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Revision Messed Up

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Jcamotts
Posts: 156 - Karma: 2,584
So, back in September I was looking around for a new pair of skis for this season. After hours of searching, someone recommended revision skis. They look sick so I got them for a sick deal during the pre-sale. There was only one slight issue, the skis ship date was "mid November" although that was kinda annoying I knew I wouldn't be skiing at all between now and that time. Fast foward almost 3 months and I still havent heard from them, so I sent them an email regarding the shipping. They said that they would contact me in the next week for an Update. They sent another email a few days later saying they ran into some issues during production. "Due to some quality inconsistencies, we made the decision to rebuild a good portion of our skis". At that time I was like "ok, well I would rather wait 2-3 more weeks for solid skis then get low-quality skis now". They also said they would send another email in about a week for a new ETA. I got the email this morning and they said the new shipping date would be THE FIRST WEEK OF JANUARY. Thats almost have way into the ski season. I'm disappointed because the skis looked so fun but theres no way im waiting that long.


But thats not all, they also gave me (and all other customers) a $100 coupon to there website. Sure I appreciate them going out of there way to do that because they definitely feel bad abut this whole situation, but $100 is not gonna keep me waiting around for another month and a half. So, what do you guys think. Are any of you guys in the same Boat as Me?
Could this issue possibly be the end of revision?
Nov 26 2016 10:17AM
3099 745
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kingsskier
Posts: 6212 - Karma: 2,101
freshiesbrahHow professional of you, I'm so impressed. Guess Armada doesn't care if you run around doing this kind of thing?

The guy's an asshole, but abusing him isn't going to fix the situation. It'll probably make it even worse. Do you really think receiving this kind of communication is going to make him feel like he should do anything to rectify what's happened?


What Revision and Bill are doing and did was way more unprpfessional than an email that was probably not even read.
Also, the ski industry is not built on skiers being professional in a business sense, polite or sophisticated.
May 28 2017 10:27AM
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gravel
Posts: 5479 - Karma: 41,493
loganimlachSuck my dick.


hahaha legend
May 28 2017 11:00AM
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Jibberino
Posts: 2088 - Karma: 1,333
loganimlachNo arguments here, that email was super unprofessional and completely unprovoked as I don't really have chips in this pot. But adhering to "professionalism" is something that I, personally, haven't found useful since my time in the oil and gas industry, long before the ski industry. Sure, sometimes you spout off and get pecker slapped, but I've found that everyone, from your piers to CEOs of multinational corporations, appreciate being genuine over cloaking your personality in some flaccid facade and call it being "professional". So with that being said....

Suck my dick.


I love you.
May 28 2017 11:13PM
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aroge
Posts: 19 - Karma: 32
Not adding anything new here but thought I would chip in - same boat as many, pre-ordered Talismans in August, eventually asked for a refund around December, was told it had been processed, still nothing. Used a currency card to pay for them to avoid shitty exchange rates from £ to $ so it's proving difficult to dispute the charge. Pretty much accepting it as $380 down the drain. If anyone has any advice it would be appreciated.
May 29 2017 5:01PM
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.Hugo.
Posts: 17360 - Karma: 28,469
Anyone that lives near this guy and hasnt gone to comfront him os a chicken shit. Seriously get together with friends and beat this fuckers ass if youre too big of a pussy to do it yourself. Fuck i wish he lived in mn
May 29 2017 5:30PM
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snowfinder
Posts: 2717 - Karma: 32,924
-DanAnd you didn't trash them. Nothing wrong here. Great thread really. I'm just super opinionated on the related topic of supporting core brands. Glad you decided to take a chance with one. When you get the skis you'll have a blast.


