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March, 2024

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My bases cracked in half

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J_MAC
Posts: 572 - Karma: 127
So... I got these brand spanking new atomic skis about a month ago, the atomic punx. About 2 weeks into using them i was riding park all day hitting the jump line. When I went to take them off to take a chill inside, I noticed to my horror that there were huge cracks in both my skis. On one there where 2 cracks running along each edge and on the other one HUGE crack just running down the side. Well, my question is: WHAT THE FUCK atomic? What is happening to my skis. I brought them into the shop and they said that the skis are done for theres no fixing them and that they are not warantied since ive done rails on them. Hey Jossi Wells, do your atomic skis break 2 weeks after they hook you up? I would doubt it. Does anyone out there on NS know of some way i could arrange with atomic to hook me up with a fresh functional pair of skis, cuz well its kinda hard to ride comp in skis as fucked up as mine. Any help/suggestions would be greatly apreciated

I have a link of some pics of my bases cuz i dont rlly know how to post them directly on the forum

https://newschoolers.com/ns/content/pictures/member_id/143739/

thanks to anyone who can help me :)
Mar 17 2011 10:32AM
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PON3
Posts: 3817 - Karma: 783
see why i dont ride rails
Mar 17 2011 10:36AM
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BenWhit
Posts: 4654 - Karma: 3,256
this seems more like a manufacturing defect than anything, not normal wear and tear from park skiing. contact atomic directly, they might be able to do something.
Mar 17 2011 10:37AM
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x-mann
Posts: 59 - Karma: 143
Click for larger imageClick for larger imageClick for larger imageClick for larger imageClick for larger image
Mar 17 2011 10:41AM
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J_MAC
Posts: 572 - Karma: 127
thanks x-mann
Mar 17 2011 10:49AM
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Whatsonboss
Posts: 391 - Karma: 10
That's definitely not wear and tear, that's a joke being on both skis aswell. Get hold of atomic directly and send them those pics aswell as a receipt of when you bought them
Mar 17 2011 10:53AM
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blatt
Posts: 5584 - Karma: 3,097
It happened in not one ski but 2. Definately Atomic's fault. If you got them from a store, go or call the store and try to do the warranty through them, it's a lot easier.
Mar 17 2011 11:09AM
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J_MAC
Posts: 572 - Karma: 127
i tried to go back to the store i bought them already but they said that since there are small kinks in the edge from hitting rails that the waranty is void. Which basically means they suspect the damage to the base is from hitting rails. Unbelievable in order to fuck up my skis like that i would have to 50/50 railslide 2 samurai swords for fuck sake
Mar 17 2011 11:17AM
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Whatsonboss
Posts: 391 - Karma: 10
Crappy shops say shit like that cause they don't want the hassle. Doubt they benefit out of it so just call atomic direct
Mar 17 2011 12:16PM
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rudager
Posts: 11332 - Karma: 4,597
Don't go through the shop with a warranty, contact Atomic directly, you get much better results. I broke a pair of Thugs back in the day, brought them to the shop, they said they would ship them, but just stored them in the back.

It's always better to get a second opinion on the damage, especially from the manufacturer.
Mar 17 2011 1:42PM
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TijmenDal
Posts: 4849 - Karma: 1,295
Those are 100% under warranty still. It'd be fucking bs if you wouldn't get new ones. It's 100% a manufacturing fault.
Good luck man!
Mar 17 2011 1:49PM
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dylan.r.1080
Posts: 161 - Karma: 10
or because they don't want to get stuck with shipping cost
Mar 17 2011 1:50PM
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pigglywiggly
Posts: 4482 - Karma: 305
Screw that store do it yourself. Get atomics email and send one with the pictures included
Mar 17 2011 1:53PM
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Bittner
Posts: 3675 - Karma: 1,573
You think thats bad?
Im now going to be on my 3rd pair of liberty lte's this year because of them snapping behind the left foot. At least liberty is legit with their warranties.
Mar 17 2011 5:13PM
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blatt
Posts: 5584 - Karma: 3,097
That's fucked up. If a ski is designed to hit rails, then the warranty should cover rail-related damage. Try atomic, they are a bigger company though so they may have shitty customer service
Mar 17 2011 6:39PM
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DADDYlongLEGS
Posts: 1574 - Karma: 47
nobody does that
Mar 17 2011 7:06PM
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