KravtZIts a non efficient government office....the vast majorities of workers in dmv's I have been into don't give even the slightest shit about their job
S.J.WThey don't need to provide good service, nor fast service. You need to get your license and whatever else you do at a DMV so you have to put up with their shitty service.
The counter argument to this is that they should privatise DMV's and allow free market to dictate how they operate. Which could either be a good or bad thing on how you look at it.