Just would like a follow up to said comment.
May 30 2017 8:41AM
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Kolbalt7
Posts: 55 - Karma: 74
Fred_BearAnyone that lives near this guy and hasnt gone to comfront him os a chicken shit. Seriously get together with friends and beat this fuckers ass if youre too big of a pussy to do it yourself. Fuck i wish he lived in mn


Norma with would disagree, but this guy needs some sense knocked into him
May 30 2017 8:58AM
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Rparr
Posts: 5352 - Karma: 42,173
Fred_BearAnyone that lives near this guy and hasnt gone to comfront him os a chicken shit. Seriously get together with friends and beat this fuckers ass if youre too big of a pussy to do it yourself. Fuck i wish he lived in mn


Fuck I would gladly do it for you guys if I lived anywhere close to him. Nothing better than a beatdown for justice.
May 30 2017 9:17AM
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Titus69
Posts: 9327 - Karma: 17,742
I wonder how much money total this fuck got and ran with. Just still in shock that nobody seems to know this guy personally enough to know wtf is going on with him.
May 30 2017 10:43AM
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hi_vis360
Posts: 4617 - Karma: 45,407
Fred_BearAnyone that lives near this guy and hasnt gone to comfront him os a chicken shit. Seriously get together with friends and beat this fuckers ass if youre too big of a pussy to do it yourself. Fuck i wish he lived in mn


RparrFuck I would gladly do it for you guys if I lived anywhere close to him. Nothing better than a beatdown for justice.


damn you guys are badass
May 30 2017 12:57PM
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Skates_skis
Posts: 210 - Karma: 681
How about we use this as an excuse for an NS meet up, we could all meet at his house give him a beat down in the name of justice then caravan to Hood, Mammoth, or Squaw? What do y'all think?
May 31 2017 1:20PM
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Kolbalt7
Posts: 55 - Karma: 74
Skates_skisHow about we use this as an excuse for an NS meet up, we could all meet at his house give him a beat down in the name of justice then caravan to Hood, Mammoth, or Squaw? What do y'all think?


I'd be down if I had skis to ski on...
May 31 2017 2:46PM
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WildEuro99
Posts: 48 - Karma: 45
Skates_skisHow about we use this as an excuse for an NS meet up, we could all meet at his house give him a beat down in the name of justice then caravan to Hood, Mammoth, or Squaw? What do y'all think?


I join if you pay me the trip from Spain
May 31 2017 7:22PM
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tcurle
Posts: 1247 - Karma: 5,182
loganimlachNo arguments here, that email was super unprofessional and completely unprovoked as I don't really have chips in this pot. But adhering to "professionalism" is something that I, personally, haven't found useful since my time in the oil and gas industry, long before the ski industry. Sure, sometimes you spout off and get pecker slapped, but I've found that everyone, from your piers to CEOs of multinational corporations, appreciate being genuine over cloaking your personality in some flaccid facade and call it being "professional". So with that being said....

Suck my dick.


fuck yes
Jun 1 2017 12:12AM
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gbola
Posts: 266 - Karma: 737
heading to denver area tomorrow, i know it's earlier in the thread, but what's revision's address? and what should i do to their property
Jun 1 2017 12:57PM
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Titus69
Posts: 9327 - Karma: 17,742
G-Bolaheading to denver area tomorrow, i know it's earlier in the thread, but what's revision's address? and what should i do to their property


Rent an excavator and go to town
Jun 1 2017 1:43PM
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kingsskier
Posts: 6212 - Karma: 2,101
G-Bolaheading to denver area tomorrow, i know it's earlier in the thread, but what's revision's address? and what should i do to their property


Seriously, walk in there with a go pro or something and call them out. Have the names of the people who posted here saying they dont have their preorders refunded or fulfilled and be a huge ass hole until they throw you out. Then post that shit all over.
Then rent the excavator and go to town.
Jun 1 2017 2:18PM
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N-Easterner
Posts: 15 - Karma: 18
https://www.bbb.org/denver/business-reviews/ski-equipment-wholesale-and-manufacturers/revision-skis-inc-in-littleton-co-90249054

https://www.ftccomplaintassistant.gov/?utm_source=takeaction#&panel1-1


Also, the attorney general office of the state you are from will take complaints.


