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What is covered by warranty?
Posts: 929
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Karma: 32
I go on websites like armaada with a list of stuff they dont cover, but give me nothing on what is covered by warranty? the only thing they say is manifacturing defect.
The reason i asked this is because i snapped my brand new armada halos off a 10 jump, if even that and when they saw the photos they emailed back and said was due to bad crash or backseat landing witch isnt the fault of the company but a riders error.
Impact damage caused by rocks, stumps, dumpsters, parking lots, rails or any other contact with a surface different than snow.
wouldnt it be under inpact of snow?
Posts: 7936
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Karma: 1,747
Posts: 929
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Karma: 32
I'm asking this queston cause what if it broke due to the error. And anyone notice how companys spend all there time telling us whats not covered and not what is, and if you read companys warranty seems like nothing is actually covered
Also now i have to pay to send my skis in to armada so they can take a closer look and tell me if they will warranty it, witch isnt looking good. thanks armada from ruining my ski season with your new cheap quality skis :D
On another note my friends alpha 2 delamed within 2 days of riding them... My friend snapped his alpha ones, and this other guy alpha 2 delamed so he got halos.
just giving everyone a heads up before you drop 600 dollars on a ski that breaks off a 10 foot jump
Posts: 25443
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Karma: 13,844
Its the same for most companies. If you damage the ski, by sliding rails, nailing a tree, taking a 200 foot drop to flat hardpack, hookeybob in the parking lot, you caused the ski to come apart, not a defect in the manufacturing process. If you really were "Just skiing along" and this happened, theres either a flaw in the way the ski was put together or you hammered it somehow before or during your incident. The stuff a lot of skiers on this site are doing on a seasonal basis is really pushing the limits of a lot of skis durability. Look at a pro's pair of skis after a season (hell, most pros go through skis like candy during the season anyways) for proof of this.
Pay to ship it back, have them look at it. If you're lucky it'll be a flaw in the ski and they'll send you a new one. If you think it might have been from you doing something silly, might just want to save your dollars.
Want a surefire way to avoid warranty issues? Buy used gear. Then if it breaks you care less cause you're out less money and most companies will laugh at you if you try to warranty skis they sold to someone else. Presto, warranty worries gone.
Posts: 329
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Karma: 28
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