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Am I right to be upset about this?

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FutureProof
Posts: 24 - Karma: 10
So I bought a pair of 2011 Salomon Suspects from my local shop. I took a couple years off from skiing when I joined the military, so I was out of the loop when it came to ski tech. The guy who sold them to me is from my home town and I trusted that he would sell me a good pair of skis plus the price was right. Took them out for my first day up at Sugarbush skiing groomers since the park wasn't open yet. After two hours this happened: Click for larger image I'm no ski expert, but I doubt that the sidewall should get a gash like this on the first day. I'm going to try to take them back to the shop and see about getting them replaced. So am I wrong to complain about this? Anybody have a similar experience? How did it go for you?
Dec 19 2010 12:01PM
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a_pla5tic_bag
Posts: 9210 - Karma: 5,357
well, thats suspects for ya.
Dec 19 2010 12:07PM
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I_Am_Mod
Posts: 13214 - Karma: 3,753
nope, this can happen with any pair of skis, its from banging your skis against each other, especially sandwich constructed skis tend to chip if you bang your skis against each other...

from what i can tell it doesn't really require anything, if you really want to, smear some epoxy on it...

maybe if you're lucky your shop will do it for you since they're kinda new, but in theory it isn't their fault, nor is it the manufacturer's fault (from what i can tell) it's just bad luck ...
Dec 19 2010 12:07PM
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I_Am_Mod
Posts: 13214 - Karma: 3,753
how big is your chip ?
Dec 19 2010 12:08PM
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FutureProof
Posts: 24 - Karma: 10
Its an inch. Maybe a bit longer.
Dec 19 2010 12:15PM
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onenerdykid
Posts: 6642 - Karma: 10,567
suspects have edge-blowout issues, not top sheet problems. this unfortunately happens, especially with new skis when your edges are new and sharp. Easily fixed though, just head back to your shop and they should fix that for you.
Dec 19 2010 12:23PM
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MEGAZORD
Posts: 4531 - Karma: -7
Learn to ski better? I dont understand how people are outraged by this. Things like this are DIRECTLY your fault. You bashed one ski into another. They have hardened steel edges. What do you honestly expect to happen?
Dec 19 2010 4:20PM
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FutureProof
Posts: 24 - Karma: 10
Took them to the shop (Alpine Haus, Rocky Hill, CT in case anyone else from the area reads this) and they're throwing some epoxy on it to patch it up for free. Told me it was just cosmetic and wouldn't affect performance. I never meant to sound outraged, although I still don't think my post reads that way. It's true that skis have hardened steel edges and I'm not an expert skier, but I would expect that brand new skis from a reputable company that cost hundreds of dollars would be a bit more resilient. Anyway, skis are getting patched up for free and they said that if it happens again they'll call the Salomon rep for me. Let's hope I have some better luck after this. Thanks for the helpful replies.
Dec 19 2010 5:19PM
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Newschool_Pope
Posts: 2473 - Karma: 267
be happy, every edge chip makes them lighter
Dec 19 2010 5:29PM
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