With so many complaints about Revision I'm not sure why they aren't piling up for a class action suit.
Jun 1 2017 2:56PM
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CaveManSam
Posts: 10 - Karma: 37
arogeNot adding anything new here but thought I would chip in - same boat as many, pre-ordered Talismans in August, eventually asked for a refund around December, was told it had been processed, still nothing. Used a currency card to pay for them to avoid shitty exchange rates from £ to $ so it's proving difficult to dispute the charge. Pretty much accepting it as $380 down the drain. If anyone has any advice it would be appreciated.


I would recommend reaching out to your bank/card company and asking if you can still issue a charge-back on your account. However, because it's been so long, they may have trouble finding the transaction (I ran into this problem when getting my refund back around mid-March but it got sorted out).

Also, if your bank is able to find the transaction and issue a charge-back, Revision might try to hit you with some "It's been past 120 days so you can't legally get your money back" spiel that is complete bullshit.

But yeah, contact the people who handle your money and you might still have a chance at getting it back
Jun 1 2017 6:39PM
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leprechaunsissy
Posts: 645 - Karma: 237
loganimlach*peers


I was wearing my grammar police hat and scrolling back for the original post; you beat me to it.
Jun 2 2017 4:03AM
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willysworld
Posts: 2116 - Karma: 5,482
Mingggo change your tampon


go do a shitty backflip off a 2 foot jump while changing your tampon !! That would be really impressive
Jun 2 2017 9:03AM
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Shewlur...
Posts: 5046 - Karma: 940
to echo a lot of other people in this thread, i have no idea why nothing has been done about this yet. also where's that expose, NS?
Jun 2 2017 10:30AM
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SofaKingSick
Posts: 8908 - Karma: 57,394
Shewlur...to echo a lot of other people in this thread, i have no idea why nothing has been done about this yet. also where's that expose, NS?


nothing has been done about this because nothing has been done about this

who do you think is going to spend the time and money doing something? you think some lawyer was going to hear about this and come produce a class action lawsuit against some shitty fly-by-night ski company? or do you think one of the boned customers is going to add expensive and time-consuming legal action over a pair of skis into their already packed work and lifestyle?

people have shit to do. the proactive customers have done what they can through their bank and gone back to living their lives. i don't know who or what you expect to be putting time and money into this
Jun 2 2017 11:51AM
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Mingg
Posts: 13936 - Karma: 48,465
ozzywronggo do a shitty backflip off a 2 foot jump while changing your tampon !! That would be really impressive


dO a ShItTy BaCkFlip
Jun 2 2017 2:14PM
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Static
Posts: 8491 - Karma: 4,059
SofaKingSicknothing has been done about this because nothing has been done about this

who do you think is going to spend the time and money doing something? you think some lawyer was going to hear about this and come produce a class action lawsuit against some shitty fly-by-night ski company? or do you think one of the boned customers is going to add expensive and time-consuming legal action over a pair of skis into their already packed work and lifestyle?

people have shit to do. the proactive customers have done what they can through their bank and gone back to living their lives. i don't know who or what you expect to be putting time and money into this


it's the perfect crime
Jun 2 2017 4:13PM
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hot.pocket
Posts: 4197 - Karma: 10,366
ozzywronggo do a shitty backflip off a 2 foot jump while changing your tampon !! That would be really impressive


You're really bad at this.
Jun 2 2017 5:06PM
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Shewlur...
Posts: 5046 - Karma: 940
SofaKingSicknothing has been done about this because nothing has been done about this

who do you think is going to spend the time and money doing something? you think some lawyer was going to hear about this and come produce a class action lawsuit against some shitty fly-by-night ski company? or do you think one of the boned customers is going to add expensive and time-consuming legal action over a pair of skis into their already packed work and lifestyle?

