Surface skis customer service ?

Posts: 14 - Karma: 52

Aug 10 2015 11:11AM

I ordered a pair of surface skis about a week ago and I still havnt received a tracing number and I have email surface and have received no reply. Has anyone else had this problem?

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tdollo

Posts: 3744 - Karma: 17,997

Aug 10 2015 8:15PM

chill dude its august. they probably dont have many people working at this time of year

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.lencon

Posts: 6753 - Karma: 17,178

Aug 10 2015 8:40PM

I've never got an email back from them. Ever. In any month.

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.[sanhedrin].

Posts: 1649 - Karma: 917

Aug 11 2015 6:57PM

Try mike@surfaceskis.com

Or try a Facebook/Instagram/Twitter message at them.

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Ncaron1018

Posts: 14 - Karma: 52

Aug 12 2015 2:25PM

.lenconI've never got an email back from them. Ever. In any month.

But did you still get your merchandise ? Or did you even order any?

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Ncaron1018

Posts: 14 - Karma: 52

Aug 12 2015 2:25PM

.lenconI've never got an email back from them. Ever. In any month.

But did you still get your merchandise ? Or did you even order any?

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Ncaron1018

Posts: 14 - Karma: 52

Aug 12 2015 2:26PM

Didn't mean to post that twice lol

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.lencon

Posts: 6753 - Karma: 17,178

Aug 12 2015 3:28PM

Ncaron1018But did you still get your merchandise ? Or did you even order any?

I bought my surfaces off evo and i just emailed surface after cause i had a few questions for them. Ive sent probably about 5 emails or so but never heard back from them.

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Surfboard

Posts: 528 - Karma: 397

Aug 13 2015 1:36AM

.[sanhedrin].Try mike@surfaceskis.com

Or try a Facebook/Instagram/Twitter message at them.

.lenconI bought my surfaces off evo and i just emailed surface after cause i had a few questions for them. Ive sent probably about 5 emails or so but never heard back from them.

mike@freeskibrands.com, Always works for me... none of the other ones ever did

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Ncaron1018

Posts: 14 - Karma: 52

Aug 19 2015 11:20AM

Surfboardmike@freeskibrands.com, Always works for me... none of the other ones ever did

So mike@freeskibrands.com works ?

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Surfboard

Posts: 528 - Karma: 397

Aug 19 2015 11:30AM

Yep

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junyawatanabe

Posts: 591 - Karma: 667

Aug 21 2015 8:02PM

Send em a facebook message, it took them a few hours to reply back

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SnipeMobile

Posts: 3 - Karma: 11

Dec 17 2016 11:12AM

Same thing is happening to me. I ordered a pair of skis a week ago and haven't received a tracking number. I sent countless emails and everytime I call the customer service number, it goes to voicemail with no other information.

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SnipeMobile

Posts: 3 - Karma: 11

Dec 17 2016 11:17AM

Did you end up getting your skis?

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