I really don't like doing this, but I've been emailing them for over a month now with no reply. I've tried different email addresses just to get some sort of response. I'm a 24yo student, I'm poor as shit. I need my fucking $63.00 back.
So I ordered a sweatshirt, realized it was the wrong size, so I ordered another in a different size. Returned the wrong size in late July.
On July 26th they said my order was "cancelled". I emailed them back to say there must be a misunderstanding, the order already got to me and I've returned it.
Then it turns into 3 unreturned emails.
I sent you an e-mail August 2nd regarding my order being cancelled. I don't really get how it could be cancelled when i already received and returned the item. My account has not been credited yet and it was returned almost a month ago. The amount is $63.00, order #-----. It was a Large Seaside Pullover in Heather.
I did not receive a reply from my previous e-mail. What is the status of crediting my account?
It has been another two weeks and I still haven't received a reply about the status of crediting my account. It has been over a month now since the sweatshirt was returned. I would expect better customer service from you as a company. I support what you guys are doing and love everything I've bought from you in the past, but this is changing my mind. Not returning emails for over a month is unacceptable.
Please credit my account for the $63.00
Hopefully I will get a response from this email address. Read the emails below regarding my issue. I'd like this taken care of as soon as possible.
So wtf? I'd love to keep supporting a dope company, but this is unacceptable.