people have shit to do. the proactive customers have done what they can through their bank and gone back to living their lives. i don't know who or what you expect to be putting time and money into this


meh, even if legitimate legal action isn't taken i would think that pressure within the ski community would force them to do something. revision has some pretty prominent riders, one of which was in an edit on the front page of newschoolers (the jiberish edit). lots of other people in the ski industry know this Bill scumbag - has no one close to him reached out to figure out what the fuck is going on? I guess at this stage in the game it might be too late but it amazes me that there hasn't been any formal (or informal) backlash from those directly associated with Revision or those close to Bill
Jun 3 2017 5:50PM
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Titus69
Posts: 9327 - Karma: 17,742
Shewlur...meh, even if legitimate legal action isn't taken i would think that pressure within the ski community would force them to do something. revision has some pretty prominent riders, one of which was in an edit on the front page of newschoolers (the jiberish edit). lots of other people in the ski industry know this Bill scumbag - has no one close to him reached out to figure out what the fuck is going on? I guess at this stage in the game it might be too late but it amazes me that there hasn't been any formal (or informal) backlash from those directly associated with Revision or those close to Bill


Exactly what I've been wondering, he's a ski company owner in Colorado, I think other ski company owners, reps, or athletes would know him too and be in frequent contact. He pay people to stay quiet? Lol
Jun 3 2017 10:44PM
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Sklar
Posts: 8863 - Karma: 31,577
Titus69Exactly what I've been wondering, he's a ski company owner in Colorado, I think other ski company owners, reps, or athletes would know him too and be in frequent contact. He pay people to stay quiet? Lol


He stopped answering my calls and texts, and deleted his personal Facebook and Instagram
Jun 4 2017 1:35AM
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Titus69
Posts: 9327 - Karma: 17,742
SklarHe stopped answering my calls and texts, and deleted his personal Facebook and Instagram


All I needed to hear, fuck him.
Jun 4 2017 8:22AM
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Static
Posts: 8491 - Karma: 4,059
Titus69Exactly what I've been wondering, he's a ski company owner in Colorado,


The main dude lives around Grand Rapids, MI. There was a Colorado partner or rep also named Bill. The Colorado address is just a mail box store (like po boxes).

Lets go to his house see if we can catch him in person and get some answers. NS, you wanna throw down for a couple plane tickets and hotel rooms for an exclusive story?
Jun 4 2017 11:20AM
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gbola
Posts: 266 - Karma: 737
StaticThe main dude lives around Grand Rapids, MI


doing a cross country trip and currently in nebraska, should be in grand rapids on wednesday. i know the exact city is Portage, MI. is a brick through the window too harsh?
Jun 4 2017 2:49PM
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gbola
Posts: 266 - Karma: 737
if someone gives me the address i could be able to stop by
Jun 4 2017 2:50PM
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gaper-raper
Posts: 598 - Karma: 2,602
why is this taking so long to get resolved? Feels like Jiblife will be released before Revision deals with its customers.
Jun 4 2017 7:01PM
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BWalmer
Posts: 9141 - Karma: 12,883
gaper-raperwhy is this taking so long to get resolved? Feels like Jiblife will be released before Revision deals with its customers.


Hate to say it, but it probably never will be resolved...
Jun 4 2017 7:18PM
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Shoey-Ski
Posts: 1649 - Karma: 6,190
BWalmerHate to say it, but it probably never will be resolved...


I feel like some lawyer should be in on this, I mean if I was a lawyer I would take the case, you would definitely win and make some $$$
Jun 4 2017 7:21PM
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VanMelle
Posts: 1277 - Karma: 1,140
StaticThe main dude lives around Grand Rapids, MI. There was a Colorado partner or rep also named Bill. The Colorado address is just a mail box store (like po boxes).

Lets go to his house see if we can catch him in person and get some answers. NS, you wanna throw down for a couple plane tickets and hotel rooms for an exclusive story?


Close but not exactly true, as they do not live in Colorado.

I hate seeing this happen to everyone involved, including myself as I have had zero contact back from anyone at Revison as well.

