I say wait. those guys are legit. I've been to their store before in CB and they are dedicated. The only problem is the summer hours are diffrent then online posted hours. Not sure what they are this season casue Im not living it that area this summer. Last year it seem like weekends.
Heres their Phone # 970-349-6664 Try agiain. If voicemail comes on leave a message. They do call back atleast when I've tried.
Even if you have to wait a little longer, I would be very surprised if they didnt make this right.