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Another incorrect mounted ski thread.

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emerson098
Posts: 3 - Karma: 11
Hey guys been searching around and reading peoples threads on ski shops messing up and my situation seems to be just in the middle of everyone else, allow me to elaborate.

1) I bought a pair of Icelantic Gypsy's and Atomic Tracker bindings online.

2) I brought them to the only shop in town that can mount them to get them mounted.

3) Signed the paper work with the owner and drew the line on the ski where I wanted it. (Boot Center)

4) The owner calls me today saying he messed up mounting my bindings and mounted one boot center and one core center.

What should the ski shop do for me? I feel bad since they only made the 100$ off me but I don't really want holes...

His offer was:

1) Repair the holes and give me 50$ credit on top of free mounting.

2)  Get me new skis. Only issue is they don't carry them and when I asked for him to do this he got all bitchy and complained about how much it would cost him. He said he will "check" if he can get them in and thought I was a "reasonable man" and would just take the credit.

Am I wrong for asking too much? I was thinking about just asking for a comparable ski he has?
Nov 6 2012 1:13AM
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tomPietrowski
Posts: 7099 - Karma: 17,043
Take the credit if you respect the shop. It sounds like an honest mistake and he is offering to fix the mistake and give you credit. To get a pair of skis to replace yours would cost him alot. Overall yes its his mistake but if he fills the holes and remounts, your skis will be absoltly fine.
Nov 6 2012 2:55AM
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RudyGarmisch
Posts: 25443 - Karma: 13,844
Question is what is the difference in value of a used ski that has one previous mount or two.
Nov 6 2012 3:36AM
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Twig
Posts: 6335 - Karma: 57,058
This. If you ride a pair of gypsies for the season and dont fuck em up too bad you could probably sell them for 250-300ish with one mount. With 2 mounts on one of the skis the value will decrease a lot. I would explain that to the owner and as for a more reflective amount of store credit. That way he doesn't have to shell out for gypsies and you get compensated more fairly.
Nov 6 2012 5:16AM
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Cat_Steezens
Posts: 201 - Karma: 53
Just take the credit. Ur ski will be fine. Honest mistake seeming the trackers r new and not many shops are familiar with mounting them and using the jig etc etc.
Nov 6 2012 5:39AM
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Gmart
Posts: 1634 - Karma: 273
You could ask him for a comparable ski, he's gonna lose like 200 bucks cause if he does get you a new ski it's not like he pays retail he gets it on a shop form. They fucked up, he should fire who ever drilled the ski. But like other ppl said if you respect the shop take the credit, any ski can be drilled 3 times
Nov 6 2012 8:02AM
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zbphoto
Posts: 7789 - Karma: 12,037
He, or a tech? If the owner is screwing up mounts I have a hard time believing this is a legit shop. As for 1vs2 mounts, they owes you new skis. Yes you can put up to 3 holes, but like, they can't be close together or have a similar footprint. If they mounted both core centre or something then that is most likely just a miscommunication, but to mount one at each is an incompetent tech. The shop needs to live up to that.
Nov 6 2012 9:39AM
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bighomieflock
Posts: 2040 - Karma: 2,445
I would probably ask for new skis. It might not be that big of a deal to have them remounted, but as someone else said, the skis would lose value before you even ski them. Also, the shop manager has no place to bitch about how much that will cost them. If he doesn't want to pay that much then don't fuck up the mounting.
Nov 6 2012 9:43AM
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emerson098
Posts: 3 - Karma: 11
Everything was done by the owner. The owner screwed up the mount not a tech. Also I have lost all respect for the shop. They have been nothing but rude the entire time.
Nov 6 2012 9:45AM
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_Mack
Posts: 433 - Karma: 116
if they have been assholes the whole time then fuck them and make him get you a new ski because he fucked up and now hes bitching to you?? there stupid to bitch when its there fault for the whole thing make him get you new skis

Nov 6 2012 10:18AM
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_Mack
Posts: 433 - Karma: 116
if they have been assholes the whole time then fuck them and make him get you a new ski because he fucked up and now hes bitching to you?? there stupid to bitch when its there fault for the whole thing make him get you new skis

Nov 6 2012 10:18AM
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Caucasian_Asian
Posts: 2447 - Karma: 1,665
Offer him this:

Refund on the mount.
Pro-form on skis next season. 
 
He doesn't "lose" money on product, and he keeps you as a customer. 
Nov 6 2012 11:33AM
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emerson098
Posts: 3 - Karma: 11
What do you mean by proform?
Nov 6 2012 12:02PM
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Caucasian_Asian
Posts: 2447 - Karma: 1,665
1st rule of Fight Club...
Nov 6 2012 12:31PM
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emerson098
Posts: 3 - Karma: 11
Also he has most likley lost me as a customer I understand mistakes but that's no excuse not to be polite.
Nov 6 2012 12:53PM
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Casey
Posts: 7784 - Karma: 23,461
+k from an economic standpoint this is the most logical
Nov 6 2012 3:00PM
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Gmart
Posts: 1634 - Karma: 273
this, that would be the last straw for me dude. Tell this guy to replace your ski and never go back. No need to be a dick because he fucked up. Let us know what happens
Nov 6 2012 8:48PM
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doitbig
Posts: 4818 - Karma: 315
You should be compensated at least $100 for the mix up and obviously a free mount (be it free gear, store credit, cash in hand whatever). New skis is probably a bit much considering they will preform exactly as you intended this season. I say $100 b/c that's closer to what you would lose trying to sling these used with 2 mounts.
Nov 7 2012 12:17PM
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Ali_Dibden
Posts: 1966 - Karma: 1,688
Free skis in my opinion, he is a idiot for mounting them wrong, it's not that hard, just him being very complacent, it would be better for you in the long run. Also if they are gonna hate on you then of course fuck them.
Nov 7 2012 1:13PM
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