So I sent these Armada ARV's, brand new, from Michigan to California. They had clear plastic slip cover over each ski, then clear tape around both of them to hold them together. Then I put a bunch of plastic bags for cushioning, and put them into a brown ski box that fit perfectly. I taped this box accordingly.
When they arrived they looked like this....
Over where the damage was, there was a big hole, and new carboard taped by a Fedex employee.
The kid who received the skis filed a claim and was denied. I tried to file a claim but the lady said it doesn't matter who does the claim. Although I have not talked directly to the claims department. If the claims department further denies my request, I will most likely try a lawsuit, but does anyone know if a lawsuit against such a big company is even realistic to win?