Hoping for the best and everyone gets their gear at the very least, considering I personally backed them for so long.
Jun 4 2017 7:26PM
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RudyGarmisch
Posts: 25443 - Karma: 13,844
SklarHe stopped answering my calls and texts, and deleted his personal Facebook and Instagram


And the story isn't dropped because...?

This is a 24 page thread thats basically been on the front page of Ski Gabber for a few months. People are rightfully pissed the fuck of and this is somehow not newschool skiing news? All for NS media and journalists, but this seems like something everyone would be chomping at the bit to report on, especially where we are now. In June. June.
Jun 4 2017 11:10PM
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.lencon
Posts: 6753 - Karma: 17,178
RudyGarmischAnd the story isn't dropped because...?

This is a 24 page thread thats basically been on the front page of Ski Gabber for a few months. People are rightfully pissed the fuck of and this is somehow not newschool skiing news? All for NS media and journalists, but this seems like something everyone would be chomping at the bit to report on, especially where we are now. In June. June.


Tru.
Jun 4 2017 11:20PM
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Sklar
Posts: 8863 - Karma: 31,577
RudyGarmischAnd the story isn't dropped because...?

This is a 24 page thread thats basically been on the front page of Ski Gabber for a few months. People are rightfully pissed the fuck of and this is somehow not newschool skiing news? All for NS media and journalists, but this seems like something everyone would be chomping at the bit to report on, especially where we are now. In June. June.


It hasn't dropped because I have a full time job, and a life, both of which are not related to Newschoolers.
I wasn't assigned this by Twig or Doug. I'm trying to write this story because I think it needs to be done by someone, and obviously no one else has stepped up to the plate. At this rate, there's a good chance I won't even get paid to write what will end up being a 1,000-3,000 word story, but that's not the point.
Newschoolers has an open content system, you can write the article if you want.
If I'm going to write it, I'm going to take my time, and do it to my standards, especially if I'm not getting paid to do it.
Jun 5 2017 12:57AM
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Shoey-Ski
Posts: 1649 - Karma: 6,190
SklarIt hasn't dropped because I have a full time job, and a life, both of which are not related to Newschoolers.
I wasn't assigned this by Twig or Doug. I'm trying to write this story because I think it needs to be done by someone, and obviously no one else has stepped up to the plate. At this rate, there's a good chance I won't even get paid to write what will end up being a 1,000-3,000 word story, but that's not the point.
Newschoolers has an open content system, you can write the article if you want.
If I'm going to write it, I'm going to take my time, and do it to my standards, especially if I'm not getting paid to do it.

Wrecked,

But honestly we need to let Sklar do his job and get the research done first to write the article, I mean I'm sure he could write an article based on this thread but it would basically be a summary of everything we have already read on here... I'm sure a good article requires background research etc and if bills not responding its kind of hard to get that
Jun 5 2017 1:13PM
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Titus69
Posts: 9327 - Karma: 17,742
I drink a lot of Gatorade for someone who doesn't work out or exercise (often)
Jun 5 2017 1:44PM
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Titus69
Posts: 9327 - Karma: 17,742
Titus69I drink a lot of Gatorade for someone who doesn't work out or exercise (often)


When you're in the wrong thread
Jun 5 2017 1:44PM
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TheSmokinL
Posts: 496 - Karma: 1,613
RudyGarmischAnd the story isn't dropped because...?

This is a 24 page thread thats basically been on the front page of Ski Gabber for a few months. People are rightfully pissed the fuck of and this is somehow not newschool skiing news? All for NS media and journalists, but this seems like something everyone would be chomping at the bit to report on, especially where we are now. In June. June.


Def agreeing with this.

And adding this : If NS admins are busy, anyone can write an article and it would be really cool to see a nice segment from someone who was personally wronged by revision. Maybe talk about the steps you had to take to get your money back so others who aren't informed of the thread can get that info from the article. There are WAY too many kids who got screwed here and $300-400 is no pocket change. Besides, get a decent article up about thoughts and opinions, maybe link this thread, throw a poll on it, and let people comment. This is the kinda thing that you want to show up on Facebook so no one gets wronged again when "pre-orders" occur again. Seriously any of you guys who ordered and dealt with the constant delayed email messages could write an article. Just post a link on this thread if you submit it... and, ya know, make sure you spell check.
Jun 5 2017 2:39PM
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TheSmokinL
Posts: 496 - Karma: 1,613
TheSmokinLSeriously any of you guys who ordered and dealt with the constant delayed email messages could write an article.


