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March, 2024

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Full Tilt's broke

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bluegavin269
Posts: 1335 - Karma: 21

i bought brand new Twall hot doggers 2 weeks ago and yesterday was my first day on them and the top buckle snapped completely off, the loops that hold the buckle on broke in half and I am honestly really pissed off that that happened, especially on my first day. I haven't got the chance to call customer service because im in school and it happened yesterday. Do you think they will replace this part and if they do would it be cheaper to just buy the part instead of shipping it to them and waiting the 4-6 weeks like normal repairs are.

Mar 7 2011 9:32AM
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No_Dub
Posts: 3357 - Karma: 294
pics?
Mar 7 2011 9:37AM
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bluegavin269
Posts: 1335 - Karma: 21
will when i get home, if you have FT's look and the top buckle and there is a loop that goes over the silver bar attached to the rachet thing and that part snapped in half. will put up pics later when i get home
Mar 7 2011 9:40AM
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No_Dub
Posts: 3357 - Karma: 294
so you broke your upper cable?
Mar 7 2011 9:42AM
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bluegavin269
Posts: 1335 - Karma: 21
not the cable, where the buckle is attached to the rachet
Mar 7 2011 9:45AM
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No_Dub
Posts: 3357 - Karma: 294
i know where you are talking but i am absolutely lost.
Mar 7 2011 9:47AM
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bluegavin269
Posts: 1335 - Karma: 21

will you be on around 3:30-4:00 ish

thats when i can post the pics of it

Mar 7 2011 9:51AM
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BWalmer
Posts: 9141 - Karma: 12,883
He broke the plastic buckle (I've done it a few times), like the actual buckle part. I've had it happen and I was still able to get the cable to loop around the buckle and work (it's just a pain in the ass to get it to latch). I'd just buy a new one (and if you have the cash, spring for the aluminium one...they're stronger), it's much easier than trying to deal with getting a new one.
Mar 7 2011 10:00AM
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bluegavin269
Posts: 1335 - Karma: 21
i broke it to where the only part left on the boot is the little thing you push down for the rachetand the thing that is sitting on the buckle has no possible way to go back on the boot
Mar 7 2011 10:04AM
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No_Dub
Posts: 3357 - Karma: 294
now i understand
Mar 7 2011 10:12AM
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bluegavin269
Posts: 1335 - Karma: 21
hah yeahh so do you think its worth it to get it warrantied if they will do it or just buy the part
Mar 7 2011 10:14AM
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BWalmer
Posts: 9141 - Karma: 12,883
I'm not sure that they'll warranty it (although since it broke on its very first use they might). Also, for future reference, when tightening your boots, start on the lowest setting and work your way up to where you want it by tightening one buckle at a time (I start with the top buckle, then the middle, then the lower), in increments until they fit the way you want it (I know this seems kinda beginner...but I see several people that just leave the buckle in the same spot and try and force the buckle down...which leads to them breaking the buckle and then complaining...plus, they'll fit better this way because you can get them exactly where you want them, when you want them there instead of just kinda guessing).
Mar 7 2011 10:22AM
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No_Dub
Posts: 3357 - Karma: 294
fact
Mar 7 2011 10:26AM
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bluegavin269
Posts: 1335 - Karma: 21
yeah i do it that way too it was just a rail that happened to snap it off
Mar 7 2011 10:27AM
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c4t_l0ver
Posts: 5485 - Karma: 810
ive broken my buckle thingys off 2 times in the same week. stoking up on buckles.
Mar 7 2011 10:40AM
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BWalmer
Posts: 9141 - Karma: 12,883
Yeah, just get new ones then. Plastic buckles break, it's just the way it is, while it's annoying, it happens (especially when it's cold out, the cold makes the plastic brittle and break easier). Like I said, if you can, get the aluminium buckles, they're much more durable.
Mar 7 2011 11:10AM
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AKilness
Posts: 364 - Karma: 246
on FT's, or any three buckle design similar to them you should buckle the mid first. makes it much easier to to get the others and it sets the heel back in the pocket right away.
Mar 7 2011 11:22AM
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.RYAN66
Posts: 5381 - Karma: 235
really you should always do this on FTs because it sets the buckles the right way if not you will cause unneeded wear on the buckles trying to get them in the right spot. on other three piece boots it is a good idea but not as necessary as full tilts.
Mar 7 2011 12:00PM
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BWalmer
Posts: 9141 - Karma: 12,883
I do, basically I use the top buckle to take the tension off the rest of the buckles, then tighten the middle buckle to the tightness I want, then re-tighten the top and bottom...sorry if my first statement was confusing.
Mar 7 2011 12:01PM
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chubby3
Posts: 165 - Karma: 1,227
I just broke my third buckle two days ago. The first two i got through warranty cause they were kinda new but now im gonna have to buy them. I got the aluminium ones for the replacement and there still going good. Great boots but the only bad thing about them is the weak buckles.
Mar 7 2011 12:12PM
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.RYAN66
Posts: 5381 - Karma: 235
it was pretty clear but i just wanted to share what my bootfitter told me when i was trying on full tilts.
Mar 7 2011 1:12PM
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bluegavin269
Posts: 1335 - Karma: 21
full tilt replaced part for free 7-10 day shipping, really nice of them

/thread
Mar 7 2011 4:02PM
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Crispy.
Posts: 6102 - Karma: 7,626
Bluegavin, you stole my stickers.
Mar 7 2011 5:03PM
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wazzucrewskier
Posts: 2269 - Karma: 151
just from working in a shop i can tell you that is a very common problem with full tilts.  their buckles are very prone to breaking.  if i owned full tilts i would probably buy at least one replacement top middle and bottom aluminum buckle just in case i had one break on a trip or something.  it sucks, but it is just one of those things you will have to deal with if you get full tilts.  and im not trying to bash their stuff, im just saying they have been known to break
Mar 7 2011 5:24PM
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BenWhit
Posts: 4654 - Karma: 3,256
i came into this thread thinking that FullTilt had gone broke.
Mar 7 2011 5:29PM
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