1. Ignore the urge to slack off. When I first got a job at a ski shop many years ago it was such a chill, fun environment that it became too easy to slack off. Work hard and it won't go unnoticed.
2. You know more than you realize about ski equipment. 95% of the time you're going to know more about what you're selling the customer than they do, even if you don't realize it. Don't be afraid to give your honest opinions, but don't lose a sale in doing so. You'll be baffled by some customers who think they know everything, but actually don't know shit. The trick is to educate them without being an asshole, which is harder than it sounds. If you do it right, lifelong customer.
3. If it's a somewhat cool shop, it should be fun. Skiing is all about having fun and ski shops should reflect that. If you're not having fun, ask yourself why and change it.
I could go on and on, but those are the 3 that came to mind first.
ahhhhh skiers is hiring though too. out of bounds could use some better staff because their customer service is so shitty. i feel like they just try to sell you the most expensive ski and they don't really carry that many brands either.
Be the most social, chill, down to earth person you can be, and clients will be looking for you next time they shop! Ask where they ski/skied, if they prefer park or pow, etc. If the client feels somewhat of a connection, it'll most likely be a sale.
i would say to just work hard and overall be a nice person. being happy is good in a place like a ski shop. no one wants to buy skiis from a pissed off sales person. buying skis should be happy and fun not mean and glum
This exactly. When you work in a shop you need to get the work done but at the same time always chill with your co-workers and managers. My manager has pulled some strings for me in the industry to help me get where i wanna go!
This, One guy at Pacesetters made fun of one my friends hair (he had lost a bet so it was bad) and it made doing business with him easier ended up buying a lot through him. not necassarly saying make fun of peoples hair though it may not go well
Be prepared to wax and scrape a fuck ton of skis if you're working in the shop. If you're on the sales floor the key is to get the customer on a ski they will love to ski on. If you can do that they will keep coming back(same can be said of all products). Don't sell some weekend warrior super dad a huge pow ski because he asked for the best ski. Most people who buy skis will buy the entry level package ski or a cheaper all mt. ski. This makes it that much sicker when you get to set someone up with a sweet setup, which is what the jobs all about.
I promise myself that I will enjoy every minute of the day that is given me to live. -Thich Nhat Hanh
Your coworkers are going to bust your balls for the next 6 months. You might be boot bitch when it comes to rentals.
The ski bums Code to Succesfull liveing:
1) Never fry bacon when you're naked.
2) Always keep at least one foot on the floor when it comes to eating dinner,drinking tequila or playing cards.
3)never EVER under any circumstances eat the yellow snow. www.rimeknits.com
1. remember that you will not be selling twins and pow skis all day long
2. check all attitude at the door
3. you will get the "bitch" work (ie outfitting kids)
4. show iniative at the end of the day by cleaning up before being asked
5. realize that you in fact know less than you think you do
6. make use of the sales reps. they're there to help you
7. do not make shit up to the customers. if you do, someone will eventually call you on it and they'll tell everyone they know. if you don't know, be honest and then ask someone else
8. don't be a push over...
The preceding statements are the opinions of Pipe Munky himself and in no way reflect the opinions or beliefs of his employers or Newschoolers.com thus releasing them from any liability.
lots of emphasis on #3 , 5 and 7. def the 3 things i learned quickly when i first started.
also, some ppl just dont want to be told otherwise when it comes to a product. but if they got some money in their hand and are gonna buy it regardless, just shut up and take the $. at the end of the day a sale is a sale.
This. So brush up on some of the things people will be looking for in non twins or just the non free ski community in general. I work in the back waxing and tuning up skis so I don't have to worry to much about that unless we are swamped but the manager knows If we are swamped that it's to his benefit that I help someone that seems to be in the freeski side of the game because every time he walks back and I'm on break or waxing skis I have NS pulled up on my laptop watching edits as I work or browsing threads, so he knows my opinion of racers and such.
"tight pants = satanist"-Jcon
"Jiberish is more likely to become a game than jib life is..."-gus555
dress up as a nerd/mormon/dweeb etc. have buisness cards made up with just a big black v on them. go around to girls asking if they will take your Card. Get a drunk girl to play along. Have drunk, sloppy, bad sex. Success."-californiagrown