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Dumb customers

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weedoo
Posts: 650 - Karma: 1,838
So I work at a retail store as a cashier and I'm brining some lady through and she asks if there is a chip reader in the machine. I dont really know what she means so she tells me that the police told her that some guy in my local area is puting this card scanner that takes down different credit card numbers in various credit machines so she asks me again if there is one in there. Annoyed, I tell her that if I did know, I wouldn't have brought you to this till and made you pay with your card. She shakes her head and tells me we should look into that. I guess the point of this thread is to ask you guys your stories about really dumb/weird customers.
Jan 30 2017 5:06PM
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Skiing_guy345
Posts: 53 - Karma: 99
yes one time i was scamming this lady for her credit card and she asked me for a chip reader and i said Pringles or lays?
Jan 30 2017 5:16PM
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weedoo
Posts: 650 - Karma: 1,838
Skiing_guy345yes one time i was scamming this lady for her credit card and she asked me for a chip reader and i said Pringles or lays?


You got me :(
Jan 30 2017 5:19PM
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Rennis_Deynolds
Posts: 2739 - Karma: 19,061
no but one time my mom was afraid that her credit card information would be taken down and used, this asshole said some stupid shit to her and she never went back to that store.
Jan 30 2017 5:23PM
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Titus69
Posts: 9327 - Karma: 17,742
Sounds like you're shitty at good customer service, but the chip things suck.
Jan 30 2017 5:27PM
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.Hugo.
Posts: 17360 - Karma: 28,466
She was talking about the chip reader where you insert your card instead of swiping it you fucking dunce. youre a cashier and you dont even know that? Jesus christ.... shoulda made a "dumb retail employees" thread instead
Jan 30 2017 7:13PM
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saskskier
Posts: 4772 - Karma: 9,984
.Hugo.She was talking about the chip reader where you insert your card instead of swiping it you fucking dunce. youre a cashier and you dont even know that? Jesus christ.... shoulda made a "dumb retail employees" thread instead


So much this.

Up here in Canada, we've largely moved past the chip reader and use tap. Frustrating when I go down to the States and try to use my old card because the stripe nearly worn off. Generally doesn't matter because I can't remember the last time someone swiped my debit or credit card in Canada.
Jan 30 2017 8:15PM
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weedoo
Posts: 650 - Karma: 1,838
Guys she wasnt talking about tap
Jan 30 2017 8:38PM
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weedoo
Posts: 650 - Karma: 1,838
.Hugo.She was talking about the chip reader where you insert your card instead of swiping it you fucking dunce. youre a cashier and you dont even know that? Jesus christ.... shoulda made a "dumb retail employees" thread instead


Bro im talking about an actual piece people would stick into the machine where you would swipe for credit or insert for debit that would actually collect the numbers that were put in there, not the machine itself. Sorry for the confusion. It wasnt tap either
Jan 30 2017 8:47PM
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pimpcat
Posts: 858 - Karma: 321
You sound like more of a janitor caliber employee.
Jan 30 2017 11:13PM
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Mingg
Posts: 13936 - Karma: 48,464
We got a voicemail today from someone who asked "when is it going to snow again at the mountains? It's getting pretty lousy" in a very very condescending tone. LIKE YEAH DUDE LET ME HIT UP MOTHER NATURE AND TELL HER TO MAKE IT SNOW???
Jan 30 2017 11:32PM
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skiguy04
Posts: 1572 - Karma: 1,028
hearing "chip reader machine" and a consecutive 'police' story would make me laugh out loud ... crack up and laugh for sure

no way I could hold it in
Jan 30 2017 11:42PM
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weedoo
Posts: 650 - Karma: 1,838
Titus69Sounds like you're shitty at good customer service, but the chip things suck.


pimpcatYou sound like more of a janitor caliber employee.


I Kinda sound like that in this thread ngl hahah no but i actually care about customers and i wasnt rude to the woman in any way
Jan 30 2017 11:47PM
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Lonely
Posts: 6599 - Karma: 59,644
There actually was a scam like this near me. A store had a vending machine that you could pay with credit. Some guy put this piggy back reader on it so when you inserted your card, the info went to him.
Jan 31 2017 12:11AM
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.Hugo.
Posts: 17360 - Karma: 28,466
weedooBro im talking about an actual piece people would stick into the machine where you would swipe for credit or insert for debit that would actually collect the numbers that were put in there, not the machine itself. Sorry for the confusion. It wasnt tap either


Youre still confused by what she meant
Jan 31 2017 8:34AM
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clorox
Posts: 1728 - Karma: 4,861
Not usually hard to tell if it had a chip reader and instead of just saying idk, you could have tried the card normally and if it didnt work then you probably do and if you dont know where to find it ask your boss.
Jan 31 2017 8:45AM
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supersquid
Posts: 1430 - Karma: 2,545
MinggWe got a voicemail today from someone who asked "when is it going to snow again at the mountains? It's getting pretty lousy" in a very very condescending tone. LIKE YEAH DUDE LET ME HIT UP MOTHER NATURE AND TELL HER TO MAKE IT SNOW???


