowing what was going on.
That said, they were worth any waiting.
saskskierWhen I got New Life's a few years ago, I don't think I got a tracking number, or got the wrong tracking number or something like that (I forget exactly, but there was some kind of issue). They were hard to get a hold of, but then they showed up. I don't think I waited a super long time, but I didn't like not knowing what was going on.That said, they were worth any waiting.
thats what Im thinking, I have heard they take a while to ship. Their website has no info on what days of the week they ship their orders and ther voicemail box if full. Not to big of a deal Im sure they will come it would just be nice to have a time frame
I have emailed them two or three times in the past with random questions about their skis and they've always responded.
They're probably out skiing.
DeepskierOp is super not chyl
OP has received no confirmation about his shipping which has caused him to think up irrational thoughts and situations in which he will not receive his skis, even though subconsciously he knows they will come. This has manifested into severe anxiety and a need to refresh his email every 5 minutes. The longer he waits the worse his situation becomes until eventually he has a nervous breakdown and loses his sanity.
Other than that OP considers himself to be a pretty "chyl" guy. Some have even referred to him as cool, rad, and one person even went as far as to say "hey! is your core body temperature 0 degrees Kelvin? because you are chill af".
there was a thread a while back about a few people ordering surfaces and never getting them...
jmellberg800OP because you are not chill af".
Super not chyl bro
DeepskierSuper not chyl bro
your callout of not chyl people actually shows how not chyl you are so BAM go sit in your freezer until your chyl
jmellberg800go sit in your freezer
Suuuuper not chyl m8
Yo the same thing happened to me! Ordered outsiders on 2/14 STILL haven't shipped. Also the fact I can't get ahold of them really sketches me out.
endlesspowYo the same thing happened to me! Ordered outsiders on 2/14 STILL haven't shipped. Also the fact I can't get ahold of them really sketches me out.
Do you know for a fact they have not shipped or have they just not arrived? I just emailed them so im crossing my fingers they reply
jmellberg800Do you know for a fact they have not shipped or have they just not arrived? I just emailed them so im crossing my fingers they reply
Yeah they prob won't reply. I emailed them 3 times over the past week and they've not responded yet. Just looking at the status of my order it still says requested as well so I don't think they've shipped.
jmellberg800Do you know for a fact they have not shipped or have they just not arrived? I just emailed them so im crossing my fingers they reply
Yeah they prob won't reply. I emailed them 3 times over the past week and they've not responded yet. Just looking at the status of my order it still says requested as well so I don't think they've shipped.
endlesspowYeah they prob won't reply. I emailed them 3 times over the past week and they've not responded yet. Just looking at the status of my order it still says requested as well so I don't think they've shipped.
well pm me if anything changes otherwise I wil have to do something about it.
Bump, still can not get a hold of them. Does anyone have any info on these guys? are they still in business?
Try sending them dickpicks they should get back to you
weedooTry sending them dickpicks they should get back to you
I sent two of them
Update: I heard from a few people that Surface went out of business. I went to the bank and filed a dispute and will be getting my money back next tuesday or wednesday. If any of you were planning on buying surface skis from their website with causwell and joystick I would strongly advise against it!
supersquidUpdate: I heard from a few people that Surface went out of business. I went to the bank and filed a dispute and will be getting my money back next tuesday or wednesday. If any of you were planning on buying surface skis from their website with causwell and joystick I would strongly advise against it!
Sounds like you heard right. Check out the EU site :
Skora89Sounds like you heard right. Check out the EU site :
I wish their american site would give you some inclination that they were closed. A little unprofessional in my opinion, maybe even borderline. But hey they are going out of business
Agreed. Least you could do for people who are genuinely interested in your product.
you can buy surfaces all over the internet..... Just don't buy them from surface... Evo ebay and even amazon
that is how the chyl people get the super bent skis
http://www.ebay.com/itm/Surface-New-Life-Skis-/201075291366?hash=item2ed10574e6:g:-IMAAOxySoJTUIyb
just gotta keep your eyes peeled for the ones you want
only wanted the outsiders/one lifes cant find any
https://www.amazon.com/Surface-One-Life-Ski-189cm/dp/B00DSZYHAI
one pair left.... your welcome
HAMNATIONhttps://www.amazon.com/Surface-One-Life-Ski-189cm/dp/B00DSZYHAIone pair left.... your welcome
oh shit waddup!
Be me
>break park skis
>need new ones
>order park blanks from Surface's website
>Order has been accepted but hasn't shipped
>Wonder why im still waiting for my skis to ship
>Look on NS for wisdom
>Find this thread
Damn
GreatbumpBe me>break park skis
>need new ones
>order park blanks from Surface's website
>Order has been accepted but hasn't shipped
>Wonder why im still waiting for my skis to ship
>Look on NS for wisdom
>Find this thread
Damn
your skis should ship. surface is back in business now
GreatbumpBe me>break park skis
>need new ones
>order park blanks from Surface's website
>Order has been accepted but hasn't shipped
>Wonder why im still waiting for my skis to ship
>Look on NS for wisdom
>Find this thread
Damn
Don’t worry, surface is back in business. If you ordered this season from the website you should get your skis, not sure how long it takes though
jjdsteezeyour skis should ship. surface is back in business now
Anybody know why they went out and then came back into buisness?
GreatbumpAnybody know why they went out and then came back into buisness?
Not enough people were buying skis for them to be profitable so they took a year off to restructure and then came back this season
I can see why they are having troubles making a profit, their skis are the cheapest I can find coming from a somewhat reliable company.
Bill W from Revision took over shipping operations over @ Surface