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4FRNT's Warranty

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Justo8484
Posts: 3905 - Karma: 204
OK i was in killy in march, skiied the msp's and loved em, so i bought a pair, it was the last pair fred's had. i get em home and look at em closer and i realized that the graphics are different on the two skis. that i dont really care about though. what is the problem is that the one ski has tons of big bubbles in the topsheet and a dent in the base. haskel said that 4FRNT wont warranty this, and that he had sent several pairs back for this already and they just got sent back to him. if i am correct, back when the skis first came out, they had what was probably the most lenient warranty in the industry, and now today when i checked their website about the warranty, it basically covers nothing unless the skis snap in half or delam. is anybody else having problems like this? i mean its not a huge deal to have the bubbles, but i am just wondering about the whole warranty issue, because from a customer standpoint, i think its poor business to say one thing and then go and change the warranty midseason. any ideas?
Apr 30 2004 10:23PM
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estaked
Posts: 7388 - Karma: 79
if i were u send em a e-mail see what they say and send pics.
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Apr 30 2004 10:28PM
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strode
Posts: 7549 - Karma: 14
yeah i remember their warranty said nothing about rails a while ago, and now damage from rails is specifically not warrantied. oh well it's not like they're gonna break anytime soon



-Strode



Abba Zabba, you my only friend
Apr 30 2004 10:41PM
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Justo8484
Posts: 3905 - Karma: 204
yeah thats not my point, i'm sure a little defect in the appearance of the topsheet isnt gonna be the end of the ski, i'm just saying that its poor business to change something like that on your customers withouth any notice
Apr 30 2004 10:44PM
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skitheslopes
Posts: 864 - Karma: 9
dude no warrenty cover rails, cause you could go and be doing urban rails and have them snap on the stairs or something, its not the skis fault its yours but most warrenties dont even cover jumps and stuff like that 4frnt does so 4frnt is the safest choice.




come on fghwagads, i say a come on fghwagads!
Apr 30 2004 11:08PM
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wrenegade
Posts: 6631 - Karma: 41
i dont know man, bubbles in the topsheet? that sounds like a defect to me. id email your case to 4frnt and see what they can do. unless you have treated your skis like shit they should cover that shit id imagine.





wow good observation! You are officaily the new ns genious. You can pick up your award after I shove it up your ass. - Phrosty
May 1 2004 12:07AM
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RyanFratua
Posts: 345 - Karma: 10
the first day i skied my msps they were awesome- but at the end of the day i looked at the top sheet and it was chippping like crazy. i heard that they may have changed that on the new msp though.
May 1 2004 12:36AM
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kjfreerider
Posts: 2495 - Karma: 14
bubbles on the top sheet is a factory defect u should beable to get them warrentied no problem. and just for the record most companies dont cover skis snapping ither



Member Since 2003-01-15
Member Number 13501
dont get it twisted
May 1 2004 1:49AM
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bigairhuckster3
Posts: 1050 - Karma: 15
i could be wrong on this but from what i heard from a guy at mammoth, 4frnt says that they have two year warrenty right? well this guy told me that after 1 year they'll replace them and give you new pair. however in the second year of riding them, if you break em, they will only give a new pair to you at wholesale price which last year was 375 or so. that might be an ok deal but he said he wasnt sure if they actually gave you a pair for the first year cause he heard of people haveing to pay the wholesale in the first year of riding them.



'Ski Patrol has no problem with us being here, as long as they dont know about it!'- Chris Colins
May 1 2004 8:40AM
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skitheslopes
Posts: 864 - Karma: 9
4frnt is still the best choice, my friends topsheet on his 1080's on the 3rd day using them came completely off. salomon didnt warrent them, they just said hey were to rich to do that so go away cause we dont care a bout you petty freeskiers. man i hate salomon





come on fghwagads, i say a come on fghwagads!
May 1 2004 9:08AM
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SkierDave
Posts: 435 - Karma: 10
yeah unless the bubbles com from you smackin a rock or hittin your base on somethin hella hard, my common sense tells me that bubbles in the topsheet is a bad thing. means that there's air in their, meaning that part of the topsheet is very weak, allowing the topsheet to crack and chip off easier at minimal impact, thus exposing the wood core, wood core gets water in it 'thats snow for all us dumbasses :)' rots the wood core, water can make the wood core expand and weaken. complicated process, may be long or short, but it all falls into place. I think you should be gettin warranty from the info. i've been told.
www.BottleCapProductions.com
info@bottlecapproductions.com

PROHIBITED to be released spring of 2004
we are about pure riding enjoyment!
May 1 2004 12:03PM
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Justo8484
Posts: 3905 - Karma: 204
actually when they first came out, their warranty said nothing about not covering damage from rails, and i havent even skiied on the skis yet by the way, i just noticed the bubbles when i got em home. and in their warranty now, its specifically says something about not covering indentations in the topsheet or base. i really would like to know if anyone else has this problem, cause if its more than just me, it would be much easier to have something done about it
May 1 2004 6:20PM
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hoodratz47
Posts: 11992 - Karma: 9,212
it seems that all these companies that are meant for the freeskier at hand , are now screwin them ovver. im not here to bitch, but how 4frnt changed its polices.. well i guess sturembrez wants his new porche....



