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Broken Zipper Help (Saga Shutout)

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CheddarJack
Posts: 5203 - Karma: 7,380
So I recently (mid-december) got a Saga Shutout jacket. It's sick. But, after wearing it but once, the zipper decided to shit the bed.
Most of the time when I pull it up, one side of the teeth goes under the other side. Sometimes the zipper zips but then it just falls out after a slight tug.
BUT, I know it's not totally busted because I can, on rare occasions, get it to work.

So anyone have any thoughts/suggestions as to what I should do? There any remedies out there that anyone knows?

Thanks!
I really love this coat and don't want to have this ruin it.

On a side note, to anyone else who has the coat, is it just mine or do all the coats have a headphone port on the inner mesh that leads nowhere? Like to no pocket or anything, just to in between the mesh lining and the shell.

Oh and +k, obvi
Jan 4 2012 10:05PM
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lizard.stuff
Posts: 900 - Karma: 1,144
Ya, the media pocket thing is really annoying! Hope you get the zipper fixed, it is a sick jacket!
Jan 4 2012 10:51PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Physics class bump
Jan 5 2012 9:01AM
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CheddarJack
Posts: 5203 - Karma: 7,380
Thanks man. +k and I'll probably have my mom sow something for the headphone hole haha
Jan 5 2012 9:54AM
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skithesprings
Posts: 9086 - Karma: 1,349
That headphone hole on the other side leads into the secret stash pocket. look between the big middle zipper and the storm flap and you'll see a strip of velcro where the pocket opens up. its like left breast area.
Jan 5 2012 9:56AM
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CheddarJack
Posts: 5203 - Karma: 7,380
You sure you're not mistaken for the On Deck? The Shutout doesn't have a storm flap.
Jan 5 2012 10:28AM
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AMcT
Posts: 204 - Karma: 41

I actually just emailed saga about the headphone port thing. Excited to see what they actually say!

Jan 5 2012 10:33AM
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skithesprings
Posts: 9086 - Karma: 1,349
I'm just going off of my anomie jacket. the pocket entrance is hidden under the flap that covers the middle zipper.
Jan 5 2012 10:39AM
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AMcT
Posts: 204 - Karma: 41

the shutout doesn't have a flap at all so that is out of the question unfortunatly

Jan 5 2012 10:40AM
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CheddarJack
Posts: 5203 - Karma: 7,380
Sick. Post the reply when you get it man
Jan 5 2012 10:55AM
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Wolffy
Posts: 949 - Karma: 131
Saga problems? Impossible!
Jan 5 2012 12:35PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Bump
Jan 5 2012 7:45PM
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Pool.
Posts: 2820 - Karma: 662
the hole leads to your outside left breast pocket, theres a little slit in the pocket that saga put there
Jan 5 2012 7:55PM
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Pool.
Posts: 2820 - Karma: 662
so dont get ur mom to sew something in, if u cant find it ill take pics
Jan 5 2012 7:57PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Ahhh thank youu +k I found it. Weird how they didn't line it up with the other hole.
Jan 5 2012 8:08PM
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JeremyH
Posts: 2283 - Karma: 275
its not a very good design. its hard to feed it through
Jan 6 2012 12:45PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Bump. Anyone know how to fix the zipper??
Jan 6 2012 10:16PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Bump
Jan 10 2012 10:44AM
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JeremyH
Posts: 2283 - Karma: 275
take it to a shoe repair store or somewhere that works with zippers. they'll fix it
Jan 10 2012 12:44PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Thanks man that's what I'll do if nobody knows here
Jan 10 2012 12:55PM
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NTPJ
Posts: 173 - Karma: 8
I don't really know saga as a company, put surely if the zip broke on your second time wearing the jacket, shouldn't they give you a refund under warranty or something like that? As long as you didn't break the zip by forcing it yourself it is clearly faulty
Jan 10 2012 1:08PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Yea I bet they'd refund it, but i don't want to pay shipping and wait a few weeks until I get it back
Jan 10 2012 1:13PM
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CheddarJack
Posts: 5203 - Karma: 7,380
Bump
Jan 10 2012 6:02PM
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danbrown
Posts: 11932 - Karma: 21,775
tims is broken too lol
Jan 10 2012 10:52PM
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FriskyNarwhal
Posts: 165 - Karma: 64
Same thing happened to me. getting a replacement, and if it happens again I am most definitely getting a refund. Guess thats what i get for getting the 120 dollar coat...
Jan 11 2012 1:50AM
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CheddarJack
Posts: 5203 - Karma: 7,380
Damn saga needs to get their act together
Jan 11 2012 11:12AM
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NTPJ
Posts: 173 - Karma: 8
If you bought it from a shop locally they would also swap it for you
Jan 11 2012 12:13PM
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