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Ordering from Armada

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Cotter
Posts: 2546 - Karma: 850
i wasnt really sure where to put this thread but i thought this might be the best place

i ordered an armada hoodie from the armada canadian website
on feb 1st it was supposedly shipped and was supposed to arrive feb 7th it has almost been a week since it was supposed to comein and whenever i check the tracking order with fed ex it says the order has been initiated, i have contacted both fresh sports ltd (the store it was shipped from) and armada them selves and both stopped replying. what should i do? Has this happened to anyone else?
Feb 13 2012 5:09PM
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holytoast
Posts: 683 - Karma: 301
Never has happened to me. I have ordered a total of 2 sweatshirts and one jacket and they came fairly quick.
Feb 13 2012 6:11PM
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Cotter
Posts: 2546 - Karma: 850
i emailed fed ex and they replied with tracking information that showed nothing
Feb 13 2012 6:43PM
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pghjibber
Posts: 1298 - Karma: 329
you're not ordering from armada when you order on their website...

the closest armada dealer to your house is the one that processes and ships your order

it takes time for their system to track down who has what you ordered in stock, and for it to leave their shop

next time order from backcountry.com or someone if you need something sent to you in a pinch
Feb 13 2012 10:09PM
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Cotter
Posts: 2546 - Karma: 850
thanks alot, +K
Feb 14 2012 2:17PM
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.nasty
Posts: 10581 - Karma: 11,091
this. it's run through a company called Shopatron. awesome way for shop's to get products sold.
Feb 14 2012 3:00PM
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Cotter
Posts: 2546 - Karma: 850
k well the shop said theyd send out another one today but they still havent sent a tracking order.
Feb 14 2012 6:03PM
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Cotter
Posts: 2546 - Karma: 850
they stopped replying my emails...
Feb 15 2012 2:30PM
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mattskie
Posts: 79 - Karma: 34
I ordered poles on in janurary. they shipped on the 2nd. I still haven't gotten them, I'm about to call my bank and file a claim for a refund. they lost my support fo life
Feb 15 2012 2:40PM
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mattskie
Posts: 79 - Karma: 34
oh and they stopped responding to my emails as well
Feb 15 2012 2:41PM
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freshie
Posts: 61 - Karma: 15

Daze - I thought we got you all sorted out?

Mattskie - Was your order from within Canada?

Feb 15 2012 7:45PM
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Parks.
Posts: 5612 - Karma: 1,093
Call dem?
Feb 15 2012 8:03PM
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mattskie
Posts: 79 - Karma: 34
No it was in the US
Feb 15 2012 8:56PM
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va7kpt
Posts: 56 - Karma: 10
You should just call up Armada, and tell them everything that has happened. They're usually pretty easy going guys, and would get something sorted out for you..
Feb 24 2012 12:10AM
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