So I get my normal monthly email from verizon telling me how much my bill is. Its normally around 90 bucks for my phone and my dads. This month it says I have a balance of 573 dollars. My phone talking habits haven't changed from month to month so I thought maybe I was using the data plan on my phone when I thought I was using wifi. Nope, data charges were only 6 bucks. So I look at my phone bill. I was charged for most of my IN calls. Some of them were over an hour long with my girlfriend. So I call verizon and the guy looks at the bill and takes off all my in calls that I got charged for which was like 250 dollars. I'm like, theres no way I went that much over my bill still. He says sorry thats all he sees wrong and I hang up. So I go and I add up every minute on my bill thats not nights and weekends or IN. It comes to a grand total of 343 minutes. My plan is 700 shared with my dad who only used about 200. I haven't even checked to see if his calls were as fucked up as mine.
All I can figure is that they were taking my offpeak/IN minutes and using them towards my 700. So now I have to call them back and explain to them how they're retarded. What really gets me the most is that since its a computer doing this stuff it had to have been a conscious decision by someone to make it so it would inaccurately calculate bills sometimes.
A quick word on blocking ads
It looks like you are using an ad blocker. That's okay. Who doesn't? But without advertising revenue, we can't keep making this site awesome. Click the link below for instructions on disabling adblock.