When I reference the email messages I mean the times you tried to contact them & the poor responses you got. Just to show how much effort you put into the situation and all the consideration you made before writing the article.
Jun 5 2017 2:43PM
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Mingg
Posts: 13936 - Karma: 48,465
TheSmokinLDef agreeing with this.

And adding this : If NS admins are busy, anyone can write an article and it would be really cool to see a nice segment from someone who was personally wronged by revision. Maybe talk about the steps you had to take to get your money back so others who aren't informed of the thread can get that info from the article. There are WAY too many kids who got screwed here and $300-400 is no pocket change. Besides, get a decent article up about thoughts and opinions, maybe link this thread, throw a poll on it, and let people comment. This is the kinda thing that you want to show up on Facebook so no one gets wronged again when "pre-orders" occur again. Seriously any of you guys who ordered and dealt with the constant delayed email messages could write an article. Just post a link on this thread if you submit it... and, ya know, make sure you spell check.


I think what you guys have in mind in terms of an article and what Sklar has in mind are different. I definitely don't disagree with you here. Someone should put the word out. But I think Sklar's approach involved getting answers from Revision so people knew what was going on on Revision's side of things. Or at least that's my interpretation of what's up. I don't know. Don't yell at me.
Jun 5 2017 5:03PM
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Shewlur...
Posts: 5046 - Karma: 940
lol I think its safe to assume that if revision isn't responding to the people they owe money to, they sure as hell won't be responding to any inquiries from the NS journalism team
Jun 5 2017 5:07PM
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gbola
Posts: 266 - Karma: 737
anyone else looking to write an article pm me, i want to help
Jun 6 2017 12:12AM
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Randy_Quench
Posts: 5447 - Karma: 4,342
SklarIt hasn't dropped because I have a full time job, and a life, both of which are not related to Newschoolers.
I wasn't assigned this by Twig or Doug. I'm trying to write this story because I think it needs to be done by someone, and obviously no one else has stepped up to the plate. At this rate, there's a good chance I won't even get paid to write what will end up being a 1,000-3,000 word story, but that's not the point.
Newschoolers has an open content system, you can write the article if you want.
If I'm going to write it, I'm going to take my time, and do it to my standards, especially if I'm not getting paid to do it.


While I totally understand where you are coming from with being busy with a full time job and life outside of NS not allowing you the proper time to create this piece, I'm kind of disappointed you are bringing money into the equation. I realize you said "but that's not the point" in regards to getting paid, but then you went on to mention money again at the end of your comment. If you are passionate about journalism and the the sport of skiing I would assume this story would be personal enough to warrant money not being an excuse. Especially considering the magnitude of the story is likely to provide some decent exposure (in comparison to other ski "news").

I don't want you to take this the wrong way, I really do appreciate you going out of your way to deliver quality content ESPECIALLY on your own dime. I also realize this isn't something that can just be created overnight (but let's not forget this has gone on for months). So maybe I'm directing this comment towards the wrong person. Maybe it's NS at fault for not putting more efforts into getting this piece created? What makes you say "at this rate there's a good chance I wont even get paid."? I would assume that of all the articles for NS to pay out, one of this scope would definitely be compensated. Bishop, chime in here will ya. The people want answers.
Jun 6 2017 10:40AM
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Titus69
Posts: 9327 - Karma: 17,742
Shewlur...lol I think its safe to assume that if revision isn't responding to the people they owe money to, they sure as hell won't be responding to any inquiries from the NS journalism team


We gotta get Vice to cover this story
Jun 6 2017 11:08AM
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