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Ski shop mounted my skis wrong

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djackson151
Posts: 7 - Karma: 17
So i just got 181 Thalls and asked to have them mounted dead center. I went to pick my skis up and they were mounted at the factory recomended point 2.5 back. Is remounting them going to hurt the ski?
Nov 5 2012 8:58PM
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snakerton
Posts: 2434 - Karma: 1,977
Yes. 2.5 will make an impact. go to the shop and tell them to either to give you new skis or pay you and remount them true center.
Nov 5 2012 9:03PM
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djackson151
Posts: 7 - Karma: 17

The guy at the shop keeps telling me it won't make any difference. It sucks cause i paid close to 800 for that set up and they already fucked it up

Nov 5 2012 9:05PM
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DeRizzo
Posts: 3827 - Karma: 3,483
Tell him you don't give a fuck what he says! You paid good money to have it the way you want it and he messes up? I know if I didn't do something about it, I would regret it later.
Nov 5 2012 9:08PM
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KillaSteeze
Posts: 3329 - Karma: 351
If they are strictly park skis, and your not using them for pow or all mountain, then yeah it could be bad, Ive also heard remounting skis doesn't effect them until around the 3rd remount
Nov 5 2012 9:09PM
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DBL
Posts: 1404 - Karma: 2,211
Doesnt matter what he says, they are you're skis, so you're choice!! You can always tell them that 2.5 affects the way you ride. Tell them that you paid 800 for the set up and that they just ruined it (if they don't change). If not get them recounted some other place
Nov 5 2012 9:11PM
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SKI.ING
Posts: 2695 - Karma: 2,535
That's still a good position, but since they messed it up ask for a refund on the mount/store credit? I wouldn't remount them.
Nov 5 2012 9:11PM
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NoBigDeal
Posts: 2790 - Karma: 629
argue for a free pair of skis. my shop messed up a mount once and bought me new skis to replace the old ones. and they let me keep the ones they messed up.
Nov 5 2012 9:11PM
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YouAllSuck
Posts: 632 - Karma: 1,177
Had that happen on my switchblades, The shop said they would remount for free, and as long as it was far enough from the original holes, it would not affect the skis. I chose not to get them remounted since they are only an inch from true center. They have worked great so far. I can still ski switch without a problem, and have no problems getting centered on rails.
Nov 5 2012 9:11PM
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snakerton
Posts: 2434 - Karma: 1,977
Yes but the more mounts, less value. he might want to sell them
Nov 5 2012 9:12PM
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NoBigDeal
Posts: 2790 - Karma: 629
does effect the skis... makes them less durable/more likely to break. the more times they've been drilled, the more likely they are to break.
Nov 5 2012 9:14PM
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djackson151
Posts: 7 - Karma: 17
Thanks for all the advice. Yeah that was hard earned money so i'm going to give them hell for it. If i do get them mounted to true center do you think they will hold up?
Nov 5 2012 9:15PM
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djackson151
Posts: 7 - Karma: 17
And yeah these are park skis only. I already have pow skis
Nov 5 2012 9:18PM
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NoBigDeal
Posts: 2790 - Karma: 629
depends how hard you ski them. they will probably hold up fine. But for the sake of getting your monies worth and a free pair of skis, I would complain to the shop
Nov 5 2012 9:32PM
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NoBigDeal
Posts: 2790 - Karma: 629
in a mature respectful mannor of coarse.
Nov 5 2012 9:32PM
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borskee
Posts: 796 - Karma: 127
YES complain and get them to buy you new skis. Dont be an absolute dick about it but like other people said you paid 800 for a set up this year and for it to be set up to your preferences. You can remount them and there wont be a problem as far as the skis go but your warranty might be voided because of them being drilled twice. Id double check with armadas warranty before you decide to remount them. 2.5 back can be a big difference from true center
Nov 5 2012 9:43PM
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phreshpow
Posts: 834 - Karma: 133
So long as the holes are far enough apart, drilling again will have little to no impact on the actual integrity of the ski. Resale value would probably be affected though and you may feel less confident or something, I dunno your personal feelings on multiple mounts (I worked at a shop and personally don't really care, so long as they are done correctly).

That being said, you did pay for brand new skis (and bindings maybe to) and paid the shop to mount them for you (maybe came with ski purchase, either way doesn't really matter) and they messed it up. A good shop would probably give you the mount and remount for free if they weren't already, give you free tunes for the life of the ski and maybe give you some money back. A great shop would take the same pair of skis off the wall and mount that pair correctly, giving you what you paid for and doing what they could with the messed up skis.

This shouldn't be your problem though, as you didn't make the mistake. Talk to the owner of the shop or a manager or someone besides the guy who mounted them for you and you may get a better response. Make them make this right for you because you are the customer and they wronged you.
Nov 5 2012 11:04PM
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rozboon
Posts: 1642 - Karma: 868

This is not too hard as long as you've never skied them.

Really they should be giving you a new pair of the same skis with the same binding, let them sell the f*cked pair themselves.

While a new mount won't really harm the ski, if you wanted a pair of re-mounted T-Halls you wouldn't have paid top (new) dollar for them. Or they should refund you the equivalent of the difference between a brand new T-Hall and a very new T-Hall with a bunch of extra holes in it.

Nov 5 2012 11:42PM
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james6345789
Posts: 4763 - Karma: 465
Go back and make them fix it! That's actually ridiculous that he's arguing and not even admitting he messed up.

It just goes to show you that you should always put a piece of tape on the ski saying where you want it mounted just in case. Also, I've heard people say to label the tips so the ship doesn't mount them backwards (it's actually happened to people on here.)
Nov 5 2012 11:54PM
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djackson151
Posts: 7 - Karma: 17
Tomorrow i'm going to get ahold of the store manager and see what i can work out. Thank you for all of the advice. I have a pretty good argument now as to why they should fix this for free or maybe hook me up with a new pair. Next time i get a new pair of ski's mounted i'm taping them for sure. These are the nicest set of skis i have ever owned so i want them to be perfect from the start.
Nov 6 2012 12:40AM
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c4t_l0ver
Posts: 5485 - Karma: 810
sucks man, to buy yourself skis and somone fuck em up, i bought myself the new thalls last year and the shop mounted then an INCH, a fucking inch passed center. it was sad.
Nov 6 2012 12:44AM
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djackson151
Posts: 7 - Karma: 17
I hope they fixed them for you or got you a new pair. I was just on armadas web site and it says if a ski is mounted more than once it voids the warrenty. They should get me a new pair.
Nov 6 2012 12:51AM
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razors-chaz
Posts: 2255 - Karma: 1,250
Also make sure that when you measure what true centre is you do a tip to tail measurement and half it rather than going off what is on the topsheet as armada are pretty bad for lining up the topsheets correctly in the press. also double check that the taped marks are exactly the same on both skis. If you still dont trust them ask to go to the workshop when they are going to mount them so you can check before they drill them, its perfectly reasonable seeing as they've fucked it up once and then if they are unsure they can ask you right then and there.
Nov 6 2012 11:18AM
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djackson151
Posts: 7 - Karma: 17
So the ski shop ended up ordering me a new pair of skis so all is good.
Nov 8 2012 11:40AM
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