----------------
Freezy's opinon on emo.......
I'm not into 29 year old guys singing whiny love songs to whiny 14 year old girls.

Not my taste.


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Freezy's opion on emo...
I'm not into 29 year old guys singing whiny love songs to whiny 14 year old girls.

Not my taste.
May 1 2004 6:31PM
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D-40
Posts: 6050 - Karma: 100
sturembrez?
May 1 2004 6:33PM
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hoodratz47
Posts: 11992 - Karma: 9,212
hey, you should know by now i am not the best writer...


_________________

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Freezy's opinon on emo.......
I'm not into 29 year old guys singing whiny love songs to whiny 14 year old girls.

Not my taste.
May 1 2004 6:35PM
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skitheslopes
Posts: 864 - Karma: 9
well go and try to find a better warrenty.... cause you cant.




come on fghwagads, i say a come on fghwagads!
May 1 2004 7:15PM
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apestead
Posts: 1861 - Karma: 28
hey, fuck you fag, sterbenz is not out to screw people over, 4 frnts goal is for the rider, they arent out to fuck people over, they are the most down company out there, so dont talk shit, you probably ride fisher or something fag like that i bet
Hell yahh. im up in the motha fucka
May 1 2004 7:32PM
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hoodratz47
Posts: 11992 - Karma: 9,212
oh my goddd.!!! hes not meant to screw you over. nhn nhh nh n hn h nhhh nhhh.. if you could insult me without useing the words fag and fuck id send you 10 dollers. shit... and i dont think he is screwing people over. i was exagerating.. shit.. you need to lay off that crack pipe...


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Freezy's opinon on emo.......
I'm not into 29 year old guys singing whiny love songs to whiny 14 year old girls.

Not my taste.
May 1 2004 8:03PM
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SkierDave
Posts: 435 - Karma: 10
well it's not something to kid about, those guys are givin their blood sweat and tears to make enough money to live and have a lil free cash, if he wanted a porsche he'd get the biggest sponsors like freakin Target and K2 or somethin that onws half of america
www.BottleCapProductions.com
info@bottlecapproductions.com

PROHIBITED to be released spring of 2004
we are about pure riding enjoyment!
May 1 2004 11:31PM
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D-40
Posts: 6050 - Karma: 100
haha k2 owns half america
May 1 2004 11:38PM
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apestead
Posts: 1861 - Karma: 28
k2 is a whore
Hell yahh. im up in the motha fucka
May 2 2004 12:22AM
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Justo8484
Posts: 3905 - Karma: 204
still no one else experiencing this problem? i figured if other people had this same problem, they might realize somethin isnt right here and do somethin about it
May 2 2004 1:57AM
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vantownloc
Posts: 2279 - Karma: 12
^^ dude you continue to 'wow' me with your incredibly well written posts. if you have a GF then i feel sorry for her.
May 2 2004 1:59AM
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SkierDave
Posts: 435 - Karma: 10
k2 owning half of america was a little exaggeration, but i work at a shop and they told us all the stuff k2 owns, and its quite a bit. huge companies you and i haven't even heard of and then somemore

www.BottleCapProductions.com
info@bottlecapproductions.com

PROHIBITED to be released summer of 2004
we are about pure riding enjoyment!
May 2 2004 12:01PM
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hoodratz47
Posts: 11992 - Karma: 9,212
salomon owns half of the universe....


_________________

+++++++-

----------------
Freezy's opinon on emo.......
I'm not into 29 year old guys singing whiny love songs to whiny 14 year old girls.

Not my taste.
May 2 2004 12:22PM
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dirty_dreb
Posts: 2659 - Karma: 19
they will and should warrenty it. happened to my friends armadas, and he got them warrentied.. The topsheet is not supposed to do thata
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mark d
May 2 2004 12:33PM
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Justo8484
Posts: 3905 - Karma: 204
i realize its not supposed to do that. and i'm talkin about 4frnt changing their warranty here, which is a bunch of crap. and to whoever said i have well written posts, no, its in no way good english or grammar or whatever, its just that the majority of the kids on here are like 13 and dont know how to make coherent sentences
May 2 2004 3:29PM
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Freestylindude
Posts: 1141 - Karma: 10
that sucks.
Is Wayne Brady gonna hafta choke a bitch?
May 2 2004 3:31PM
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apestead
Posts: 1861 - Karma: 28
as it turns out^^^^^armada and 4 frnt are not the same company! im sorry if this is a shock to you, so you cannot compare the two!
Hell yahh. im up in the motha fucka
May 2 2004 3:32PM
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smuggs
Posts: 6561 - Karma: 1,373
whoever said u cant beat 4frnts warranty is wrong line by far probably has the best warranty.

there's a reason its called snowboarding......it's snowing!!!
-dumbass xgames anouncer

now the only thing to make my life complete is to turn ur face into a toilet seat.....im gonna piss on it.
May 2 2004 3:44PM
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bigairhuckster3
Posts: 1050 - Karma: 15
apestead, if companies are the same you cant compare them, if they are different then you can compare them. why would you compare something that is the same.



