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eljefeThat's too bad.. I worked at that shop for a long time and I always felt like they were pretty with it..
If you always run the same bindings and go through a lot of skis it might be worth just buying a jig and bit and doing em yourself.
If not that, in my experience, get a T square and mark a line across the whole ski with a sharpie exactly where you want it mounted and then when the tech writes up your tune ticket, make sure to note, 'mount boot sole center at customers marked sharpie line.'
If they can't get it right then, dunno what to tell you.
seanahue.Yea, don't ski em. Is the shop aware of the mistake yet? Or did you only realize once you had the skis back at home?
Best advice I can give is that being patient and respectful goes a long way in these situations, and coming in hot with guns firing will be counterproductive to your argument and eventual goal. Go back to the shop, calmly ask if a manager is available to talk about a recent mismount, calmly explain where the mistake/miscommunication occurred, and see what options they can offer.
Cooler heads always prevail. Good luck.
**This post was edited on Mar 9th 2019 at 1:15:56pm
grantlewis_dntmI took em to the mtn today, (was planning on skiing them right away, that’s why I had them done over night). They didn’t feel so weird, I was running thru chopped pow and hit some jumps and rails and they didn’t feel awful. Honestly, I’d rather not have another set of holes in the skis, so I’ll think I’ll just live with their mistake for now. And I don’t have the time to go back to that shop and tell that what happened. Maybe I’ll try to at least get my money back. Lesson learned. I’ll do it myself next time, or I’ll write it down and draw a line on my skis right where I want it. Man am I tired of this crap
Just called the jokers at Utah Ski and Golf SLC and asked if I could speak to the manager. The man said, yep I'm a manager (I immediately knew tat it was the guy that took my skis in and acted all tough guy about MOST skis having marks) and I explained that my skis weren't mounters where I asked them to be and the guy started yelling over the phone saying IM THE GUY YOU GAVE THE SKIS TO AND YOU TOLD ME 2.5 BACK FROM THE RECOMMENDED LINE NOT CENTER and I told him no dude I told you 2.5 back from true center, and I told you that the marks on the skis are the recommended point and not center. The man continued to blame the mistake on me in a raised voice the entire time. I asked him if he would remount the skis free of charge and yelled asking where id want them this time, and never told me he'd do it free of charge. He kept going back to remind me that I had made the mistake and told him to mount them 2.5 back from recommended. (I also measured the boot line to the ski line and its only 2cm, not even 2.5 smh). Anyways, I think ill bring my skis back in, demand a remount and then on my way out smear a steamy dump on the shop windows. So sick of these guys, PLEASE DO NOT ever go there, these guys are complete jokers. The reviews on their website all say that the people there treated them the same way this manager on the phone treated me. RIP
grantlewis_dntmI’m so frustrated. I just bought a brand new pair of 2019 ON3P Kartel 108’s and I was so excited to ski them late season. I called around to all the local shops to see who could do them overnight. Utah Ski and Golf in SLC told me they’d overnight mount em. I went in, excited to get my skis ready to thrash. Coming from the east coast (shop people aren’t usually very well accustomed to park skis), I was trying to the shop guys what I wanted. The guy behind the counter basically told me that I was an idiot because I said “most ski manufacturers mark the recommended mark points AND true center of the ski” and he told me that ON3P isn’t most ski brands, so they don’t mark those things. I explained to him that the side wall marks are the recommended mount place, NOT true center. I told him I wanted my skis mounted exactly 2.5 behind true center, and the guy said don’t worry, I’ll do whatever you want man. I was excited. I went back the next day to get my skis, and when I got home, I noticed that the bindings looked rather far back on the ski. I put a boot in, and guess where the marks line up. 2.5 BEHIND THE RECOMMENDED MOUNT LINE! I’m pissed because I SPECIFICALLY told the guy, the mark on the sidewall is NOT CENTER. And he mounted them behind the mark!!! I had these skis in mind for a all mountain/park ski, and now I have no idea how these things are going to be. I’ll just go ski them and see how they feel. I’m just so upset with shop techs that don’t listen. This is the second time a tech has messed up my mounting on brand new skis. The last time they buy the screws in too far and separated the base from the ski. I’m starting to think that it would be well worth the risk to start mounting by myself, that way I won’t complain for it getting messed up. What should I do boys???
riverarunsdeepDude i am sorry for your loss. This scares the crap out of me. What binding did you have mounted?
Also you had 108's as your park all mountain? where do you ski?
theabortionatorDon't fucking ski them. Take them right back to the shop and tell them what happened and see what they offer to fix the situation. If you don't care that much than whatever, but if you told them specifically what you wanted and they fucked it up that's on them. Nobody on here is going to be able to fix the situation for you.
I feel like people should put in writing exactly what they want so there's an obvious record of the mount being wrong that they can't argue with. Seems like there are a ton of these threads. But for real, I would go back ASAP because the longer you wait the harder it's going to be to get anywhere with it.
Tell me you at least got the mount for free?
BitcoinDemand a refund and a new set of skis.
Also dont buy fucking ON3Ps - I'd try to get them to cover the cost of the ski because you can really only drill and mount a ski 3 times. But since its some off brand circle jerk ski, you are gonna have a really hard time