First and foremost this is not a hate thread against Salomon. I appreciate what they do for the skiing community and the preformance in some of their skiing products.
If any Salomon Representative could please contact me in regards to a warranty on a pair of suspects it would be highly appreciated. The reason I'm making a form post about this is 4 or more months a go there was a thread about Salomon suspects and their warranty. Basically I bought the pair of skis and after they had broke sent them
in for warranty from my local ski shop. When they got them back they
said that Salomon stated they would not be replacing the skis under
warranty. I had a pair of the 08-09s that did this:
In the thread that was created I was told to contact either of the two Salomon reps who posted (One being the International Team Manager) because both stated the ski should've been warrantied on the spot. So I contacted the International Team Manager and he was very polite and nice in the first message and I gave him all of the info requested, the only problem being I haven't heard back from him. I sent two or three more messages requesting an update as I understand he is probably busy and may have not initially had time to reply, but havent had any reply so far (this being over the span of the past few months). So if its possible to talk to any other representatives about the warranty it would be appreciated.
Also if anyone knows any other reps to contact or ways to go about this your feedback would be appreciated! Thanks for your time!