I work at a rental shop and I constantly get people coming in and complaining about the shitty ski conditions. Like they are expecting me to say "oh shit sorry mam it looks like someone forgot to turn on the powder switch *flips a random light switch* give it a few minutes and youll have 2 feet of snow and bluebird skys"
Jan 31 2017 10:05AM
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Trabek
Posts: 230 - Karma: 368
Worked at a bagel shop in a rich white town. People would complain about any little thing all the time because they had nothing better to do with their miserable lives. I would hardly wear gloves, or only wear one glove and they would always complain to my boss even though I washed my hands a ridiculous amount during the day. (I was used to working in an actual kitchen, no gloves necessary) I'd watch them handle money, touch doors, chairs, shake hands, then proceed to eat their sandwich with unwashed hands...
TL;DR - germaphobes fucking suck and are dumb
Jan 31 2017 2:06PM
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weedoo
Posts: 650 - Karma: 1,838
FKS_HEEL_PIECENot usually hard to tell if it had a chip reader and instead of just saying idk, you could have tried the card normally and if it didnt work then you probably do and if you dont know where to find it ask your boss.


M8 it had nothing to do with the machine itself. I know how it works lmao
Jan 31 2017 2:18PM
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clorox
Posts: 1728 - Karma: 4,861
weedooM8 it had nothing to do with the machine itself. I know how it works lmao


If you knew how it works you'd know where to find it if you used one
Jan 31 2017 7:53PM
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Casey
Posts: 7783 - Karma: 23,455
This happened to me once, exactly sure how. A couple days after I got back from Mexico someone racked up a bunch of fraudulent charges on my debit card at the Mexico City airport. Except that I still had my card. Somehow they made a counterfeit or used the numbers from a transaction I made. Fortunately my bank called me immediately and was like, 'are you spending all your money in Jaurez right now?'
Jan 31 2017 7:59PM
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Titus69
Posts: 9327 - Karma: 17,742
weedooI Kinda sound like that in this thread ngl hahah no but i actually care about customers and i wasnt rude to the woman in any way


Lol I got told over the phone a few weeks into being a cashier (dream job) that I had bad customer service. It was super crowded and a lady called to look up some item, she overheard my manager telling me we didn't have it without even looking. The head manager got her to shut up, people are actually pieces of shit in the real world I realized. They take shit so serious when it doesn't matter and get pissed off at you. It's actually comical.
Jan 31 2017 10:24PM
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JAHpow
Posts: 7282 - Karma: 17,161
There were a lot of morons when I worked at gander...but one guy is still stuck in my head.

He asked for glock "extended" mags, I told him we didn't have any (and we didn't). He went to the mag aisle and found his extended mags, came back and insulted me and told me I provided bad customer service. He leaves. I go in the back to find that he sent his glock in to be serviced and it turns out to be a compact which he didn't specify to me. So the "extended" mags he was looking for were just standard capacity.
Fuck that guy.

And why the hell would he buy mags for a handgun he just sent in??
Feb 1 2017 1:12AM
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weedoo
Posts: 650 - Karma: 1,838
JAHpowThere were a lot of morons when I worked at gander...but one guy is still stuck in my head.

He asked for glock "extended" mags, I told him we didn't have any (and we didn't). He went to the mag aisle and found his extended mags, came back and insulted me and told me I provided bad customer service. He leaves. I go in the back to find that he sent his glock in to be serviced and it turns out to be a compact which he didn't specify to me. So the "extended" mags he was looking for were just standard capacity.
Fuck that guy.

And why the hell would he buy mags for a handgun he just sent in??

Dude working at a gun store must be pretty cool though but no matter where you go, even a store like that, you can bump into some pretty interesting people i guess
Feb 1 2017 1:25AM
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Casey
Posts: 7783 - Karma: 23,455
weedooDude working at a gun store must be pretty cool though but no matter where you go, even a store like that, you can bump into some pretty interesting people i guess


It would be cool, except every asshole customer you have to put up with is also armed. In this case the customer is always right
Feb 1 2017 10:37AM
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weedoo
Posts: 650 - Karma: 1,838
CaseyIt would be cool, except every asshole customer you have to put up with is also armed. In this case the customer is always right


