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March, 2024

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Bug Reports

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CheddarJack
Posts: 5203 - Karma: 7,380
I figured it wouldn't be a bad idea to have a thread for everyone to post any minor bugs/issues on the site that they have found. This way people can talk/bitch about them or help each other out if it isn't a problem with the site.
I apologize if this is a repost.

To start it off,

Whenever I type a comment on a picture/video/news/etc, each character I type or each time I press delete/backspace, the text box grows by one line's worth. So by the time I'm ready to press submit, I have to scroll way down the page to find the submit button.
I'm on Chrome and a Mac if that affects it.

Anyone else?
Apr 9 2013 11:00PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
soulskierhttps://www.newschoolers.com/member/Rennis-Deynolds.238601/Profile

I don't know if it's through some wierd glitch or what, but this user has been able to continue posting all over this website ...please fix it


Definitely a bug.
Mar 1 2017 11:42AM
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cornholio
Posts: 3952 - Karma: 3,057
maybe just me but if i go to "my threads -> created threads" it dont work right, just takes me back to regular my threads

chrome browser on windows, nerds
Mar 1 2017 10:54PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
cornholiomaybe just me but if i go to "my threads -> created threads" it dont work right, just takes me back to regular my threads

chrome browser on windows, nerds


Were totally overhauling this right now. See if it corrects itself by tomorrow and if not then please repost.

Thanks for the browser/OS combo. Most issues are nearly impossible to track down without this.
Mar 2 2017 3:50PM
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J_BISCHOF
Posts: 2082 - Karma: 1,449
Mr.BishopWere totally overhauling this right now. See if it corrects itself by tomorrow and if not then please repost.

Thanks for the browser/OS combo. Most issues are nearly impossible to track down without this.


still an issue for me.

Clicking into my threads>created threads shows nothing. But if I click through my profile it shows all my threads.

Ability to edit still there, but I can not delete threads for sale items I have sold.
Mar 5 2017 3:02PM
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cornholio
Posts: 3952 - Karma: 3,057
Mr.BishopWere totally overhauling this right now. See if it corrects itself by tomorrow and if not then please repost.

Thanks for the browser/OS combo. Most issues are nearly impossible to track down without this.


same as above poster, not fixed for me yet
Mar 5 2017 9:27PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
J_BISCHOFstill an issue for me.

Clicking into my threads>created threads shows nothing. But if I click through my profile it shows all my threads.

Ability to edit still there, but I can not delete threads for sale items I have sold.


cornholiosame as above poster, not fixed for me yet


Is that just created threads for the both of you?
Mar 6 2017 12:00PM
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.CJ.
Posts: 1507 - Karma: 3,657
I'm not sure if anyone else has posted about this in the thread but... Some people have quoted me and when I go to click on their quote from my alerts tab it just takes me to the thread without any posts on it and I can't find their quote. I'm not sure if I explained it well enough but I hope you get the point.
Mar 8 2017 1:46PM
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Malcolm
Posts: 15949 - Karma: 9,431
What's up with the gif icons? I tried remaking mine. It's a tiny bit better but it still scales weirdly. I've noticed other people's icons show up weirdly too. It looks fine in the top-right of the screen though.

http://images.newschoolers.com/images/17/00/85/91/55/859155_50w_50h_zc.gif

It looks like my 50x50 icon is in a 84x56 rectangle with 6 pixels of whitespace on the bottom and 34 on the right. It then scales the rectangle down to fit the 50x50 icon slot and appears squished. Any way around this?

**This post was edited on Mar 9th 2017 at 1:24:29pm

**This post was edited on Mar 9th 2017 at 1:25:19pm
Mar 9 2017 1:17PM
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nopoles
Posts: 2212 - Karma: 871
MalcolmWhat's up with the gif icons? I tried remaking mine. It's a tiny bit better but it still scales weirdly. I've noticed other people's icons show up weirdly too. It looks fine in the top-right of the screen though.

http://images.newschoolers.com/images/17/00/85/91/55/859155_50w_50h_zc.gif

It looks like my 50x50 icon is in a 84x56 rectangle with 6 pixels of whitespace on the bottom and 34 on the right. It then scales the rectangle down to fit the 50x50 icon slot and appears squished. Any way around this?


