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mitchskiAfter skiing brand new Faction CT 3.0s for just 10 days the sidewall has cracked and the top sheet is now separated . I have not skied any boxes or rails making this quite strange. Thoughts on my chances of a warranty replacement?
skidemon22Faction has a two-year warranty from time of purchase, with proof of purchase. Most companies only do one year, 2 if you buy a binding from the same company (Marker/Volkl, Salomon/ Salomon, Look/Rossi, etc). as we don't make our own bindings, we offer two years out the box.
This looks like the top sheet is delaminating, or the heel pieces were (maybe) not mounted properly. Either way, it was probably not your fault. Our Customer service people will be glad to take a look and make sure we get you squared away :)