No kidding
Feb 1 2017 10:52AM
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LukasSchroeder
Posts: 1460 - Karma: 2,683
i work a breakfast and lunch restaurant. the only odd request i can think of was recently one person asked my friend for their bottled nestle iced tea to be microwaved, and another person at the same table asked for an espresso shot in a soup bowl. anything else hasn't been significant enough to remember
Feb 1 2017 7:08PM
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Titus69
Posts: 9327 - Karma: 17,742
LukasSchroederi work a breakfast and lunch restaurant. the only odd request i can think of was recently one person asked my friend for their bottled nestle iced tea to be microwaved, and another person at the same table asked for an espresso shot in a soup bowl. anything else hasn't been significant enough to remember


jesus i thought putching ketchup on eggs was weird
Feb 1 2017 10:10PM
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weedoo
Posts: 650 - Karma: 1,838
LukasSchroederi work a breakfast and lunch restaurant. the only odd request i can think of was recently one person asked my friend for their bottled nestle iced tea to be microwaved, and another person at the same table asked for an espresso shot in a soup bowl. anything else hasn't been significant enough to remember


Wtf
Feb 1 2017 10:14PM
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FishChowder
Posts: 244 - Karma: 221

This is a sign from one of my customer's houses. I crossed out her name. Stay in school, kids
Feb 2 2017 9:17AM
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No.Quarter
Posts: 5257 - Karma: 16,956
I used to work in a grocery store in high school. I was learning how to use the registers one day with another cashier on the other register to help me and a mentally handicapped bagger. The older cashier left for the bathroom while I was checking out a customer and they were already pretty grumpy about how slow i took to punch in all their produce when all of the sudden the bagger just stops bagging and starts growling and hyperventilating about how he doesn't want to do this anymore throws some peaches on the ground and starts pacing in circles. The customer looks at me and says "well? What are you going to do about this?cant you control your bag boy you idiot". My supervisor wasn't there the other cashier wasn't there, customer service was gone, it was just me getting yelled at because as a 17 year old highschooler didn't know what to do when a severely handicapped 30 year old had a breakdown.
Feb 2 2017 2:34PM
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Not_Good
Posts: 208 - Karma: 763
No.QuarterI used to work in a grocery store in high school. I was learning how to use the registers one day with another cashier on the other register to help me and a mentally handicapped bagger. The older cashier left for the bathroom while I was checking out a customer and they were already pretty grumpy about how slow i took to punch in all their produce when all of the sudden the bagger just stops bagging and starts growling and hyperventilating about how he doesn't want to do this anymore throws some peaches on the ground and starts pacing in circles. The customer looks at me and says "well? What are you going to do about this?cant you control your bag boy you idiot". My supervisor wasn't there the other cashier wasn't there, customer service was gone, it was just me getting yelled at because as a 17 year old highschooler didn't know what to do when a severely handicapped 30 year old had a breakdown.


Fuck me I might up and quit right there. Working at a grocery store is pretty easy, but getting stranded in front of a line of upset customers is terrifying.
Feb 2 2017 3:10PM
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Titus69
Posts: 9327 - Karma: 17,742
No.QuarterI used to work in a grocery store in high school. I was learning how to use the registers one day with another cashier on the other register to help me and a mentally handicapped bagger. The older cashier left for the bathroom while I was checking out a customer and they were already pretty grumpy about how slow i took to punch in all their produce when all of the sudden the bagger just stops bagging and starts growling and hyperventilating about how he doesn't want to do this anymore throws some peaches on the ground and starts pacing in circles. The customer looks at me and says "well? What are you going to do about this?cant you control your bag boy you idiot". My supervisor wasn't there the other cashier wasn't there, customer service was gone, it was just me getting yelled at because as a 17 year old highschooler didn't know what to do when a severely handicapped 30 year old had a breakdown.




I love working the register, you get to see the pieces of shit in the world and I just laugh at them as they leave pissed off a 20 year old cashier didnt satisfy their shopping experience.
Register broke on me during heavy lines around christmas, halfway thru checking out the hot daughter left by her mom and the scanner stops working and the computer gets all fucky. The daughter just looked at me as a I actively got my managers to help and goes "is this gonna take long" or some shit like that, she even was pissed I had to enter her birth date for her fucking cold medicine. Mom comes back in after daughter calls her, screams in my managers face as he turns around expecting nothing but calm customers even he was like "what did you say to me? while she bitched about how she shopped for an hour and cant even buy her shit now while the register next to me was clear of people. She didnt wanna take another 5 minutes to redo it and said we werent worth her business and stormed out while 10 customers laughed at her. She also claimed her car got hit by 3 "unattended" carts outside which isnt our problem since we dont own the parking lot, plus my manager had already come inside with the "unattended" carts like 10 minutes before she even went to her car.
Feb 2 2017 6:25PM
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