It looks like something is wrong with generating thumbnails from GIFs. Somehow the canvas size is getting messed up. We're about to migrate our image thumbnail tool, I'll make a note to investigate while we're doing the migration.
Mar 10 2017 9:30AM
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nopoles
Posts: 2212 - Karma: 871
.CJ.I'm not sure if anyone else has posted about this in the thread but... Some people have quoted me and when I go to click on their quote from my alerts tab it just takes me to the thread without any posts on it and I can't find their quote. I'm not sure if I explained it well enough but I hope you get the point.


CJ, I've tried to replicate this and my links work correctly. I've also checked some of your Alerts and they seem to work correctly as well.

Can you point out one alert in particular that has this problem? Also, please let me know where you clicked it (header, Alerts page, e-mail)?

Thanks
Mar 10 2017 9:42AM
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.Hugo.
Posts: 17360 - Karma: 28,469
nopolesCJ, I've tried to replicate this and my links work correctly. I've also checked some of your Alerts and they seem to work correctly as well.

Can you point out one alert in particular that has this problem? Also, please let me know where you clicked it (header, Alerts page, e-mail)?

Thanks


Post whats on your mind has ghost pages again. I believe thats what he is referring to
Mar 10 2017 11:35AM
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crotchvent
Posts: 1527 - Karma: 2,182
.Hugo.Post whats on your mind has ghost pages again. I believe thats what he is referring to


It seems to be every time it goes to a new page that this happens atleast for me
Mar 10 2017 12:18PM
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nopoles
Posts: 2212 - Karma: 871
.Hugo.Post whats on your mind has ghost pages again. I believe thats what he is referring to


Ah! That makes sense. I'll fix that, thanks.
Mar 10 2017 12:36PM
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nopoles
Posts: 2212 - Karma: 871
.Hugo.Post whats on your mind has ghost pages again. I believe thats what he is referring to


Hm, it seems that the reply count is correct on the Post Whats On Your Mind thread, so I don't know why you'd get a blank page. Anybody have a link to one of these "ghost pages" you could send me?
Mar 10 2017 12:46PM
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.Hugo.
Posts: 17360 - Karma: 28,469
nopolesHm, it seems that the reply count is correct on the Post Whats On Your Mind thread, so I don't know why you'd get a blank page. Anybody have a link to one of these "ghost pages" you could send me?


It takes about 10 or so posts on a new page for the posts to show up. I can post in here when it happens again
Mar 10 2017 1:50PM
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Malcolm
Posts: 15949 - Karma: 9,431
nopolesHm, it seems that the reply count is correct on the Post Whats On Your Mind thread, so I don't know why you'd get a blank page. Anybody have a link to one of these "ghost pages" you could send me?


That thread is 1329 pages with 12 posts on the last page. Shouldn't the real number of replies be 66412 instead of 66404? That's 8 posts off, not too far off from what Hugo was talking about. I remember things getting a little messed up when there was a nuke option for mods. Could that have anything to do with it?
Mar 10 2017 1:58PM
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nopoles
Posts: 2212 - Karma: 871
MalcolmThat thread is 1329 pages with 12 posts on the last page. Shouldn't the real number of replies be 66412 instead of 66404? That's 8 posts off, not too far off from what Hugo was talking about. I remember things getting a little messed up when there was a nuke option for mods. Could that have anything to do with it?


You are partially correct! However that thread has 8 deleted posts, which is why you see that discrepancy. Deleted posts still count towards the number of posts on the page, but aren't displayed.
Mar 10 2017 2:29PM
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nopoles
Posts: 2212 - Karma: 871
.Hugo.It takes about 10 or so posts on a new page for the posts to show up. I can post in here when it happens again


AH, I think you and Malcolm may have stumbled on the cause. The deleted posts count towards each page's post count, but may not be considered when counting page numbers. I'll check into this.

Scratch that - as far as I can tell it seems to be working fine. I'll really need an example link to dig in any further.

**This post was edited on Mar 10th 2017 at 3:02:44pm
Mar 10 2017 2:34PM
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Lonely
Posts: 6601 - Karma: 59,663
Hey all. I've been have some weird issues on mobile recently, specifically with ads and pop ups. I on safari on iOS and I will run into an issue where I can't scroll past an ad. As I scroll down the thread it will always pop back up to the ad.