'Ski Patrol has no problem with us being here, as long as they dont know about it!'- Chris Colins
May 2 2004 5:10PM
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uglysnowgirl
Posts: 581 - Karma: 15
^ they aren't the same dumbass
May 2 2004 6:58PM
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mattwalker
Posts: 5063 - Karma: 2,478
4FRNT will not replace skis due to -'...scratches, chips, cosmetic blemishes or indentations on the topsheet, sidewalls, edges or bases...'

(when you think about it a cosmetic blemish can be even as small as a fingerprint... you dont need skis warrentied over something that small, that doesnt affect the ski's performance...)

To my knowledge, this warrenty page has been up and stayed the same since the skis were shipped out last fall. So it's NOT like 4FRNT is saying one thing, sending the skis out, then changing their word. They are making a good ski, at a good price with a good warrenty. (you said yourself, that you loved the ski, i bet you still love them, because its the same ski, just the topsheet changed.)

You have to realize that all skis will wear down, some faster than others, this is unavoidable. I have had other brands of skis, where the tips break and fall off, snapped skis in half, edges fall off...etc. Little bumps on the topsheet are not that bad... my 4FRNTS are the only ski i have ever had make it through the whole season. From start to finish i never had to use another ski, i could still go use mine today after 100+ days on snow with rails and jumps everyday... that is a damn durable ski.

If the bubbles or indents are just little ones in the topsheet, then they arent harming the performance of the ski at all, so why would you need them replaced?

4FRNT is a good company, distributing a great ski, and they ARENT not doing anything to cheat or screw their customers...


4FRNT.

Sidewinder Sports.

i try to avoid my parents as much possible, i just live in their house, theyre fucken losers - Lateralis
May 3 2004 12:14AM
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Barmski
Posts: 4342 - Karma: 811
^ and YOU HAVE TO REALIZE how bias your opinion is being sponsored by them. I mean seriously dude you make good points but everythin you say is gonna come out bias. As for the situation justin the rule should be this ' every ski company manufacter is not on the customers side when it comes to shit like this, they are just gonna to come up with the best possible solution that suites them-which is just the way skiing works in the industry of freeskiing'
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May 4 2004 3:00PM
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Justo8484
Posts: 3905 - Karma: 204
actually, i wanna kill this whole thread. after seeing this thread, a rep from 4FRNT took the time to look up my profile, get my email, and email me about my problem here. apparently haskel had been giving me some false info; he only sent one pair back with the same problem as mine, and they were warrantied. so no josh, 4FRNT isnt just out to make money, they really do care about satisfying their customers. and its not the visual stuff i am worried about with the skis, its the fact that bubbles in the topsheet weaken its construction. 4FRNT has been very quick to respond to any emails i sent them, and i will continue to support what they are doing. fred's freeride on the other hand, well, now i know why someone, i think anthony, made a thread a while back about boycotting them. he's just out to make money.
May 4 2004 3:08PM
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Insomniac
Posts: 2816 - Karma: 185
^YEAH!
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Way to many people have Lat in their sig.

(NSS)
May 4 2004 3:24PM
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SkierDave
Posts: 435 - Karma: 10
yeah, excactly there, k2 salomon, rossi, all those dogs dont have, or more so, won't make the time for us. or you'd get your skis back 'maybe' in a month from what ive read. way to support the ones supporting us

www.BottleCapProductions.com
info@bottlecapproductions.com

PROHIBITED to be released summer of 2004
we are about pure riding enjoyment!
May 4 2004 4:45PM
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mattwalker
Posts: 5063 - Karma: 2,478
dude, i am not biased beacuse i am sponsored, i have always had the same views as in the post above... bottom line, skis cant/shouldnt be replaced because of topsheet blemishes... every company would go out of buisness, because every ski would have to be replaced. Next time you get a ski, look at it, dont matter what company, there WILL be a blemish or a nick or a scratch... 95% of skiers dont notice or even bother to look for them, but they are there, and that is the point, it doesnt affect the performance of the ski at all...


4FRNT.

Sidewinder Sports.

i try to avoid my parents as much possible, i just live in their house, theyre fucken losers - Lateralis
May 4 2004 4:49PM
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