if you e-mailed them i would assume they would reply on Monday night. Have you received a email from them confirming that you email was sent. I know most companies will send you and email like that telling your their customer service hours, i don't know about surface though
Funny guy: If I were ever a surgeon I would have to resist the ultimate temptation of squeezing peoples intestines like a tube of toothpaste"
Me: I'm never brushing my teeth again
"This chick asked me about stuff that you like, I Couldn't think of anything other than Butts, Boobs, and Skiing"
Mehhh, it take a lot of work to get really dialled in on building a pair of skis. Sounds like Surface is trying to clean up their name and quality a lot over the past few years; and I've never heard of them leaving someone out in the cold with warranty.
Regardless, I wouldn't stop an isolated incident like this stop me from buy a pair of these blanks. $250 for a price-point ski, made by a legit company with a wood core (not cheap foam core crap...) is a steal IMO
secret fucking SNOWBALL mission...
Chaitea, "The best gloves are mittens."
Park Guy, "Everytime it snows my dick takes a beating."