Second issue is an actual pop up. When I first open newschoolers on safari I'd say that 5 times out of 10 I get a pop up saying that I have won a free iPhone or 1000$. You can not do anything except for click okay or clear safari because it is an iOS pop up, and it takes you to the usual sort've pop up scam website.

I have tested all other websites that I visit including other forums and it seems to be exclusive to ns.
Mar 10 2017 4:27PM
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Lonely
Posts: 6601 - Karma: 59,663
LonelyHey all. I've been have some weird issues on mobile recently, specifically with ads and pop ups. I on safari on iOS and I will run into an issue where I can't scroll past an ad. As I scroll down the thread it will always pop back up to the ad.

Second issue is an actual pop up. When I first open newschoolers on safari I'd say that 5 times out of 10 I get a pop up saying that I have won a free iPhone or 1000$. You can not do anything except for click okay or clear safari because it is an iOS pop up, and it takes you to the usual sort've pop up scam website.

I have tested all other websites that I visit including other forums and it seems to be exclusive to ns.


Also, this is not the App Store pop up from a while back. I will screen shot next time it happens
Mar 10 2017 4:28PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
LonelyAlso, this is not the App Store pop up from a while back. I will screen shot next time it happens


Please do that. It sounds terrible.

Also - check your computer for malware. We really don't run any advertising which is THAT obnoxious. Sometimes something sneaks through the programmatic markets but often it's an infected computer.
Mar 10 2017 9:30PM
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cornholio
Posts: 3952 - Karma: 3,057
nopolesAH, I think you and Malcolm may have stumbled on the cause. The deleted posts count towards each page's post count, but may not be considered when counting page numbers. I'll check into this.

Scratch that - as far as I can tell it seems to be working fine. I'll really need an example link to dig in any further.

**This post was edited on Mar 10th 2017 at 3:02:44pm


Fwiw I see the same stuff theyre talking about. Just check pwoym when a new page starts. You won't see the last members post and will just get a blank page for the first 10ish posts
Mar 10 2017 11:26PM
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Lonely
Posts: 6601 - Karma: 59,663
Mr.BishopPlease do that. It sounds terrible.

Also - check your computer for malware. We really don't run any advertising which is THAT obnoxious. Sometimes something sneaks through the programmatic markets but often it's an infected computer.


It's on an iPhone, and its not jail broken. iOS is pretty secure, I'd be surprised if I had malware. And if it was some malware that snuck into safari, it would be unlikely for it only to appear for one website. I'll grab a ss of it and do a reverse lookup to see if I can figure it out.

It may be the advertisements though, I know of an app that had an issue where these sortve pop ups where coming through the advertisements, making it impossible to scroll, or do anything besides click on the pop up.
Mar 10 2017 11:32PM
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Lonely
Posts: 6601 - Karma: 59,663
After some quick research I found an older thread on the apple support website on this or a very similar pop up, which essentially bricks your bowser until you click it. Of course it's Apple so they said it's impossible that an iPhone could get malware, and that it is more likely that the advertisements on the websites are "bad" or a weak point. Guess this is similar to the AppStore pop up from a while back.
Mar 10 2017 11:39PM
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I_liketobutter
Posts: 2664 - Karma: 997
Video player has been giving me issues for over a month now. Surface pro 4, windows 10, chrome and firefox.

Random issues depending on the day
- Videos will go straight to the end after the add
- Video is just black and doesn't show anything
- Says there's an error and can't play
- I'll start up firefox, go to NS, be able to play one video fine, then the second gives me one of the above three issues

Refresh, or restarting browser doesn't help

Videos work 100% of the time on edge, but i hate using edge.
Mar 11 2017 1:17PM
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.Hugo.
Posts: 17360 - Karma: 28,469
nopolesAH, I think you and Malcolm may have stumbled on the cause. The deleted posts count towards each page's post count, but may not be considered when counting page numbers. I'll check into this.

Scratch that - as far as I can tell it seems to be working fine. I'll really need an example link to dig in any further.

