When I ordered I didn't get any confirmation, though they transfered my money to their account. My mom ordered because I'm not over 18. I Go to a freeskiing high school up north so I wasn't there. She thought I had got the mail and I thought she wrote her own mail and we didn't realise anything. after mailing them quite alot of mails I finally got this back:
"Hi, The only order I can find under your name was never completed from your side. There for it is out of our hands.
There had to be some problem with the order, but I know for a fact that they got my money, I have the transfer confirmation from the bank and all. I don't speak very good english nether does my parents, so it's kind of hard to call them, plus the bill gets superexpensive because I live in Sweden.
Any tips on what I should do? I really want my clothes because I ski like 5 days a week and it's getting cold now.
If they can't solve this I will have to report to the police, I don't feel like giving away my money :/