**This post was edited on Mar 10th 2017 at 3:02:44pm


https://www.newschoolers.com/forum/thread/631109/Post-whats-on-your-mind?page=1330#p-13798805

Here we go. Thread alert brings me to a new page but there are no posts on it. The latest post
Mar 13 2017 8:44PM
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crotchvent
Posts: 1527 - Karma: 2,182
nopolesAH, I think you and Malcolm may have stumbled on the cause. The deleted posts count towards each page's post count, but may not be considered when counting page numbers. I'll check into this.

Scratch that - as far as I can tell it seems to be working fine. I'll really need an example link to dig in any further.

**This post was edited on Mar 10th 2017 at 3:02:44pm

https://www.newschoolers.com/forum/thread/631109/Post-whats-on-your-mind?page=1330#p-13798805
Ghost link
Mar 13 2017 10:42PM
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nopoles
Posts: 2212 - Karma: 871
.Hugo.https://www.newschoolers.com/forum/thread/631109/Post-whats-on-your-mind?page=1330#p-13798805

Here we go. Thread alert brings me to a new page but there are no posts on it. The latest post


crotchventhttps://www.newschoolers.com/forum/thread/631109/Post-whats-on-your-mind?page=1330#p-13798805
Ghost link


I've checked both of your accounts and I can't find this exact link, I've gone through each of your alerts but the links are correct. Did this link come from the e-mail, the header, or the alerts page?

Did this URL come from the browser address bar after you visited the "ghost page", or was this the link provided in the alert?

**This post was edited on Mar 14th 2017 at 12:14:30am
Mar 13 2017 11:33PM
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crotchvent
Posts: 1527 - Karma: 2,182
nopolesI've checked both of your accounts and I can't find this exact link, I've found the alert but the links were correct. Did this link come from the e-mail? or the header? or the alerts page?

**This post was edited on Mar 13th 2017 at 11:53:15pm


Header im alerts happens on pc and phone
Mar 13 2017 11:56PM
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nopoles
Posts: 2212 - Karma: 871
crotchventHeader im alerts happens on pc and phone


Was that the link from the address bar *after* visting the "ghost page", or is that the link in the header?
Mar 14 2017 12:17AM
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crotchvent
Posts: 1527 - Karma: 2,182
nopolesWas that the link from the address bar *after* visting the "ghost page", or is that the link in the header?


After visiting the page
Mar 14 2017 12:42AM
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nopoles
Posts: 2212 - Karma: 871
Ok, it's strange that you don't have the extra variables int he URL (like: &utm_source=alert&utm_medium=web...) I've checked your Alerts and all the links are correct, so I'm not sure how you are getting such a strange URL.

Regardless, I've made a change I hope will help.
Mar 14 2017 11:18AM
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.Hugo.
Posts: 17360 - Karma: 28,469
nopolesI've checked both of your accounts and I can't find this exact link, I've gone through each of your alerts but the links are correct. Did this link come from the e-mail, the header, or the alerts page?

Did this URL come from the browser address bar after you visited the "ghost page", or was this the link provided in the alert?

**This post was edited on Mar 14th 2017 at 12:14:30am


Went through the mythreads alerts and the url is from the address bar
Mar 14 2017 3:07PM
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nopoles
Posts: 2212 - Karma: 871
The referenced post has been removed.


Actually, that makes good sense. It's the deleted posts that's throwing off the counts, so loading the last page isn't really the last page if there are a few deleted posts.

The Alerts links should take into account the deleted posts when calculating the page, but the thread list would be incorrect. We can fix that.
Mar 15 2017 9:30AM
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erica
Posts: 3449 - Karma: 24,068
nopolesHm, it seems that the reply count is correct on the Post Whats On Your Mind thread, so I don't know why you'd get a blank page. Anybody have a link to one of these "ghost pages" you could send me?


came in here to post about this, new replies on this thread, for example, aren't showing up.
(keep in mind it is from a cult forum)

https://www.newschoolers.com/forum/thread/356013/Your-Count?page=58
Mar 25 2017 3:42PM
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Shoey-Ski
Posts: 1649 - Karma: 6,190
Mr.BishopPlease do that. It sounds terrible.

Also - check your computer for malware. We really don't run any advertising which is THAT obnoxious. Sometimes something sneaks through the programmatic markets but often it's an infected computer.


I'm also on an iPhone and I keep having pop ups where it loads a different page to tell me I've won a 100 dollar gift card, just started happening this week ( iOS, safari, iPhone 7 plus)
Mar 25 2017 8:03PM
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Charlie_Kelly
Posts: 11953 - Karma: 12,292
Can't see the most recent post in a lot of threads. I remember this being a problem years ago too
Mar 27 2017 8:11AM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
Charlie_KellyCan't see the most recent post in a lot of threads. I remember this being a problem years ago too

Can you link me to a specific thread where you saw this?

There's also a chance this is a fluke caused by a major server migration we're doing right now. The site is likely going to be relatively buggy this week as we finalize this thing.

Servers are pushing 7 years old right now, we're getting the whole thing set up on some fresh hot brand new tech.
Mar 27 2017 4:05PM
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Charlie_Kelly
Posts: 11953 - Karma: 12,292
Mr.BishopCan you link me to a specific thread where you saw this?

There's also a chance this is a fluke caused by a major server migration we're doing right now. The site is likely going to be relatively buggy this week as we finalize this thing.

Servers are pushing 7 years old right now, we're getting the whole thing set up on some fresh hot brand new tech.


Gotcha, makes sense. And I've seen it quite a few times in the Trump thread in NSG. Even happened to one of my posts.
Mar 27 2017 7:57PM
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gravel
Posts: 5479 - Karma: 41,493
On mobile (iOS 10.2 Chrome iPhone 6) if I'm listening to music on my phone then open NS it pauses my music to "play" the muted audio of the banner advertisement.
Apr 1 2017 7:03PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
toastOn mobile (iOS 10.2 Chrome iPhone 6) if I'm listening to music on my phone then open NS it pauses my music to "play" the muted audio of the banner advertisement.


This is actually a common internet problem with certain combinations of ads and sites.

Looking into a solution though, because this is annoying.
Apr 2 2017 8:41AM
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milk_man
Posts: 5214 - Karma: 6,494

My drop down threads ribbon isn't working and it's driving me crazy. It just loads and never show up (picture)
Apr 4 2017 3:26PM
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hemlockjibber8
Posts: 5955 - Karma: 3,455
On my lap top the BC hydro banner ad (expanded or not) on the home page sits on top of the drop down menus and stops you from being able to click on the first few items.
Apr 5 2017 11:48AM
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TimHall
Posts: 207 - Karma: 270
Charlie_KellyCan't see the most recent post in a lot of threads. I remember this being a problem years ago too


This has been happening a lot in the "Revision Messed Up" thread


https://www.newschoolers.com/forum/thread/847741/Revision-Messed-Up?page=17
Apr 6 2017 1:13PM
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theabortionator
Posts: 51261 - Karma: 157,426
I'm 404ing on everything on my phone now as of last night. Can't log out, can't change pages. Everything 404's

On my laptop right now. Logged in successfully
Apr 9 2017 1:20PM
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Mr.Bishop
Posts: 22671 - Karma: 75,830
hemlockjibber8On my lap top the BC hydro banner ad (expanded or not) on the home page sits on top of the drop down menus and stops you from being able to click on the first few items.


Can I grab a screen cap of that?
Apr 11 2017 8:41PM
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theabortionator
Posts: 51261 - Karma: 157,426
theabortionatorI'm 404ing on everything on my phone now as of last night. Can't log out, can't change pages. Everything 404's

On my laptop right now. Logged in successfully


The 404 issue lasted for almost 2 days on my phone.

I didnt change anything and suddenly it worked again. So all is well but no idea what was happening. I hadnt made any browser changes and my NS tab was still active from before.
Apr 11 2017 11:54PM
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gravel
Posts: 5479 - Karma: 41,493
Still seeing a lot of problems with ghost pages as a result of new posts going to the next page in large threads like the Revision one, etc. Happens on Chrome on my Macbook, Chrome on my phone, and in the NS app.
Apr 12 2017 12:17PM
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broto
Posts: 9039 - Karma: 25,658
toastStill seeing a lot of problems with ghost pages as a result of new posts going to the next page in large threads like the Revision one, etc. Happens on Chrome on my Macbook, Chrome on my phone, and in the NS app.

yeah this in particular has been annoying me wow m quite a bit lately
Apr 14 2017 11:07AM
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